Project Management Office Lead

Job Description
Out of the successful launch of Chase in 2021, we're a new team, with a new mission. We're creating products that solve real world problems and put customers at the center - all in an environment that nurtures skills and helps you realize your potential. Our team is key to our success. We're people-first. We value collaboration, curiosity and commitment.
As a Project Management Office (PMO) lead at JPMorgan Chase within the accelerators, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy and have a head for fintech. You thrive in working in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them.
While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners
around the world.
Job Responsibilities
This is a role for a senior PMO lead who wants to be part of flat-structure organisation and support the delivery of a green-field initiative. In this role you will be

• Design, implement and manage organisational project and operational processes and best practices for all teams in the organisation
• Take accountability for owning and operating project management processes
• Set and promoting delivery rigour and discipline in a rapidly scaling team within a new venture, from an early stage of formative growth
• Be responsible for owning and developing the program roadmap and maintaining consistency of approach and a clear governance framework
• Be responsible for programme reporting, identifying and resolving program level risks and blockers
• Communicate to a wide range of senior stakeholders, including product, technology, servicing, operations, controls and 2LoD, aligning them to the delivery roadmap
• Facilitate organisational ceremonies (including but not limited to planning, all hands, demos and knowledge sharing sessions)
• Coordinate organisational business updates, working groups, setting agenda, collating materials, issuing minutes and action items
• Act as a trusted advisor to the Product, Technology & Domain Leads to deliver business and customer value

Required qualifications, capabilities and skills:

• Strong track record in project/program management capacity, including experience of working with product teams (product, engineers and designers) and successfully delivering digital products in complex environments
• Experience and passion in building great teams
• Experiences practitioner of agile and lean practices drawing on experience of established frameworks and able to adapt them to meet program needs
• Experience in communicating and managing senior level stakeholders. Able to shape your message to suit your audience's needs using excellent communication, negotiation and facilitation skills.
• Strong analytical capabilities and attention to detail; ability of synthesise and summarise complex data to drive decision making
• Strong knowledge and experience with using JIRA, Confluence and Github

Preferred qualifications, capabilities and skills:

• A desire to solve hard problems
• A desire to teach and learn from others and share knowledge.
• Comfortable in uncharted waters. We are building something new. Things change quickly. We need you to learn new domains and approaches quickly and be comfortable in dealing with uncertainty
• High standards. We are looking for people who expect personal performance and team performance to be nothing short of the best.
• Clarity of thought. We operate quickly and efficiently, and we value people who are economical with their time and clear with their opinions. This is critical also because this role will define principles that guide the work of others.
• Experience of working with financial / fintech organisation strongly beneficial
• Experience of supporting regulatory application processes or dealing with regulatory requests strongly beneficial

#ICBCareer
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.