About the Organization
Data Operations Group is a global team operating in over 20 countries, providing essential support to key business lines including Markets, Services, and Wealth Management. We provide an array of services to enable client lifecycle transactions; from relationship establishment to supporting the data demands surrounding instruments.
The Strategic Change Team, within Core Operations group under Data Operations, is responsible for the execution of data programs and regulatory change initiatives, including:
- Developing and implementing Gen AI solutioning strategies in partnership with Technology
- Leading strategic planning and Target Operating Model (TOM) design and implementation
- Driving transformative change initiatives across the organization
Role Overview
We are seeking a highly organized and experienced project manager to provide essential project management support for the execution of a key project within the Data Operations Group. This role will ensure robust governance, tracking, and reporting for related projects.
Responsibilities
- Provide comprehensive project management support for our enterprise reference data utility execution, including formalizing meeting minutes, tracking project plans, dependencies, risks, and actions.
- Prepare and update governance decks and project reports for various stakeholder groups, including steering committees and working groups.
- Coordinate heavily across Operations, Technology, and many other stakeholders.
- Maintain and track project documentation, ensuring accuracy, completeness, and accessibility.
- Provide robust tracking and governance, monitoring progress and escalating issues as necessary.
- Support other smaller projects within the Data Operations Group, applying PM best practices.
- Facilitate effective communication and collaboration among project stakeholders.
- Assist in the preparation of project timelines, resource plans, and budget tracking.
Qualifications
- Minimum of 10 years of experience in a project management role within the financial services industry.
- Proven experience in project governance, reporting, risk management, and issue tracking.
- Demonstrated ability to manage and formalize project documentation, including minutes, action logs, and project plans.
- Experience in creating and updating governance decks and management reports.
- Strong organizational skills with an acute attention to detail.
- Excellent written and verbal communication skills, with the ability to communicate effectively with all levels of stakeholders.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Project, Visio).
- Ability to work independently, manage multiple priorities, and meet tight deadlines.
- Understanding of data management principles and experience with issue tracking systems is highly desirable.
- Expereince and understanding of referential data
- Experience with AI tooling to deliver robust AI capabilities to key partners
Competencies
- Execution/delivery focus: A strong commitment to delivering high-quality PM support and ensuring project success.
- Organizational and program management skills: Exceptional ability to organize information, track multiple items simultaneously, and maintain clear project oversight.
- Excellent oral and written communication skills: Capable of preparing clear reports, minutes, and presentations, and facilitating effective meetings.
- Problem-solving skills: Proactive in identifying and structuring issues, particularly with data concerns, and contributing to their resolution.
- Attention to Detail: Meticulous in documenting information and tracking project elements to ensure accuracy and completeness.
- Stakeholder Management: Ability to interact effectively with diverse teams and individuals, fostering collaboration and clear communication.
Education
- Bachelor's/University degree. Project Management certification (e.g., PMP, PRINCE2) is a plus.
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Job Family Group: Operations - Services------------------------------------------------------
Job Family:Reference Data Services------------------------------------------------------
Time Type:Full time------------------------------------------------------
Primary Location Full Time Salary Range:$0.00 - $0.00------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
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This job opening is for an existing job vacancy.
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If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- Minimum of 10 years of experience in a project management role within the financial services industry
- Proven experience in project governance, reporting, risk management, and issue tracking
- Demonstrated ability to manage and formalize project documentation, including minutes, action logs, and project plans
- Experience creating and updating governance decks and management reports
- Strong organizational skills and acute attention to detail
- Excellent written and verbal communication skills with ability to engage all stakeholder levels
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Project, Visio)
- Ability to work independently, manage multiple priorities, and meet tight deadlines
- Understanding of data management principles and experience with issue tracking systems
- Experience and understanding of referential/reference data
- Experience with AI tooling to deliver AI capabilities to partners
- Bachelor's/University degree
- Project Management certification (e.g., PMP, PRINCE2)
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
