Senior Project Manager - Salesforce

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Hiring Remotely in Dubai
Remote
Marketing Tech • Analytics
The Role
Description

At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This manta is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for ambitious companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy, data, design and technology together to arrive at solutions that set the bar higher for everyone.  

We use these values to fuel superior results:  

Lock Arms

We forge relationships that make our impact 1,000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good.  

Show Hustle

We’re not ones to sit on our hands and wait. Instead, we anticipate opportunities, collectively roll up our sleeves and find ways to execute the exceptional.  

Embrace change

From new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what’s next.  

Elevate empathy

We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability.  

Never settle

We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas.  

But enough about us. Let’s talk about you.  

We are looking for a Senior Project Manager who will lead full lifecycle digital transformation projects from inception to implementation using agile methodologies. Ideal candidates will have experience with Salesforce project management. 

What you’ll do: 

  • Provide agile project management oversight for multiple projects: 
  • Define project objectives, scope, estimate, timeline and level of effort. 
  • Develop project strategies and plans, and identify the methods and tools required for the project. 
  • Keep projects on track and on budget while resolving issues with clients. 
  • Monitor progress and budget against plan. 
  • Collaborate with cross-functional teams to provide technical advice and to resolve problems. 
  • Manage scope by coordinating and responding to requests for changes from original specifications. 
  • Ensure quality through planning, execution, quality assurance, and quality control techniques. 
  • Identify, analyze and mitigate risks to maximize the results and minimize the consequences. 
  • Work closely with the end users, business technologists, and other stakeholders to understand and prioritize business goals and information needs, then develop system requirements and design specifications; direct efforts to refine conceptual systems design requirements into the technical design. 
  • Provide solutions, leadership, and motivation to project team members. 

Who you are: 

  • You get it done. Grit is your middle name. You are organized, have excellent time management skills, and have spidey sense for issues before they arise. While doing all of that, you have a positive attitude and delivery high quality work for clients. 
  • You are a natural leader. You are self-motivated with a high degree of initiative and follow-through. Mentoring others is something you do out of habit. You are eager to succeed and understand that putting in the work is the way to get where you want to be. 
  • You’re an outstanding communicator. You are able to convey information to all key stakeholders in both written and verbal formats. Preparing and delivering presentations is second nature. 
  • You have experience with digital and Salesforce project management 

What you bring: 

  • A minimum of 5 years client-facing digital project management experience, preferably using agile methodologies. 
  • A minimum of 2 years agency/consultancy experience. 5+ years preferred. 
  • A minimum of 2 years of experience managing large scale website projects that include discovery, strategy, user experience, creative design, front end development, website development, QA, deployments, and maintenance. 
  • Prior exposure to digital marketing solutions such as Sitecore and Salesforce. 
  • Experience with Jira/Confluence preferred. 
  • Ability to earn SCRUM certification within 90 days. 
  • Arabic language is useful, but nor essential 

The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

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The Company
HQ: Minneapolis, MN
369 Employees
Year Founded: 2003

What We Do

Horizontal Digital is an experience forward consultancy that invests in understanding the needs, wants and ambitions of customers through the data they provide — data that is unlocked across every digital experience and engagement. We use this data to meet customers in the right moment, at the right time, on the right channel. And we amplify these moments with precise strategies, technologies and creative approaches to maximize their value.

Founded in 2003, we are a certified Minority Business Enterprise that proudly invests in diversity and growth of our in-house talent as well as our local communities through charitable and on-site volunteer efforts.

Horizontal Digital is headquartered in Minneapolis, MN. Additional U.S. offices are in Denver, Dallas and Indianapolis, with a global presence in Dubai; U.A.E.; Bengaluru, Vadodara and Pune, India; and Kuala Lumpur, Malaysia.

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