Senior Programmer Analyst

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Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

This position is expected to be filled by promotion/reassignment and is included here to inform you of its vacancy at the University.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. 

Job Summary

The Digital Solutions Senior Systems Programmer Analyst supports the Faculty of Medicine vision To Transform Health for Everyone as a senior individual contributor who provides advanced system-level technical leadership in the design, development, modernization and support of complex educational and administrative platforms and solutions for the Faculty of Medicine community.

This role operates with a high degree of independence and judgment, leading technically complex initiatives that often span multiple systems, integrations or delivery teams. The Senior Programmer Analyst contributes to system-level technical direction, implementation and long term sustainability for assigned platforms, while remaining focused on hands on delivery and system ownership. The role does not carry faculty wide architectural accountability.

Our team is proud to say we help build medical doctors and health professionals!
Organizational Status

The University of British Columbia is a global centre for research and teaching, consistently ranked among the top 20 public universities in the world. Since 1915, UBC’s entrepreneurial spirit has embraced innovation and challenged the status quo. UBC encourages its students, staff and faculty to challenge convention, lead discovery and explore new ways of learning. At UBC, bold thinking is given a place to develop into ideas that can change the world.

Our Vision: To Transform Health for Everyone

Ranked among the world’s top medical schools with the fifth-largest MD enrollment in North America, the UBC Faculty of Medicine is a leader in both the science and the practice of medicine. Across British Columbia, more than 12,000 faculty and staff are training the next generation of doctors and health care professionals, making remarkable discoveries, and helping to create the pathways to better health for our communities at home and around the world.

The Faculty of Medicine —comprised of approximately 2,600 administrative support, technical/research and management and professional staff, as well approximately 620 full-time academic and over 14,000 clinical faculty members—is composed of 19 academic basic science and/or clinical departments, 3 schools, and 26 research centres and institutes. Together with its University and Health Authority partners, the Faculty of Medicine delivers innovative programs and conducts research in the areas of health and life sciences. Faculty, staff and trainees are located at university campuses, clinical academic campuses in hospital settings and other regionally based centres across the province.

The UBC Vancouver Campus is located on the traditional, ancestral, and unceded territory of the xʷməθkʷəy̓əm (Musqueam) people. The City of Vancouver is located on Musqueam, Squamish, and Tsleil-Waututh First Nations territory.
Work Performed

SPECIFIC DUTIES:

·        Acts as a senior technical contributor on our Agile software development team.

·        Leads the technical design and delivery of high-complexity features, services, and integrations for assigned platforms, assessing dependencies, risks, scalability, maintainability and operational impact.

·        Provides system-level technical leadership for assigned platforms and services.

·        Analyzes and evaluates system requirements related to security, scalability, performance, and maintainability.

·        Leads technical planning and execution for modernization, refactoring, and technical-debt reduction initiatives.

·        Champions software development best practices, including secure coding, automation, testing, and DevOps.  

·        Owns or co-owns system-level technical designs and implementation approaches for assigned complex systems, ensuring alignment with established architectural direction, coding standards, security expectations, and operational support needs.

·        Conducts technical reviews and provides actionable feedback on designs and code implementation improve system quality, maintainability, security, and delivery consistency.

·        Leads troubleshooting and root-cause analysis for complex production issues.

·        Collaborates with Solution Architects to translate broader architectural direction into system-specific designs, implementation plans, technical standards. 

·        Coaches and mentors junior and intermediate developers and delivery for assigned platforms.

·        Contributes to documentation of systems, designs, standards, and operating procedures.

·        Contributes system-level expertise to cross-team initiatives and communities of practice, sharing lessons learned, identifying reusable implementation patterns, and raising risks or dependencies affecting assigned systems.

·        Supports continuous improvement of delivery tools, processes, and practices.

CORE DUTIES:

·        Designs, develops, tests, maintains, and supports complex software systems and services.

·        Develops system-level designs and detailed application specifications.

·        Evaluates technologies, tools, and frameworks and makes recommendations for system improvement.

·        Leads implementation of integrations between internally developed and vendor supplied applications.

