Senior Project Manager / Senior Consultant, Stakeholder Management

Posted 19 Hours Ago
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Toronto, ON, CAN
In-Office
115K-145K Annually
Senior level
Professional Services • Real Estate • Consulting
Delivering impactful projects and programmes across real estate, infrastructure, energy and natural resources.
The Role
Leads stakeholder management governance, engagement planning, executive reporting, stakeholder intelligence, advisory support, and issue resolution across major infrastructure or public-sector programs. Coordinates delivery teams, client groups, presenters, and subject matter experts; facilitates workshops; maintains trackers and dashboards; supports assurance reviews; and advises senior leadership while collaborating with project controls, risk, permitting, communications, and PMO teams.
Summary Generated by Built In
Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. 

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. 

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. 

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

 

Job Description

As a Senior Project Manager / Senior Consultant, Stakeholder Management, you will:

Engagement governance

  • Maintain and evolve the portfolio's Stakeholder Guidelines, including the governance framework, roles and assurance of delivery teams and internal groups.
  • Consolidate, validate and report on engagement and communications activity and requirements.
  • Lead comment resolution on governance documents through to approval.

Engagement planning

  • Prepare and circulate a rolling lookahead of client-led engagements with airlines, government agencies and key partners.
  • Coordinate presenters, facilitators and subject matter experts, pre-read timelines and access to engagement materials.
  • Run working groups, planning workshops and coordination touchpoints with delivery team stakeholder leads.

Reporting and stakeholder intelligence

  • Produce stakeholder health reporting for executive governance forums to a defined workback schedule.
  • Maintain stakeholder influence and impact trackers, drawing out key topics, trends and escalations.
  • Gather intelligence from client Relationship Owners and validate messaging with them before issue.
  • Turn data into clear charts, dashboards and executive-ready slides.

Advisory and issue management

  • Identify gaps in engagement visibility, planning or accountability and recommend fixes to senior leadership.
  • Support program assurance reviews and readiness assessments.
  • Act as the point of contact between delivery teams, client business units and Relationship Owners.

Teamwork

  • Work closely with project controls, risk, permitting and communications teams so stakeholder requirements are reflected in schedules, risk registers and approvals.
  • Work alongside the stakeholder management and wider PMO teams, supporting general activities as needed.
  • Build effective relationships with client staff at all levels, from coordinators to executive sponsors.

Qualifications

  • 10+ years in project management, PMO, consulting or stakeholder engagement, including 5+ years in a senior role, on major infrastructure, aviation, transportation, utility or public-sector capital programs.
  • Experience designing or running stakeholder engagement governance, planning and reporting across multiple projects and delivery teams.
  • Track record of executive-level reports and presentations built from multiple inputs.
  • Experience with airlines, government agencies, regulators or municipalities is a strong asset.
  • Exceptional writing skills: governance documents, contract language and briefing memos in precise, plain language.
  • Strong facilitation and relationship skills, including advising executive sponsors and influencing without direct authority.
  • University degree (or equivalent) in Engineering, Architecture, Planning, Public Administration, Business, Communications or a related field.
  • PMP certification desirable.
  • Proficient in MS Office and SharePoint is a requirement; Power BI or CRM experience is an asset.
  • Discretion with sensitive information.
  • Ability to obtain and maintain Transportation Security Clearance.

 

Additional Information

What's in it for you... 

  • 100% covered health and dental benefits for you and your dependents (including paramedical services) 
  • Health spending account, to top up expenses not covered in the benefits program 
  • RRSP option with company matching 
  • Annual learning and development budget 
  • Access to a range of online learning tools, and support for career development and growth 
  • Coverage of one professional membership or license fee per year, if directly related to your role
  • We believe in work-life balance, so you can recharge and take care of what matters most with vacation, flex and sick days   
  • A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives 
  • Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging 

The base salary range for this full-time role is $115,000 - $145,000 per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications.

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

We are an Equal opportunity employer who will ensure accommodations are available for applicants with disabilities upon request. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/

#LI-SJ1

#LI-Onsite

We may use automated or AI-based tools to support the screening, assessment, or selection of applicants. 

This posting reflects an existing vacancy that we are actively hiring for.

Join our social media conversations for more information about Turner & Townsend and our exciting future projects: 

Twitter

Instagram

LinkedIn

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. 

Join our social media conversations for more information about Turner & Townsend and our exciting future projects: 

Twitter

Instagram

LinkedIn

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. 

Skills Required

  • 10+ years of experience in project management, PMO, consulting, or stakeholder engagement
  • 5+ years in a senior role on major infrastructure, aviation, transportation, utility, or public-sector capital programs
  • Experience designing or running stakeholder engagement governance, planning, and reporting across multiple projects and delivery teams
  • Experience producing executive-level reports and presentations from multiple inputs
  • Exceptional writing skills for governance documents, contract language, and briefing memos
  • Strong facilitation, relationship-building, executive advising, and influencing skills
  • University degree or equivalent in Engineering, Architecture, Planning, Public Administration, Business, Communications, or a related field
  • Proficiency in Microsoft Office and SharePoint
  • Discretion with sensitive information
  • Ability to obtain and maintain Transportation Security Clearance
  • Experience with airlines, government agencies, regulators, or municipalities
  • PMP certification
  • Power BI or CRM experience
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The Company
HQ: Leeds, England
17,263 Employees
Year Founded: 1950

What We Do

Working in partnership makes it possible to deliver the world’s most impactful projects and programmes. Together with our clients, we turn challenge into opportunity and complexity into success across real estate, infrastructure, energy and natural resources.

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