Senior Project Manager / Scrum Master

RainFocus, one of the most innovative software companies in the heart of Utah's Silicon Slopes, is in search of an exceptional Project Manager / Scrum Master.

About RainFocus

RainFocus cares about its employees, customers, and the world in which we live. Our rapidly-growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting.

About the Role

The Senior Project Manager / Scrum Master leads the implementation of software development efforts, including coding, configuration, maintenance, installation and debugging of new capabilities. She / he creates integrations with other systems, triggers, web services and custom apps.

Essential Responsibilities:

• Facilitate scrum ceremonies such as daily stand up meetings, backlog grooming, sprint planning, sprint reviews/demos and sprint retrospectives
• Manage day-to-day execution of project implementations. Assist with the planning, tracking, documentation and status updates for the project.
• Provide leadership with metrics necessary to make decisions.
• Protect the team from outside distractions.
• Remove obstacles in order to continue to deliver.
• Exercise solid project leadership skills combined with strong business acumen and in-depth analytical skills.
• Assist the scrum team to become a self-organized, cross-functional, and highly efficient team that delivers high-quality products
• Lead conversations regarding budget, resources and timeline and formally capture and communicate outcomes of those meetings.
• Help to facilitate requirements gathering and assist with the creation of project deliverables, as needed.
• Facilitate the creation of technical design documents for complex projects, by interfacing with Technical Architects and Developers, as needed.
• Able to manage one or two large projects or a couple of small to medium sized interrelated projects requiring complex cross-functional collaboration and management at the program level.
• Track utilization of project resources and manage this against the resource allocation and budget.
• Lead in end to end implementation planning including project management, issue management, communication and change management.
• As necessary, write and review QA and UAT test scripts. Assist testing efforts when required.
• Manage UAT with end users including coordination and user acceptance sign-off.
• Prepare user documentation and training documentation as necessary.
• Facilitate documenting and executing the team's continuous improvement plan, based on retrospectives
• Help to define and adopt a standardized development lifecycle methodology for all projects.

Qualifications:

• 3+ years experience in project management/scrum master role leading business system projects (CRM, ERP, Middleware, etc).
• Demonstrated ability to manage Director+ level internal project stakeholders.
• Demonstrated conflict management, escalations, executive communication and leadership skills
• Outstanding and effective interpersonal skills; along with strong communication skills both verbal and written.
• Ability to weigh business and technical requirements to identify dependencies, produce project plans and estimates
• Ability to proactively identify and manage project risks
• Ability to work effectively in a fast paced, high energy, team-oriented environment
• Bachelor's degree in Business Administration and/or Information Technology or equivalent experience
• Agile SCRUM Master Certification (desirable)
• PMP Certification (desirable)

Location/Travel

This remote role can be located anywhere in the United States of America. Total travel could be up to 20%. The nature of the travel is being onsite at client events, which may include weekends, as well as postmortem and client-driven meetings.

Why work at RainFocus?

At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.

As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities. 

What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself!