Here at Lower, we believe homeownership is the key to building wealth, and we’re making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience.
With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we’re a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger.
Job Description:
We’re looking for an experienced program manager to join our direct-to-consumer mortgage lending business. You’ll lead initiatives that streamline the borrower journey, optimize lead generation and routing, and enhance borrower conversion through improved processes and technology. This is an individual contributor role reporting to the EVP of Program and Product Management. You’ll collaborate closely with product managers, engineers, training, internal communications, and stakeholders across sales, marketing, operations, and executive leadership. It’s a high-visibility, high-impact opportunity within a fast-growing organization.
What you’ll do:
Drive end-to-end execution of complex, cross-functional programs from planning through delivery
Translate strategic objectives into detailed roadmaps, milestones, timelines, and resource plans
Track progress, manage risks, and proactively resolve blockers across multiple workstreams
Facilitate effective communication across teams, ensuring alignment and transparency with all stakeholders
Help develop and monitor dashboards, reports, and executive updates to track progress and outcomes
Ensure that programs align with regulatory requirements and organizational risk policies
Contribute to the evolution of program management practices, tools, and culture within the organization
Partner with sales, marketing, and operations leaders to optimize the borrower funnel and improve conversion in direct-to-consumer lending channels
Drive initiatives that enhance borrower and loan officer experience, from lead generation through loan closing
Who you are:
6+ years of program management experience, preferably in fintech, proptech, or a similarly regulated, tech-enabled industry
Proven success managing complex, cross-functional programs with multiple stakeholders and competing priorities
Skilled at connecting high-level business goals to tactical execution, including defining milestones, dependencies, and KPIs
Excellent organizational and problem-solving skills; able to manage complex dependencies and drive execution
Exceptional communication and stakeholder management skills; able to interface effectively with executives, technical teams, and frontline staff, translating between technical and non-technical audiences
Strong influence and negotiation skills; able to align cross-functional stakeholders and resolve conflicts without formal authority
Understanding of borrower lifecycle and regulatory considerations in consumer mortgage lending
Location:
This role is based in our Columbus, OH headquarters, with a hybrid in-office expectation. Candidates must be located in or willing to relocate to Columbus, OH.
Why you’ll love working at Lower:
You’ll be surrounded by talented, dedicated people who believe in the company’s mission.
You’ll be able to shape the future of Lower’s user experience.
You’ll join a locally and nationally recognized best place to work that values promotion from within.
There is opportunity for professional growth and development.
Plus:
Competitive compensation plan
Extended benefit offerings including: Medical/dental/vision
Paid holidays
Paid time off
Parental leave
Life insurance
Short- and long-term disability
401K with company match
Discount on home mortgage refinances or purchase
Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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What We Do
We believe owning a home is one of the greatest wealth builders out there. So our goal is to make homeownership more accessible, and to help more people buy homes.
We are #31 Top Mortgage Lender on Scotsman Guide and have been recognized as one of Fast Company's Most Innovate Companies in the World.
As the parent company, Lower has individual brands and branches spread across the country. Along with our direct-to-consumer online lender, Lower.com, we're meeting people where they are to create more homeowners together.
Our family of companies are 10th Mortgage, Alderus Mortgage, AMSW Lending, Banner Mortgage, Cabrales Mortgage, Community Lending, DMV Mortgage Group, Fairfax Mortgage, First Trust Mortgage Company, Gerber Group, Hamilton Home Mortgage, Heckman Mortgage, Homeside Financial, Hometrust, Home Team Lending, Lower.com, Lower Local, McCaughan Home Lending, Oxford Home Lending, PowerTPO, Team Hochberg, Universal Lending Home Loans, Vybe Mortgage, and Yes Mortgage.
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