As a Senior Project Manager, Technology Portfolio, you will lead some of WestJet's most important initiatives across technology, enterprise, and business functions. You will work at the intersection of strategy, and technology, delivering projects that create measurable value for our guests, our people, and the business.
Overview of the Role
Reporting to the Senior Manager, Technology Portfolio & Planning, the Senior Project Manager leads the planning, coordination, and delivery of medium to large, cross-functional projects, including technology implementations, enterprise initiatives, and business-led change. You will take work from approved intake through delivery and handover, applying WestJet's project delivery framework and governance gates, while keeping scope, schedule, budget, and resources aligned to the approved business case.
Success in this role requires strong delivery discipline, clear communication with executives, and the ability to bring people together around a common objective in ambiguous, fast-moving environments.
Key Responsibilities
- Lead end-to-end delivery of technology, enterprise, and cross-functional projects through the project lifecycle and governance gates
- Develop and manage integrated project plans, schedules, milestones, dependencies, and critical paths
- Own project scope, budget, and resource plans; manage change control and forecast accurately with Finance
- Partner with business sponsors, technology teams, architects, vendors, and operational groups to align priorities and drive execution
- Facilitate steering committees, stage-gate reviews, and decision forums with clear recommendations
- Identify, escalate, and manage risks, issues, assumptions, and dependencies across multiple workstreams
- Monitor project health and benefits realization; report status, variances, and outcomes to the portfolio and senior leadership
- Support change management and operational readiness to ensure successful adoption and handover
- Provide leadership and direction to cross-functional project teams and contributors
- Contribute to continuous improvement of WestJet's delivery methodology, templates, and tools
Experience & Qualifications
Required Qualifications
- 8+ years of progressive experience leading large-scale projects or programs, including technology delivery
- Proven experience managing complex, cross-functional projects with multiple stakeholder groups
- Strong command of project management practices: scope, schedule, budget, resource, governance, and risk management
- Proficiency with project and portfolio tools (e.g., MS Project, Planner, Jira, or similar)
- Exceptional communication, facilitation, and stakeholder management skills
- Experience working with and influencing executive leadership
- Ability to manage multiple priorities in a fast-paced environment
- Bachelor's degree in business, Technology, or a related field
- PMP, Agile, Scrum, Lean, or related certification
Preferred Qualifications
- Experience delivering technology-enabled business transformation, including systems implementation and digital platforms
- Experience delivering both Waterfall and Agile/hybrid projects
- Airline, travel, hospitality, retail, or other service-industry experience
- Experience within a PMO or portfolio governance environment, including stage gates and funding approvals
- Experience in large, complex organizations undergoing enterprise change
Who You Are
You are a strategic thinker who can connect big-picture objectives with practical execution plans. You enjoy solving complex problems, building alignment across diverse stakeholders, and delivering meaningful outcomes. You are equally comfortable discussing technology architecture, operational realities, and business impact, and you bridge gaps between teams to get the work done.
- A fun and friendly culture with colleagues who work together to win
- Travel privileges for you and your family, effective from your start date
- Savings and Benefit programs that are flexible to meet your specific needs
If you wish to withdraw your application or request that your personal information be deleted, please contact us at [email protected].
Skills Required
- 8+ years of progressive experience leading large-scale projects or programs, including technology delivery
- Experience managing complex, cross-functional projects with multiple stakeholder groups
- Strong project management skills across scope, schedule, budget, resources, governance, and risk management
- Proficiency with project and portfolio tools such as MS Project, Planner, Jira, or similar
- Exceptional communication, facilitation, and stakeholder management skills
- Experience working with and influencing executive leadership
- Ability to manage multiple priorities in a fast-paced environment
- Bachelor's degree in business, technology, or a related field
- PMP, Agile, Scrum, Lean, or related certification
- Experience delivering technology-enabled business transformation, systems implementation, or digital platforms
- Experience delivering Waterfall and Agile or hybrid projects
- Airline, travel, hospitality, retail, or other service-industry experience
- Experience within a PMO or portfolio governance environment, including stage gates and funding approvals
- Experience in large, complex organizations undergoing enterprise change
What We Do
WestJet is a Canadian airline and the parent company of WestJet Airlines, WestJet Encore, and Sunwing Vacations Group. It provides affordable scheduled air travel connecting Canada with destinations across North America, Central America, the Caribbean, Europe, and Asia. The WestJet Group also operates vacation and cargo businesses, serving travelers and businesses through an expanding network while emphasizing reliability, operational excellence, and value.
