FTC until the end of 2026. Remote.
About Greenpark
Greenpark is a global, award-winning, performance-driven content leader and brand publishing agency. Our Purpose is to help brands create meaningful connections that impact people’s lives through performance-driven content for search and social. Our unique expertise in Omnichannel Search & Insights, Creative Content and Performance Tech are delivered to our clients via an ad agency and in-house model.
We do this for a global client portfolio including Unilever, Campari Group, AIA, Sanofi, Nestle, Lipton, Kimberley Clark, Kellogg’s, Emma Sleep and more.
About the role
Why the job exists
- To ensure the successful delivery of client projects – with central focus on quality and project profitability.
- To assess and implement processes alongside the Delivery Team and ensure they are followed and optimised where needed.
- This role includes co-ordinating and managing projects as well as reporting on and adhering to key business processes such as resourcing and forecasting.
What the job covers
- Manages assigned projects from start to finish, ensuring successful project completion against deadlines, brief, and budget.
- Co-ordinates project set-up & kick-offs, to ensure projects are off to a good start.
- Checks in regularly with key resources and stakeholders (client leads, technical leads, product leads, whole teams, etc.) to unearth and resolve project issues early.
- Is the first point of escalation for project issues and works to resolve them with the team, the various project leads, and client stakeholders where necessary; escalates further as appropriate.
- Proactively builds relationships with client stakeholders and is available to provide guidance, issue resolution, and comfort during important or challenging project stages.
- Manages resourcing across projects to ensure the best use of billable talent.
- Contributes to new business activities, particularly pitch development and pitch delivery.
- Monitors all budget and production activity on assigned projects and communicates status of each project to appropriate agency and client personnel to meet project deadlines.
What you’ll do
Team management & Leadership
- Acts as the team leader on all assigned projects.
- Maintains communications with appropriate agency and client personnel to ensure positive workflow. Escalating exceptions and issues to Director level as required.
- Educates clients and managing their needs and expectations.
- Keeps project status reports up to date.
- Monitors and enforces project constraints (schedule / scope / resources).
- Champions internal systems for higher productivity working.
- Drives projects to final stages of completion by keeping the team both on track and highly motivated.
- Collaborates effectively in delivering against critical metrics for our business.
Enforcing best practice
- Manages assigned projects, involved with client projects from start to finish, ensuring successful project completion against deadlines.
- Provides and maintains projects status – liaising with development teams, designers, and commercial staff to provide accurate updates of project statuses.
- Project quality assurance – tests and reviews output, reviewing outputted deliverables against scope.
- Asset Management, sourcing through to final delivery.
- Initiates and leads all appropriate project meetings.
Financial & Administrative:
- Monitors all internal and external costs for assigned projects.
- Manages project resourcing and forecasting, accordingly, reporting to Client Services Leads on revenue for each month.
- Manages vendors and talent on assigned projects – briefing, purchase orders, monitor actual vs. budgeted costs.
- Manages the production of new business presentations and materials as assigned.
- Manages agency internal projects and assist in preparing materials for creative presentations and meetings.
- Works with Client Services Leads to ensure proper billing and invoicing.
What We Do
Greenpark is a global, multi-award-winning, performance-driven content leader and brand publishing agency. Our purpose is to create meaningful connections that impact people’s lives through performance-driven content for search and social. Our unique expertise in Insights & SEO, Creative Content and Performance Tech are delivered to our clients via an ad agency and in-house model. We strive and act together in our ambition to make a positive impact for the people and brands we serve, we do everything with kindness and respect at the core. ‘We Strive’, ‘Acting Together’, ‘With Kindness’ are the values that guide us. We have a proud and proven track-record of helping brands amplify their digital presence to a worldwide audience, enabling brands to own their audiences, capture first-party data and save millions in paid media. Across our regional hubs, we create and manage high-performing content for over 150 brand websites, content hubs and social media accounts, including: AllthingsHair.com, MasakApaHariIni.com, BEAUTYHUB.PH, CadaCasaUmCaso.br BeautyDaily.Clarins.co.uk and TheMixer.com. Our teams work on an impressive portfolio of clients including Unilever, Clarins, AIA, Straumann, Unilever Food Solutions, Sanofi, Campari Group, Nestle, Knorr, Lipton, PepsiCo, Ricola, Perfect Day, Globe Telecom and Reckitt. Greenpark’s 8-hub offices are located in Singapore, Jakarta, London, São Paulo, New York, Cape Town, Amsterdam and Paris
