Senior Project Manager, Strategic Accounts (Mandarin & English)

Reposted 3 Days Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
Hybrid
Mid level
Information Technology • Internet of Things
The Role
The role involves executing and delivering projects for key enterprise accounts, aligning stakeholders, managing timelines, documenting product requirements, and ensuring quality oversight while bridging communication in Mandarin and English.
Summary Generated by Built In
Why Coda
Coda is a global growth engine for commerce, connecting people, digital products, and payments through trusted monetization and distribution solutions.

With 600+ people from 57 nationalities across 23 locations, we’re a truly global team headquartered in Singapore, with offices in Amsterdam, Dubai, Bristol, Shanghai, Eindhoven, and across Southeast Asia.

We power global commerce through a dual model. Our B2B solutions, Codapay, Coda Webstore, Coda Links, Coda Distribution, and Giftcloud, enable publishers and brands to monetize and distribute digital content globally. On the consumer side, we operate a portfolio of trusted storefronts including  Codashop, Recharge.com, Startselect.com, and mobiletopup.co.uk, that give customers secure and easy access to game top-ups, digital credits, vouchers, gift cards and prepaid products in over 70 markets.

Our culture is built on respect, ownership, and collaboration. We move fast, support each other, and celebrate wins together.

If you’re looking to grow your career and make a real impact in a global team, Coda is the place for you. 


The Opportunity 

We are hiring a Senior Project Manager to own execution for our largest and most strategically critical enterprise accounts. Mandarin fluency is required to be able to effectively communicate with Mandarin-speaking clients. 
 
This is not a purely administrative project management role. You serve as the central coordination point for complex client engagements—absorbing high-complexity requirements from large enterprises and ensuring our internal teams deliver high-quality outcomes on time and to expectation.
 
You combine the execution rigor of a Project Manager with the product judgment and quality bar of a Product Manager.
 
 Your focus areas will look like this:
60% Project Execution & Delivery Management: Keeping the trains running on time.
30% Product Definition & Quality Oversight: Writing specs and gatekeeping quality.
10% Technical Translation & Facilitation: Bridging the gap between stakeholders.

What you'll do

  • Relentless Execution & Stakeholder Alignment
  • Proactive Alignment: You don’t assume alignment—you validate it. You’ll consistently communicate status, risks, and dependencies to both internal teams and clients.
  • Timeline Management: You hold teams accountable. When risks emerge, you identify them early, escalate appropriately, and drive a resolution.
  • Unblocking: You monitor for bottlenecks across Product, Design, and Engineering, intervening decisively to maintain momentum.
  • Product Definition & Quality Leadership
  • PRD Documentation: Translate client discussions into clear, structured Product Requirement Documents. You define flows, system behaviors, and edge cases with precision.
  • Voice of the Customer: Deeply understand client workflows. You provide the context and rationale for product decisions when questions arise.
  • Quality Gatekeeping: Use your "product sense" to review designs. If usability or execution quality falls short, you address it before release. We do not ship mediocrity.
  • Strategic Account & Scope Management
  • Scope Discipline: You manage the balance between client requests and delivery commitments—pushing back diplomatically while protecting time and quality.
  • Bilingual Bridge: Act as the primary link between Mandarin and English speaking teams

What you'll bring

  • Language Fluency: Native or professional fluency in Mandarin and English is essential for effectively communicating with both Mandarin-speaking and English-speaking clients.
  • Strong Ownership: You drive decisions and follow up persistently. To you, silence is never agreement.
  • Technical Fluency: You can engage credibly with engineering. You understand APIs and system architecture enough to assess trade-offs.
  • Exceptional Documentation: You produce concise, actionable documentation with zero ambiguity.
  • Relevant Experience: 2+ years in Delivery Management, PM, or Product Ops, ideally supporting enterprise B2B clients.

We are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued.
 
Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings!

Skills Required

  • Native or professional fluency in Mandarin and English
  • 2-5+ years in Delivery Management, PM, or Product Ops for B2B clients
  • Ability to engage credibly with engineering and understand APIs and system architecture
  • Exceptional documentation skills
  • Strong ownership and persistence in decision-making
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The Company
476 Employees
Year Founded: 2011

What We Do

Coda leads in commerce solutions and out-of-app monetization. Since 2011, we’ve accelerated growth for our partners by expanding their global reach and deepening customer engagement. Trusted by over 300 publishers—including Activision, Electronic Arts, Moonton, and Riot Games—we maximize revenue with solutions like Custom Commerce, Codapay, Codashop, and Distribution. By connecting our partners to more than 90% of the world's preferred payment methods, we unlock access to over 200M paying customers worldwide. Headquartered in Singapore with a team of 400+, Coda has earned recognition as a 2023 APAC High Growth Company by the Financial Times, one of Granite Asia’s NextGenTech 30 (2024), a payments leader in Fortune’s Fintech Innovation Asia list (2024), and featured in The Straits Times Fastest Growing Fintechs (2024)

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