·        Defines and improves CI/CD pipelines, testing strategies, and release processes for assigned systems to improve reliability, quality assurance, traceability, and service continuity.

·        Ensures systems meet privacy, security, and compliance requirements.

·        Provides expert technical advice and consultation to clients, stakeholders, and team members.

·        Supports software development lifecycle activities and applies appropriate methodologies and best practices.

·        Maintains current knowledge of information technology techniques, tools, and trends.

Performs other related duties as required.

Consequence of Error/Judgement
Makes decisions regarding the design and development of critical education and administrative platforms and solutions for the Faculty of Medicine. Errors in judgment that impact the reliability, security and privacy of critical education and administrative platforms that may have a significant impact in achieving the strategic goals and vision for the Faculty of Medicine.

Supervision Received

Works with high independence within established objectives, policies, and architectural direction. Work is reviewed in terms of results achieved, alignment with technical expectations, and contribution to overall system outcomes. 

• Reports to the Manager, Delivery and Enablement in the Faculty of Medicine, Digital Solutions, Education Delivery portfolio.
• Works closely with Product Leads, Solution Architects, and senior technical staff.
  

Supervision Given

May manage staff and be responsible for hiring, evaluation, discipline and termination. Leads technical aspects of projects or initiatives. Provides technical guidance, mentorship, and coaching to junior and intermediate staff.

• Serves as a senior technical contributor and system lead on our delivery team.
• Provides technical leadership and mentorship within the portfolio.

Minimum Qualifications
Undergraduate degree in a relevant discipline. In-depth knowledge of applications and the business requirements supporting them. Minimum of five years of related experience, or the equivalent combination of education and experience.
- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own

- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

We want you to succeed so you will need:

·        Advanced experience with full-stack development (React, Node.js, Java)

·        Experience designing and supporting complex, integrated systems. (Mulesoft)

·        Strong expertise in relational databases and data modeling. (T-SQL, Power BI)

·        Experience with secure, scalable application design.

·        Proficiency with source control, CI/CD pipelines, and automation. (git, bamboo, docker, playwright)

·        Experience modernizing legacy applications. (asp.net, Oracle Apex)

·        Knowledge of software security best practices. (OWASP)

·        Experience working in regulated or privacy-sensitive environments (information security standards)

·        Experience with Agile development methodologies. (Scrum, Kanban)

COMPETENCIES:

Collaboration - Consistently fosters collaboration and respect among team members by addressing elements of the group process that impedes, or could impede, the group from reaching its goal. Engages the “right people,” within and beyond organizational boundaries, by matching individual capabilities and skills to the team’s goals. Works with a wide range of teams and readily shares lessons learned and credit for team accomplishments.

Communication for Results - Conducts discussions with and writes memoranda to all levels of colleagues and peer groups in ways that support troubleshooting and problem solving. Seeks and shares relevant information, opinions, and judgments. Handles conflict empathetically. Explains the context of interrelated situations, asks probing questions, and solicits multiple sources of advice prior to taking action when appropriate.

Problem Solving - Applies problem-solving methodologies and tools to diagnose and solve operational and interpersonal problems. Determines the potential causes of the problem and devises testing methodologies for validation. Shows empathy and objectivity toward individuals involved in the issue. Analyzes multiple alternatives, risks, and benefits for a range of potential solutions. Recommends resource requirements and collaborates with impacted stakeholders.

Accountability - Sets objectives that meet organizational needs. Provides recommendations to individuals and teams on ways to improve performance and meet defined objectives. Monitors and provides feedback on individual and team performance against defined standards.

Business Process Knowledge - Maps full business processes and designs operational process flow. Facilitates group input and drafts proposals for process improvements. Identifies resource implications. Implements process improvement recommendations within the context of overall business processes.

Information Systems Knowledge - Resolves escalated problems of technical support. Identifies root causes. Sets up and integrates new and enhanced information systems. Identifies customer needs and determines the appropriate approach to apply and ensure resolution. Solicits the input of appropriate technical experts and managers as required.