Senior Project Manager, ITS

Posted 14 Days Ago
Be an Early Applicant
St. Catharines, ON, CAN
In-Office
90K-144K Annually
Senior level
Edtech
The Role
Lead and deliver complex ITS projects—anchored on an IAM modernization program—managing full project lifecycle, budgets, vendors, stakeholders, risk, security/privacy compliance, change management, and transition to operations across the university.
Summary Generated by Built In

Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement. 

We are one of Canada’s outstanding comprehensive universities, where excellence and innovation thriveBrock has been recognized as a Top Employer in Hamilton-Niagara for seven consecutive years. We have been ranked #3 as Canada’s Best Employers and top 10 as one of Canada’s Best Employers for Diversity. For 2025, Brock has been proudly recognized as one of Canada’s Top Employers for Company Culture, ranked seventh by Forbes in partnership with Statista. At Brock, you will find a welcoming, inclusive community and an exciting range of meaningful career opportunities.  

Ignite new possibilities for your career. Break through at Brock.

Post End Date:August 6, 2026 at 11:59 PMThis job advertisement is to fill an existing vacancy in the Administrative Professional (Employee Group)

Please note: This is a one-year fixed term contract with benefits 

About the Role: 

Reporting to the Associate Vice-President, Information and Technology Services, the Senior Project Manager is responsible for the planning, coordination, and successful delivery of complex, ITS projects across the University, anchored by the University’s identity and access management (IAM) modernization program. The incumbent leads projects from discovery through transition to operations, coordinating internal university teams, external vendors and system integrators, and institutional stakeholders. The Senior Project Manager ensures projects are delivered within scope, budget, and timeline while meeting the University’s security, privacy, and compliance requirements. As program capacity permits, the incumbent supports the delivery of other ITS initiatives across the portfolio. 

The Senior Project Manager will:  

  • Lead and coordinate cross-functional ITS projects, ensuring alignment across service delivery and operations, technology platforms, information security, and other ITS functional areas;  
  • Lead the delivery of the University’s identity and access management modernization program, including integration with authoritative source systems, downstream provisioning targets, and the planned decommissioning of legacy identity infrastructure; 
  • Serve as the central liaison between ITS teams and University departments to ensure strategic alignment and effective communication; 
  • Oversee the full project lifecycle including discovery, design, planning, execution, and transition to operations; 
  • Facilitate change management initiatives to support adoption of new technologies and processes; 
  • Develop and manage project budgets, forecasts, and resource plans across multiple concurrent initiatives; 
  • Maintain a holistic view of the assigned portfolio of projects, identifying interdependencies, risks, and opportunities for optimization; 
  • Develop and maintain project documentation, including charters, execution plans, risk registers, and communication strategies; 
  • Monitor and report on project performance, ensuring delivery within scope, budget, and timeline; 
  • Ensure compliance with University policies and ensure projects meet security, privacy, and data governance requirements; 
  • Build and maintain strong relationships with internal stakeholders, external partners, and senior leadership; 
  • Facilitate regular status updates, steering committee meetings, and executive briefings; 
  • Support the implementation of scalable, secure, and future-ready solutions that meet institutional needs. 

Key Skills and Experience: 

  • Undergraduate degree in a relevant discipline, or the equivalent combination of education and experience; 
  • PMP or equivalent project management certification required, and experience with project management and productivity tools; 
  • Experience in IT project management, leading cross-functional initiatives, including delivery of enterprise security, identity, or infrastructure programs and management of vendor and system integrator delivery; 
  • Strong understanding of enterprise IT environments, including infrastructure, cybersecurity, client services, and cloud technologies; 
  • Experience with implementing/upgrading firewalls, SSO, VPN, NIST or CIS Frameworks, Control workstreams; 
  • Technical experience and skills for requirements gathering, solution analysis and design, planning and coordination of the implementation of solutions for cyber and infrastructure; 
  • Working knowledge of enterprise identity infrastructure, including directory services, authentication (SSO/MFA), and access management concepts, sufficient to lead technical teams and assess vendor solutions;   
  • Experience in reviewing and implementing IAM best practices; 
  • Demonstrated experience in the RFP process, vendor review, design, deployment, and support of IAM tools; 
  • Demonstrated ability to apply fundamental project management and IT delivery principles while maintaining appropriate situational flexibility and pragmatism efficiently; 
  • Experience with people and organizational change management skills, tools, and techniques; 
  • Demonstrated ability to manage program-scale budgets, forecasts, and financial reporting; 
  • Strong risk management skills spanning technical, operational, and organizational dimensions; 
  • Excellent communication skills, including the ability to translate between technical and non-technical audiences; 
  • Promotes and embodies inclusivity and respect within the workplace and the broader community. 

