Senior Project Manager (ERP Projects)

Title

Senior Project Manager (ERP Projects)

We are looking for an ERP Project Manager with experience on large ERP projects.

Key responsibilities:

Initiation, scoping and Planning

• Drives an internal kick-off session with all relevant stakeholders including Sales to ensure the continuity of Sales’ mind-set into the delivery process (i.e. internal costing sheet, expectations created with the Customer, insights on the Customer etc.). 
• Facilitates the decomposition of the delivery with the project team and Customer to drive how the project will be structured and run (whether in phases or in sprints, whether iteratively or incrementally or a hybrid of both) showing how the delivery matures from a minimum viable product to a fully fleshed and valuable product.
• Solicits all project information from the team surfacing as much of the unknown as possible
• Adds foresight around possible risks and dependencies and mitigates these with contingency time and strategies built into project plans
• Shapes an agreed governance or engagement model with the Customer and project team including but not limited to: Steering Committee meetings (agreeing frequency, structure and attendees); regular stand-ups, reviews and retrospectives (whether at critical project milestone ends or sprint ends) and what type of communication is shared in each event.
• Facilitates agreement, between team and Customer, on how changes (scope adjustments) and risks will be communicated and managed (i.e. levels of escalation) so that the process is clear before it’s needed.
• Confirms Customer roles (Sponsor, final approvers etc.) ensuring each role is engaged appropriately and regularly.
• Balances financial targets (Gross Profit percentages) with optimal resource planning (ensuring the team composition has enough of the right time and skill to ensure project success).

Execution

• Displays resilience when challenges arise, keeping the team motivated and protected for optimal delivery.
• Exudes confidence in being firm and also fair with both team and Customer.
• Actively contributes to delivery through his/her own technical understanding.
• Holds the 360 degree view of the project at all times.
• Packages and shares this 360 degree view expertly, appropriately (whether verbally, on a mail or in a Steering Committee presentation) and timeously.
• Knows how and when to dive into the detail of the project and when to elevate and extract him/herself up at an Executive or C-suite level and can move comfortably between these levels packaging and sharing communications effectively and appropriately for each level.
• Thinks three steps ahead at all times with insight, hindsight and foresight, anticipating and mitigating risks before they occur.
• Values the “how” (people, process, interactions, tools) as much as the “what” (the actual delivery) and balances the priorities of each effectively collaboratively with relevant stakeholders (PDL, CSLs).
• Leads and serves (leaving ego at the door) with integrity, honesty, high emotional intelligence, common sense, drive, passion and respect.
• Values self-growth and growing others (always looking ways to level-up on all fronts).
• Takes Customers on the same journey as the project team fostering close collaboration with the Customer, communicating openly, honestly, fairly, regularly, effectively, expertly, succinctly and clearly with direction, authority, humility and accountability.
• Ensures the Customers’ expectations are in line with delivery iteratively and progressively throughout the project duration.
• Keeps the project on track in terms of time, cost, scope and quality, balancing all intersections of these as optimally as possible.
• Works creatively and flexibly when circumstances change (i.e. when team resources need to be reallocated, Customers delay their feedback or dependencies, team members underestimate their tasks) and implements valuable mitigations to keep projects in green.

Closure

• Ensures that Karabina’s delivery has added value to the Customer.
• Ensures the Customer’s readiness to accept the final delivery and to make all outstanding payments without come-back.
• Runs a close-out interview and/or encourages the Customer to complete the Customer Survey.
• Feeds back, suggests and applies improvement strategies both within his/her own future projects as well as within the larger Project Delivery Office competency. 

Requirements

• Must have at least 4 - 5 years of experience as a Project Manager
• Exposure to ERP Projects (Microsoft D365 projects would be an added advantage)
• Must be able to run projects using hybrid Waterfall/Iterative approach
• Must be PMP/Prince2/Agile Certified
• Able to communicate at all levels in an organisation
• Must be able to work independently with little to no supervision
• Must have strong financial & budget acumen
• Must have successfully delivered projects using Agile methodology
• Must have worked in a consulting environment
• Experience managing projects in both the private and public sectors would be an advantage

Education

National Certificate Level 4 (N4) / Grade 12 (Required)

Languages

English