Senior Project Management Office (PMO) Manager

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

The Senior PMO Manager will oversee the Project Management Office for the Office of the COO, ensuring the successful delivery of projects across the organization. This role involves strategic planning, process improvement, and leadership to drive project excellence and alignment with business goals.

Duties and Accountabilities 

• Leadership and Strategy:
  • Develop and implement PMO strategies, policies, and procedures.
  • Direct and mentor a team of project managers and coordinators.
  • Align project objectives with the company’s strategic goals.
  • Set clear goals and expectations for the team and monitor performance.
  • Foster a collaborative and high-performance work environment.
• Project Oversight:
  • Oversee the portfolio of projects, ensuring they are delivered on time, within scope, and budget.
  • Monitor project performance and provide regular updates to senior management.
  • Identify and mitigate project risks and issues.
• Process Improvement:
  • Continuously improve project management processes and methodologies.
  • Implement best practices and tools to enhance project efficiency and effectiveness.
  • Ensure compliance with industry standards and regulations.
• Stakeholder Management:
  • Collaborate with cross-functional teams, including development, marketing, and sales.
  • Facilitate communication and coordination among project teams.
  • Continuously align with regional stakeholders to agree priorities on projects and programmes on a rolling 6-12 month timeframe.
  • Ensure consistent delivery of high-quality outputs from the PMO to the business.
  • Maintain strong relationships with all stakeholders and provide regular updates.
• Technical Expertise:
  • Stay up to date with the latest products, software versions and licensing models in IFS.
• Reporting and Analytics:
  • Develop and maintain project dashboards and enhance reporting assets in line with business needs.
  • Assess project data to identify trends and areas for improvement.
  • Report on projects, acting as the “bridge” between the business, sales and technical teams to ensure understanding, accuracy and consistency
  • Provide insights and recommendations to senior leadership.
  • Development of ad hoc reports / analysis as needed by executive stakeholders 
  • Assisting with regular report preparation as needed 
  • Align with Global operations to ensure we are working together to improve Global reporting 

Competencies

• Exceptional problem-solving skills
• High attention to detail and completing tasks quickly and methodically.
• Ability to work under sustained timeline pressures.
• Ability to manage complex topics in a matrix environment
• Excellent communication and presentation skills to work with a wide range of stakeholders globally
• Excellent professional fluency in English. Additional languages is an advantage.
• Strong organizational skills and ability to create and execute new processes.
• Tenacious approach with a strong will to see projects through to completion 
• Ability to work effectively in a fast-paced, dynamic environment.
• Good data analysis and presentation of key insights to enable and accelerate business processes.
• Ability to assimilate complex data into business information. 

Qualifications

• Bachelor’s degree in business, Information Technology, or a related field.
• PMP, PRINCE2, or similar project management certification.
• Proven ability in project management, especially in a leadership role.
• Proven ability in managing large, complex projects in an international environment.
• Excellent communication, and interpersonal skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Excellent excel skills and proficiency working with project management tools like Microsoft Project and JIRA.
• Excellent capability with Microsoft PowerPoint and other Microsoft productivity solutions
• Excellent professional fluency in English (written and spoken). Additional languages is an advantage.
• Proficiency in Power BI or equivalent reporting tools
• Knowledge of CRM tools and methods. Knowledge of IFS Cloud application system is an advantage.