Senior Program Manager

Posted 4 Days Ago
Be an Early Applicant
Chicago, IL
Hybrid
133K-183K Annually
Senior level
eCommerce • Information Technology • Marketing Tech • Software
We help small teams power big businesses.
The Role
The Senior Program Manager will lead and manage complex programs within the Enterprise PMO, ensuring alignment with organizational goals through strategic planning and resource management.
Summary Generated by Built In
As a Senior Program Manager, you will play a pivotal role in leading and managing complex programs within the Enterprise PMO. This is a high-impact opportunity for a professional who thrives on driving complex, cross-functional initiatives and delivering successful project outcomes that directly align with our organizational goals. You will act as a strategic partner across the business, navigating technology, back-office, go-to-market, and new product launch programs. Your mission is to provide the leadership and structure necessary to turn ambitious strategic plans into reality, ensuring that every program you touch is executed with excellence.

On a typical day, you might:

  • Lead and manage complex programs from initiation to closure, ensuring every milestone adheres to strict timelines, budgets, and quality standards.
  • Act as a strategic partner to senior leadership and external vendors, engaging stakeholders to ensure total alignment with organizational objectives.
  • Architect comprehensive program plans, meticulously defining scope, resource allocation, and schedules while proactively identifying and mitigating potential risks.
  • Collaborate cross-functionally across technology and go-to-market teams to allocate resources and ensure optimal efficiency across the program lifecycle.
  • Drive continuous improvement by identifying and implementing process enhancements that elevate the efficiency and effectiveness of the Enterprise PMO.
  • Communicate program health through regular updates, providing stakeholders with clear progress reports, risk assessments, and actionable status updates.
  • Manage external vendor relationships, ensuring all third-party deliverables meet the rigorous requirements of the program.

The ideal candidate will bring:

  • 12+ years of hands-on experience in program management, with a proven track record of delivering complex, large-scale projects.
  • Mandatory Professional Certification: You must hold a Project Management Professional (PMP), Program Management Professional (PgMP), or Portfolio Management Professional (PfMP) credential.
  • Methodology Expertise: A deep understanding of various program management methodologies, specifically Agile and Waterfall.
  • Software Mastery: Expert-level proficiency in enterprise project management tools; specific experience with Smartsheet and Jira is highly preferred.
  • Strategic Communication: Exceptional interpersonal and leadership skills, with the ability to manage multiple priorities and deadlines in a fast-paced, enterprise environment.
  • Risk & Resource Acumen: A proven ability to assess complex risks and manage resource utilization to ensure successful program outcomes.

About ActiveCampaign:
ActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing. 

With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.

ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.

As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here. 

Perks and benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development. 

Here are some of the benefits we offer:
-Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm.
-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO. 
-Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years.
-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.

ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.

Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.

Top Skills

Agile
JIRA
Smartsheet
Waterfall
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The Company
HQ: Chicago, IL
850 Employees
Year Founded: 2003

What We Do

ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.

ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.

Why Work With Us

We are focused on our employees, our customers, and even our customer's customers. Ideas are valued over titles, contributions are valued over appearances, helping a co-worker is more important than outshining them. We are passionate about diversity and inclusion, believing everyone has a voice and can make a difference.

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