Job Description:
Ensure that the tasks and/or projects under his/her supervision are completed within the established time, scope, budget, quality, and client satisfaction. Provide technical and business expertise in the completion of the identified initiatives by the project’s sponsors. Create and submit to the assigned Project Manager all pertaining project management documentation, including but not limited to Project Plans, Project Schedules, Business Analysis, Meeting Minutes, Presentations, and Attendance Sheets, related to the part of the program under his/her supervision. Provide tracking and supervision of all resources deployed for the tasks and/or projects under his/her supervision during the complete lifecycle including but not limited to initiation, planning, execution, control, and closing phases of a project. Perform required business analysis for the development of tasks and/or projects. Identify, document, and immediately communicate problems and risks to Project Manager.
Responsibilities:
- Plans and support the deliveries to the client.
- Defines and develop project measurement tools.
- Follows up the deliveries assigned on a frequent basics identifying trends, risks, and handling any non-compliance with the established plan.
- Reports to assigned supervisor the tasks completed in a periodical basis as established.
- Make sure that the supervised personnel are working under a proper environment proactively handling any non-compliance with the established plan.
- Act as a communications facilitator and/or liaison between the assigned personnel and all Truenorth departments and client.
- Perform disciplinary in accordance action when necessary.
- Identifies stakeholders and coordinate meetings to gather and document requirements, processes, business rules, and existing systems
- Recommend optimization changes for analyzed processes that will streamline this processes, obtain clients approval of this recommendations
- Creates and documents specifications according to the information gathered which will be the guide line to develop the solution required by the client
- Obtain clients approval of the specifications created
- Meet with the required personnel to present and explain the specifications
- Supervise the solution implementation to assure proper implementation of the analysis.
Skills:
- Excellent communication skills in English and Spanish (read, speak, and write).
- Good leadership skills to train, guide and mentor the work of less experienced personnel.
- Analytical and critical thinking skills, Attention to detail, Customer service focused.
- Knowledge of quality processes, health, safety and environmental protection.
- Experience working with client vision, business objectives, and critical success factors.
- Experience working with delivery assurance principles and appropriate procedures relevant to area.
Sign-on Bonus - To be eligible for the sign-on bonus you must be an external candidate who is hired into an eligible full time benefited position.
Work location: Guaynabo, Puerto Rico . We are able to paid the relocation.
What We Do
Truenorth Corporation is a world-class Business and Technology Transformation firm. We serve private enterprise and government in their efforts to enhance or protect revenue and decrease costs with our creative and dynamic services methodologies and offerings. As a full service business and technology solutions provider, our three core competencies of Management, Software and Hardware sustain all our services offerings, each managed by a partner level executive with a team of principals and managers to create our client’s desired business results. We typically serve large complex clients with transformation projects that require a considerable amount of business acumen, with deep process and technology skills across multiple platforms and applications. Since our inception, we have sought to pursue our customer impact goals with tenacity and discipline. While other companies have abandoned the hallmarks of production, exchange and value, we have embraced these and carried them with us as our guiding principles. Our ability to quickly implement value added solutions that generate business results, our perspective to place our clients interests before our own, and our unwavering commitment to service and availability, have earned us the trust of some of the top enterprises in our chosen geographies.