Preferred or Asset Skills:  

  • Experience implementing or upgrading enterprise identity governance and administration (IGA) platforms; 
  • Security designation (e.g., CISSP, CISM) or identity platform certification; 
  • Change management certification (e.g., Prosci) or equivalent applied experience; 
  • Experience in higher education or the broader public sector; 
  • Experience with the SailPoint Platform. 

Salary and Total Rewards:  

  • Job Grade O, Salary Scale ($90,294-$144,470); 
  • Target Hiring Range: $90,294-$120,000*  
  • This is a fixed-term contract position that includes:   
  • Health & Dental Benefits: Comprehensive extended health, dental, and vision coverage. 
  • Pension Plan: Enrollment eligibility in the Brock University Pension Plan. 
  • Vacation: Up to 3 weeks per year, in addition to university holidays. 

*The final salary is based on experience, internal equity, and budget considerations within the target hiring range.

We are committed to offering flexible work arrangements where possible as outlined in our Flexible Work Arrangement Policy. As a student-centered organization, all employees are required to work on campus as needed.

 

Brock University is committed to creating a respectful and equitable workplace. We strive to foster a culture of diversity and inclusion in our work and learning environments. We welcome applications from all qualified individuals and actively encourage applications from women, people with disabilities, members of the 2SLGBTQIA+ community, Indigenous Peoples, people who identify as Black, African and/or Caribbean, as racialized and/or as from ethnic and cultural minority groups, and other underrepresented demographic groups at Brock and in the Niagara region. Brock also recognizes intersectionality and the interconnected identities, histories, and experiences of these aforementioned groups.

 

We are committed to inclusive and barrier-free recruitment, and we accommodate the needs of applicants throughout all stages of the recruitment process, as outlined in our Employment Accommodation Policy and consistent with the requirements of the Ontario Human Rights Code. Please contact [email protected]if you require a disability related accommodation so we can ensure your participation needs are met.

 

Brock University does not use AI Technology at any stage of the recruitment process.

 

We appreciate all applications received. Candidates that are selected for an interview will be contacted.

 

Learn more about Brock University by visiting www.brocku.ca.

Skills Required

  • Undergraduate degree or equivalent combination of education and experience
  • PMP or equivalent project management certification
  • Experience in IT project management delivering enterprise security, identity, or infrastructure programs
  • Experience managing vendors and system integrators, including RFP processes and vendor selection
  • Working knowledge of enterprise identity infrastructure, directory services, authentication (SSO/MFA), and access management concepts
  • Experience implementing/upgrading firewalls, SSO, VPN, and applying NIST or CIS frameworks
  • Technical skills for requirements gathering, solution analysis and design, and implementation coordination for cyber and infrastructure
  • Demonstrated ability to manage program-scale budgets, forecasts, and financial reporting
  • Experience with project management and productivity tools
  • People and organizational change management skills, tools, and techniques
  • Strong risk management skills across technical, operational, and organizational dimensions
  • Excellent communication skills, able to translate between technical and non-technical audiences
  • Promotes and embodies inclusivity and respect in the workplace
  • Experience implementing or upgrading enterprise identity governance and administration (IGA) platforms (preferred)
  • Security designation (CISSP, CISM) or identity platform certification (preferred)
  • Change management certification (e.g., Prosci) or equivalent applied experience (preferred)
  • Experience with the SailPoint platform (preferred)
  • Experience in higher education or public sector (preferred)
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The Company
HQ: Saint Catharines

What We Do

Brock University is a public research university located in St. Catharines, Ontario, Canada, that offers a wide range of undergraduate and graduate programs.

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