Job Summary
Job DescriptionThe Opportunity
This role combines hands-on site operations, security governance, and project delivery, with occasional participation in critical incident support in a mission-critical environment.
This is a permanent full-time role based in Chun Kwong St.
What You’ll Do
- Oversee day-to-day operations across Hong Kong data centre sites, ensuring uptime, service levels, and operational excellence.
- Coordinate and resolve connectivity, cross-connect, and infrastructure issues impacting customers and services.
- Lead security uplift initiatives and maintain physical security controls, including access management, CCTV, and visitor management.
- Ensure compliance with ISO 27001, PCI DSS, and Telstra security standards.
- Partner with vendors, site providers, and internal stakeholders to deliver operational and project outcomes.
- Drive continuous improvement, incident response, root cause analysis, and maintenance activities.
About You
- Experience in data centre, telecommunications, network operations, or critical infrastructure environments.
- Strong understanding of data centre security, compliance, and operational best practices.
- Excellent stakeholder management and problem-solving skills.
- CDCP and/or PMP certifications are highly regarded.
Skills Required
- Experience in data centre, telecommunications, network operations, or critical infrastructure environments
- Strong understanding of data centre security, compliance, and operational best practices
- Excellent stakeholder management and problem-solving skills
- CDCP certification
- PMP certification
What We Do
We believe it’s people who give purpose to our technology. So we’re committed to staying close to our customers and providing them the best experience. And delivering the best tech. On the best network. Because our purpose is to build a connected future so everyone can thrive. We build technology and content solutions that are simple and easy to use, including Australia’s largest and fastest national mobile network. That’s why we strive to serve and know our customers better than anyone else – offering a choice of not just digital connection, but digital content as well. And that’s why we have an international presence spanning 15 countries, including China. In the 21st century, opportunity belongs to connected businesses, governments, communities and individuals. As Australia’s leading telecommunications and information services company, Telstra is proud to be helping our customers improve the ways in which they live and work through connection.
