Some of what you will do:
The Senior Project Manager is accountable for the end-to-end delivery of complex projects, leveraging established methodologies and best practices. This role oversees all phases of the project lifecycle, ensuring solutions are delivered on time, within scope, and aligned with business objectives. Responsibilities include risk management, resource coordination, and stakeholder engagement.
This role requires experience delivering initiatives within retail, print, and B2B environments, with an understanding of customer-facing technology, commercial operations, and enterprise service models. The Senior Project Manager must be a polished communicator, comfortable presenting to and influencing executive leadership, including Steering Committees and senior business stakeholders.
Specifically, You Will:
Provide leadership for one or more complex, high-impact projects, utilizing established project lifecycle methodologies and best practices.
Balance and manage stakeholder expectations regarding project scope, schedule, budget, and risk, proactively identifying and mitigating potential issues.
Ensure project objectives align with Staples’ overall business strategy and IT technology vision.
Develop, maintain, and execute comprehensive project plans that deliver expected results.
Lead and collaborate with virtual, cross-functional teams, including IT, business, and third-party partners, fostering alignment and promoting Staples’ values.
Identify, manage, and coordinate project resources, ensuring clear roles, responsibilities, and accountability.
Mentor and guide project team members to develop their skills and capabilities, promoting a culture of continuous learning and professional growth.
Communicate project status, risks, issues, and changes effectively to all relevant stakeholders.
Oversee project financials, including cost estimates, forecasts, and monitoring actual spend against budget.
Some of what you need:
BS/BA degree or equivalent (MBA an asset).
PMP certification required.
Strong understanding of Retail, Print Services, and B2B operating models, including customer order management, fulfillment workflows, and service-level expectations.
Executive presence with demonstrated ability to communicate complex technical and financial information clearly to senior leadership audiences.
Experience managing initiatives that impact customer-facing systems and enterprise commercial platforms.
7+ years of experience in an IT organization required with demonstrated track record of delivering projects in Retail, Print or B2B environments.
Demonstrated success in working within cross functional teams and effective project management and analytical/decision-making skills.
Physical demands/working conditions:
Office environment – Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy.
Some of what you will get:
Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...
#MakeAnImpact
About Us
Skills Required
- BS/BA degree or equivalent
- PMP certification
- Strong understanding of retail, print services, and B2B operating models, including customer order management, fulfillment workflows, and service-level expectations
- Executive presence and ability to communicate complex technical and financial information to senior leadership
- Experience managing initiatives affecting customer-facing systems and enterprise commercial platforms
- 7+ years of experience in an IT organization
- Demonstrated project delivery experience in retail, print, or B2B environments
- Experience working effectively within cross-functional teams
- Strong project management, analytical, and decision-making skills
- MBA
Staples Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
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Leave & Time Off Breadth — Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
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Inclusive Benefits Coverage — Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.
Staples Insights
What We Do
For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.
