Senior Project Manager - IT

Posted 17 Hours Ago
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Irving, TX, USA
In-Office
Senior level
Retail
The Role
Leads complex, cross-functional IT projects and programs supporting supply chain, logistics, distribution, and value chain initiatives. Responsibilities include roadmaps, project plans, governance, budgets, risks, dependencies, executive reporting, stakeholder alignment, vendor coordination, and team leadership. The role partners with business, technology, architecture, operations, and PMO stakeholders to deliver enterprise initiatives and resolve issues across competing priorities.
Summary Generated by Built In

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

IT Senior Project Manager is responsible for managing one or multiple projects for the Value Chain Initiative, a 7-Eleven IT strategic project and initiative. Responsibilities include project governance to reduce risks for 7-Eleven by leveraging project management principles and tools. In addition to collaborating with the IT teams, the IT Senior Project Manager will be partnering with Corporate PMO and business stakeholders across the enterprise to ensure and drive consistent project delivery and alignment of technology approach. The IT Senior Project Manager will be responsible for composing and submitting executive-ready project status updates, including but not limited to progress against timelines, risk mitigations, and issue resolutions.

Key Duties and Responsibilities:

  • The individual must have excellent project/program management skills, technical acumen, and ability to interact/influence teams outside of IT including third parties.
  • Lead end-to-end delivery of complex, cross-functional technology and business initiatives supporting Value Chain, Supply Chain, Logistics, and Distribution Center operations.
  • Develop and maintain program roadmaps, integrated project plans, milestones, deliverables, and success metrics.
  • Coordinate multiple concurrent initiatives and workstreams while managing competing priorities and resource constraints.
  • Serve as the primary liaison between business stakeholders, technology teams, enterprise architects, operations teams, vendors, and executive leadership.
  • Build alignment among diverse stakeholder groups and facilitate resolution of complex business and technical decisions.
  • Present project status, risks, milestones, financial updates, and recommendations to senior leadership and governance forums.
  • Develop executive-ready communications, presentations, dashboards, and decision-support materials.
  • Provides leadership to the IT project team, fosters a positive team environment, and provides direction in ambiguous situations.
  • Utilizes negotiation skills to influence and creatively achieve successful outcomes around scope, schedule, budget, issues/risks, and resources for both internal and external stakeholders.
  • Proactively exercises initiative in identifying, tracking, and removing impediments to project/program success. Approaches risk identification and mitigation, accordingly, including establishing contingency plans and initiating corrective action.
  • Understands how individual project workstreams affect the project/program and exercises judgment in raising issues and risks to the executives.
  • Arbitrates and resolves conflicts within the project/program when necessary. Understands appropriate paths and methods for escalation.
  • Manage project budgets, forecasts, resource plans, and capital/expense tracking activities.
  • Act as a trusted advisor to business and technology leaders throughout the project/program lifecycle.

Education : Bachelors/4 Yr Degree

Years of relevant work experience: 10+ Years

Specific Knowledge and Skills:

  • Strong experience leading large-scale cross-functional technology programs, supply chain, logistics and/or business transformation initiatives.
  • Demonstrated ability to manage complex interdependencies, competing priorities, and multiple concurrent initiatives in a fast-paced enterprise environment.
  • Good knowledge and handling of project and program management methodology and techniques. Experience identifying project risks, managing escalations, and implementing mitigation strategies in complex environments.
  • Ability to effectively partner with solution architects, engineering teams, infrastructure teams, cybersecurity teams, and business stakeholders to align technical solutions with business objectives.
  • Understanding of enterprise application development lifecycles, system implementations, integrations, and operational readiness activities.
  • Excellent interpersonal and relationship management skills with the ability to influence outcomes, build consensus, and drive accountability across cross-functional teams without direct reporting authority.
  • Good knowledge of budgeting and resource allocation procedures.
  • The ability to find innovative ways to resolve problems; demonstrated ability to operate effectively in ambiguous environments, establish structure, and drive teams toward successful outcomes.
  • Excellent written, verbal, and executive communication skills with the ability to influence stakeholders at all organizational levels.
  • Strong leadership and management skills.
  • Excellent organizational and analytical skills.
  • Proficiency with Smartsheet, Microsoft PowerPoint, Microsoft Excel, Microsoft Teams, SharePoint, and related project management tools.
  • Proven ability to interact with various levels of management and other Associates.
  • Strong grasp of project management principles.
  • Experience supporting Supply Chain, Logistics, Distribution Center Operations, Transportation, or Value Chain initiatives preferred.
  • Masters Degree in Business Administration or Supply Chain Preferred.
  • Experience with the development and implementation of Distribution Centers and Supply Chain solutions and systems.

* Position is onsite and based in Irving TX.

#LI-PG1

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.

For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.

Skills Required

  • Bachelor's degree or four-year degree
  • 10 or more years of relevant work experience
  • Experience leading large-scale, cross-functional technology programs
  • Experience with supply chain, logistics, and/or business transformation initiatives
  • Experience managing complex interdependencies, competing priorities, and concurrent initiatives
  • Knowledge of project and program management methodologies and techniques
  • Experience identifying risks, managing escalations, and implementing mitigation strategies
  • Ability to partner with solution architects, engineering, infrastructure, cybersecurity, and business teams
  • Understanding of enterprise application development lifecycles, system implementations, integrations, and operational readiness
  • Strong interpersonal, relationship management, communication, leadership, organizational, and analytical skills
  • Knowledge of budgeting and resource allocation procedures
  • Proficiency with Smartsheet, Microsoft PowerPoint, Microsoft Excel, Microsoft Teams, SharePoint, and related project management tools
  • Experience supporting supply chain, logistics, distribution center operations, transportation, or value chain initiatives
  • Master's degree in Business Administration or Supply Chain
  • Experience developing and implementing distribution center and supply chain solutions and systems
  • Ability to work onsite in Irving, Texas

7-Eleven Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about 7-Eleven and has not been reviewed or approved by 7-Eleven.

  • Healthcare Strength — Medical, dental, and vision coverage are offered, alongside life insurance, FSAs, and 24/7 EAP and mental‑health resources. Multiple plan options, regional offerings, and dependent coverage are described for eligible employees.
  • Leave & Time Off Breadth — Paid time off covers vacation, sick, and personal days, with additional allowances for holidays, bereavement, and jury duty leave. PTO typically accrues based on hours worked.
  • Career-Linked Recognition & Rewards — Bonuses, leadership shoutouts, store/company-wide visibility, and employee referral rewards are part of the rewards framework. Opportunities for career growth and tuition assistance are also mentioned.

7-Eleven Insights

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The Company
HQ: Dallas, TX
47,526 Employees
Year Founded: 1927

What We Do

7-Eleven introduced the world to convenience. And in return, the world made us the #1 convenience retailer. It started with a simple idea – give customers what they want, when and where they want it. That was 1927. And what started on a single ice dock in Dallas, Texas, has since grown to more than 70,000 locations in 18 countries around the globe. The idea may have been simple, but it started a retail revolution.

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