Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future.
Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet.
We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them.
Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio.
Methods was acquired by the Alten Group in early 2022.
Job Purpose
Delivery responsibility for Methods projects/deliveries of varying size and complexity that are deemed as IQP3-5. This includes responsibility for ensuring project/delivery activities are undertaken in accordance with the agreed quality, cost and delivery thresholds, and that they comply with customer requirements.
Main Duties and responsibilities
Customer Management
- Is the first point of contact with the customer.
- Prepares and executes project-level external meetings (in collaboration with Project Director and Sales Contact).
- Prepares and executes any project-level internal meetings e.g. All Hands, Project Forums.
- Is accountable for efficient communication with customer and internal functions.
Team management
- Monitors and reports on progression of work.
- Takes part in the selection of the project team members.
- Contributes to validation of team members due to be assigned to their projects (if delegated from PD).
- Identifies overall resource requirements and collaborates with the PD to ensure that the appropriate delivery team is in place to support the project or service.
- Is responsible for integrating new team members.
- Ensures the right workforce vs workload (capability and availability management).
- Monitors and regularly evaluates the skills of the team and ensures training occurs where necessary.
- Collaborates with the CC in relation to skills matrices and training catalogue.
Project/Delivery Management
- Manages delivery aligned to the commercial cover in place i.e. Contract, Work Package (WP), Statement of Work (SOW).
- Manages resources (integration, deployment, issue management) in collaboration with CC, the PD and Sales Contact.
- Captures the relevant KPIs to monitor delivery.
- Is responsible for operational performance of the team: he/she manages the project team in the execution of their activities.
- Plans the project/delivery and manages (follow-up, monitoring) delivery in line with cost.
- Is responsible for up-to-date project/delivery documentation (e.g. Project Plan, Risk Logs).
- Prepares documentation that evidences delivery quality e.g. Service Reviews, Delivery Acceptance Notes, Customer Feedback.
- Manages project/delivery events and associated actions relevant to their project scope.
- Identifies and manages risks, proposing mitigation plans/actions ad escalates where necessary.
- Participates in the QA Process and Reviews and implements the associated corrective actions.
- Ensures escalation of issues.
- Identifies opportunities for continual improvement.
- Supports the PD in the Project/Delivery Management activities (resources, risks, schedule, quality, etc.)
- Able to delegate activity above within the Project Team, provided critical deliverables are assured where needed (i.e. work alongside CC SMEs who due to the delivery scope undertake tasks outlined above).
Internal
- Reports on project/delivery progress and feeds into estimates on completion
- Supplies key figures for internal monthly project meetings
- Reports any issues to the PD
- Identifies needed infrastructure, devices, security clearances and work environment (inc. Health and Safety where relevant)
Note: Other duties may be assigned from time to time.
Requirements
- 6+ years of experience as a Project Manager, Delivery lead, Technical lead, within Public and Private IT sector.
- Technical Project Management background: estimation, project planning, risk management, and budget management.
- Demonstrable experience incoaching and leading teams, and managing autonomously relevant projects, being a key factor in client meetings.
- Experience working independently, being result-oriented, having an entrepreneurial mindset, and strong communication and interpersonal skills in stakeholder management and natural leadership.
- Willing to travel frequently to the London office.
This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview.
Benefits
Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy.
By joining us you can expect:
- Autonomy to develop and grow your skills and experience.
- Be part of exciting project work that is making a difference in society.
- Strong, inspiring and thought-provoking leadership.
- A supportive and collaborative environment.
As well as this, we offer:
- Development access to LinkedIn Learning, a management development programme and training.
- Wellness 24/7 Confidential employee assistance programme.
- Social – Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causes.
- Time off 25 days a year.
- Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution.
- Discretionary Company Bonus based on company and individual performance.
- Life Assurance of 4 times base salary.
- Private Medical Insurance which is non-contributory (spouse and dependants included).
- Worldwide Travel Insurance which is non-contributory (spouse and dependants included).
Top Skills
What We Do
Methods is the leading digital transformation partner for the UK public sector. We care deeply about making our public services better and have been doing this for 28 years.
Methods partners with a range of central government departments and agencies to transform the way public sector operates in the UK. Our mission is to help safeguard public-facing services and apply digital thinking to make sure the future of our public services is centred around citizens.
Committed to having social impact, we enjoy an enviable track record of delivering real savings and benefits. We do this by helping you move from vertically integrated legacy infrastructure to a platform business model – allowing you to keep infrastructure costs low and focus on doing what you do best i.e. delivering front-end services.
With Methods, you access a range of specialist skills and industry expertise to transform your organisation for the digital age, break free of expensive suppliers, and take control of your customer relationships and operating model.
Further information on Methods Group can be found at www.methods.co.uk.
