The Role
Support Project Managers with project execution, client communication, reporting, documentation, internal coordination, deadline tracking, forecasting, and training. Act as backup PM, liaise with internal teams, ensure deliverables meet quality and budget, and support special projects and process documentation.
Summary Generated by Built In
This is a remote position.
Paradigm is seeking a Senior Project Coordinator to support our client’s Client Services department. This role supports Project Managers with project execution, client communication, reporting, documentation, internal coordination, and deadline tracking. The ideal candidate has strong communication skills, high attention to detail, Microsoft Office experience, comfort working with data, and the ability to support projects as a team member rather than the primary project lead.
Type: 12+ Month Contract
Pay Rate: $26.00/hr
Location: Remote, USA in pre-approved states.
Location: Remote, USA in pre-approved states.
Approved States:
Arizona, Washington DC, Florida, Illinois, Kansas, Missouri, New York, North Carolina, Ohio, Oregon, Tennessee, Maryland, New Jersey, South Carolina, Virginia, Washington, Alabama, Colorado, Connecticut, Delaware, Georgia, Idaho, Indiana, Kentucky, Louisiana, Massachusetts, Michigan, Minnesota, Nevada, Oklahoma, Pennsylvania, Texas, Utah, Wisconsin
Benefits: Medical, dental, vision, life, 401K, PTO, and sick leave
As a Senior Project Coordinator, you will:
- Support Project Managers and Associate Project Managers with project execution, deliverables, deadlines, client status reporting, and internal project communication
- Act as a backup to the Project Manager when needed and help ensure project deliverables are completed on time, within budget, and at high quality standards
- Respond to client communications in a timely, accurate, and professional manner
- Work with internal teams including Data Services, Software Engineering, Print/Mail Services, Contact Center, Disbursements, and Claims Operations
- Provide project reporting, review reporting for quality, and help explain results in context for clients
- Assist with business process documentation, project records, scheduling, calendaring, and deadline tracking
- Support accurate forecasting of planned revenue based on anticipated stages of work
- Train, mentor, and support other Client Services team members when needed
- Support special projects and internal initiatives as a Client Services subject matter expert
Requirements
Our skills and experience wish list includes:
- 1+ year of Project Coordinator experience with direct client or customer contact
- Strong customer service skills and a professional, calm communication style
- Excellent verbal and written communication skills
- Critical thinking, problem-solving, and research skills
- Strong attention to detail, including clean grammar, spelling, and written documentation
- Experience tracking projects, deadlines, schedules, calendars, and project records
- Experience with Microsoft Office Suite, specifically Word, Excel, Access, and Outlook
- Comfort working with data, reporting, and basic analysis
- Flexibility, adaptability, and willingness to learn in a fast-paced environment
- Bachelor’s degree or other relevant industry experience preferred
- Admin, paralegal, or project coordinator experience is a plus
Benefits
Paradigm offers a competitive benefits package that includes medical, dental, vision, life, 401K, PTO, and sick days.
About Us, Paradigm
Want to love Mondays? It's possible when you love what you do. Paradigm is a staffing solutions firm dedicated to finding the perfect job for candidates. We're connected with some of the most innovative tech companies around, giving our employees that competitive edge needed in today's job market.
Paradigm Information Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Skills Required
- 1+ year of Project Coordinator experience with direct client or customer contact
- Strong customer service skills and a professional, calm communication style
- Excellent verbal and written communication skills
- Critical thinking, problem-solving, and research skills
- Strong attention to detail, including clean grammar, spelling, and written documentation
- Experience tracking projects, deadlines, schedules, calendars, and project records
- Experience with Microsoft Office Suite, specifically Word, Excel, Access, and Outlook
- Comfort working with data, reporting, and basic analysis
- Flexibility, adaptability, and willingness to learn in a fast-paced environment
- Bachelor's degree or other relevant industry experience
- Admin, paralegal, or additional project coordinator experience
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The Company
What We Do
Paradigm Information Services is a women-owned staffing firm that specializes in providing staffing solutions for technology-centered companies, placing professionals in fields such as content development, creative design, engineering, and software development.
