Senior Project Manager, Transformation Office

What’s the role?

Gen II Fund Services is looking for a Senior Project Manager to manage a variety of Enterprise level, client-facing, and regulatory projects as well as lead process improvement initiatives. This role combines traditional project management expertise with client relationship management, focusing on delivering client-specific solutions, and technology enablement projects. You'll be the trusted point of contact who ensures seamless project execution while maintaining strong relationships and managing expectations throughout the project lifecycle.

What you’ll be doing

Project Delivery & Execution

• Lead end-to-end management of assigned projects including technology enablement and data remediation initiatives as well as process improvement
• Develop comprehensive project plans with clear milestones, dependencies, and resource allocations
• Coordinate cross-functional teams including IT, Operations, Data Management, and Business Units
• Understand interdependencies between technology, operations, and business needs to drive successful project outcomes
• Exhibit strong initiative and ownership by proactively addressing issues, conflicts, dependencies, and critical path deliverables, driving projects to successful completion with minimal oversight
• Monitor project progress and proactively address risks, issues, and scope changes
• Ensure projects are delivered on time, within budget, and meet quality standards as set forth by the PMO

Technology Enablement

• Organize and implement transparent technology change management process.
• Manage technology enablement initiatives that enhance client service delivery capabilities
• Collaborate with technical teams to implement system enhancements and integrations
• Ensure proper testing, validation, and documentation of all technical deliverables

Stakeholder Management & Communication

• Provide comprehensive project reporting to clients, internal leadership, and executive stakeholders
• Manage vendor relationships and third-party integrations as required for project success
• Interface with Business Unit Leaders and Finance teams for ROI analysis and cost management
• Escalate critical issues appropriately while maintaining client confidence

The ideal background for this role:

Core Experience Requirements

• Minimum 7-10 years of project management experience
• Proven track record managing complex technology and data projects in financial services
• Experience with global fund administration or asset management operations preferred
• Strong background in system implementations and process improvement initiatives, preferred
• Strong risk management skills with ability to anticipate and mitigate project risks
• Experience with change management and user adoption strategies

Leadership & Communication

• Exceptional client relationship management skills with experience managing C-level stakeholders
• Strong presentation and communication skills for both technical and non-technical audiences
• Experience leading cross-functional teams and managing competing priorities
• Demonstrated ability to influence without authority and build consensus across diverse stakeholder groups
• Must demonstrate exceptional emotional intelligence and ability to manage difficult client situations

Educational & Professional Qualifications

• Bachelor's degree in Business, Finance, IT, or related field
• PMP certification strongly preferred
• Additional certifications in Agile, Change Management, or Data Management a plus

Technical & Industry Knowledge

• Experience with Salesforce implementations/rollouts preferred
• Experience with financial data management, reconciliation processes, and data quality frameworks. preferred
• Ability to assess technical feasibility and provide realistic timelines for complex data projects

Role Location/Hybrid Schedule

This role is based in our Jersey office. Although the nature of most of the roles within Gen II cannot be classed as totally flexible, there is scope in some cases for a form of Agile Working. The different ways in which Agile Working can be undertaken is dependent on the demands and needs of the business, the office space available and the individual’s preferences and circumstances.

Legal statements

This role is likely to be captured under the Senior Manager Regime in Jersey (as outlined by the Jersey Financial Services Commission and the Financial Services Commission (Amendment No 8 (Jersey) Law 2022) and therefore you will have a duty of responsibility and be expected to adhere to the relevant AML legislation and regulation in Jersey and also the exemplary standards of governance and accountability set in relation to fitness, and propriety and conduct . This means that the JFSC may impose a financial penalty on you if you are culpable in a significant and material contravention by Gen II on the Money Laundering (Jersey) Order 2008 or the AML Codes of Practice.