A career that’s the whole package!
At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.
Conga accelerates the customer’s journey to becoming a more connected and intelligent business. The Conga Advantage Platform is recognized worldwide for enhancing this journey, bringing together Configure, Price, Quote, Contract Lifecycle Management, and Document Automation capabilities on a single open platform. It integrates seamlessly with any ERP, CRM, and Cloud. Powered by a unified data model and purpose-built AI, Conga helps companies achieve a unique advantage—one built on seamless connection, actionable intelligence, and scalable growth.
Our approach is grounded in the Conga Way, a framework that reflects our values and drives everything from hiring to decision-making, as well as key programs including recognition. Created with direct input from our colleagues, the Conga Way forms the foundation of our vibrant culture.
Job Title: Senior Program Manager, Product Operations
Locations: Houston OR Boston (Hybrid)
Reports to: Director, Product Operations and Programs
A quick snapshot…
We’re looking for a Senior Program Manager to provide comprehensive program management support across a portfolio of products. This role operates at the center of Product, Engineering, Go-to-Market, and Operations — bringing clarity, structure, and momentum to complex initiatives. You’ll be responsible for end-to-end launch execution, program planning from ideation through delivery, and driving consistent execution across teams. If you thrive in ambiguity, enjoy connecting strategy to execution, and love being the person who makes hard things move forward, this role is for you.
Why it’s a big deal...
This highly leveraged role directly enhances the quality and predictability of our product delivery. As a Senior Program Manager, you’ll help break down silos, align stakeholders, and create scalable ways of working across the organization. Your impact will be felt across multiple product teams — improving launch outcomes, strengthening execution rhythms, and empowering teams to focus on building great products while you ensure the surrounding systems operate smoothly.
Here's what we’re looking for...
End-to-End Program & Launch Ownership. You lead end-to-end program management for product delivery, spanning ideation through launch and post-launch evaluation. You ensure cross-functional readiness, establish clear accountability, and drive consistent execution.
Planning, Alignment & Execution. You facilitate planning and alignment across Product, Engineering, and Go-to-Market teams. You develop program plans tailored to each initiative, balancing strategic thinking with detailed execution. You engage in and help shape cadences such as release planning, quarterly business reviews, and all-hands to maintain strong execution rhythms.
Process Design & Continuous Improvement. You design, run, and continuously improve complex processes across product teams. You identify gaps between current and desired states, experiment with improvements, and implement measured changes that increase visibility, consistency, and efficiency. You facilitate retrospectives and ensure learnings translate into real change.
Risk Management & Problem Solving. You anticipate risks and issues in fast-paced environments and proactively develop mitigation strategies. You’re adept at diving into details to course correct as needed while maintaining a clear perspective on the bigger picture.
Cross-Functional Leadership & Influence. You operate as an expert collaborator and trusted partner, building strong relationships across functions. You motivate others through shared vision, persuade with data, and tailor your communication style to operate effectively at all levels, from execution-level details to executive-level updates.
Related Experience
- 5+ years of program management experience with at least 3 years in senior-level program management roles supporting product management teams in fast-paced, high-growth SaaS environments
- Deep understanding of the full product development lifecycle, from ideation through launch
- Experience supporting multiple products or complex, cross-functional initiatives
- Strong critical thinking and attention to detail, paired with the ability to recognize systemic opportunities
- Exceptional cross-functional collaboration skills across all functions
- Excellent written and verbal communication skills, with the ability to drive alignment and transparency
- Proactive, self-directed, and comfortable operating with minimal oversight
Here’s what will give you an edge...
Force-multiplier mindset. You enhance team dynamics, focusing on how they work, not just what they deliver, thereby increasing both speed and quality across the organization.
Strategic operator. You bring a strong product mindset that connects strategy to execution and ensures work delivers meaningful outcomes.
Builder at scale. You design programs and processes that reduce silos and enable faster, higher-quality launches with flexibility and scalability in mind.
In the spirit of the Conga Way, we strive to design easy-to-understand compensation programs that are fair and free from any type of discrimination. In keeping with this approach, we are committed to delivering competitive compensation and benefits packages to our colleagues worldwide and communicating transparently about the structure of our compensation programs.
Listed below is the U.S. base salary range for this full-time position. Within the range, individual pay is determined by job-related skills, experience, and relevant education, or training. In addition to base salary, Conganeers receive a variable incentive pay component, perks such as flexible work options, and a full range of benefits including medical and dental insurance.
The posted salary ranges are for the expectations outlined in the job description. We are often open to a wide variety of profiles and sometimes have flexibility within our organizational structure to adjust the role responsibilities up or down should we select a candidate that is less or more experienced than the posted job requirements. In these occasional cases, we will communicate the revised salary range to the candidate during the selection process.
Did we pique your interest?
If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you!
Preferred Resume Format
We accept resumes in any format, we suggest using PDF or plain text. These formats help ensure that your resume’s formatting remains intact, making it easier for our recruiters to review your application promptly.
Don’t meet every requirement for the role?
Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.
Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.
Conga's Applicant Privacy Statement
The information you provide during the application process will be used in accordance with Conga’s Applicant Privacy Statement (https://conga.com/applicant-privacy-statement). By submitting your application, you acknowledge and agree to the terms outlined in this privacy statement.
Top Skills
What We Do
Conga crushes complexity within an increasingly complex world. With our revenue lifecycle management solution, we transform your unique complexities for order configuration, execution, fulfillment, and contract renewal processes with a single critical insights data model that adapts to ever-changing business requirements and aligns the understanding and efforts of every team.
Our approach is grounded in the Conga Way, a framework of entrepreneurial spirit and achieving together to champion our 11,000+ customers. We’re committed to our customers and to removing complexity in an increasingly complex world. Our solutions quickly adapt to changing business models so you can normalize your revenue operations.
Why Work With Us
Under the leadership of our CEO, Noel Goggin, we're building an environment that fosters the natural attributes of Conganeers: curious, driven, gritty, creative, collaborative, caring, hard-working, servant oriented, humble, and honest. If you want to work hard and help create raving fans of our customers, we want you to join our global team!
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