As a talented and motivated professional, you will play an integral role on Intelsat's Program and Product Development organization. The Senior Program Manager leads all aspects of the Program Management Lifecycle with focus on maintaining compliance to the Intelsat PMO methodology, standards, and requirements.
What you will do

• Successfully manage multiple concurrent programs varying in size and complexity, while rapidly adjusting to changes in priorities, either in support of product development, or Government customers. Execute program requirements, ensuring delivery of program commitments, by leading cross-functional teams including Engineering, Operations/Manufacturing, Contracts, Finance, and Security. Manage cost, schedule, and technical performance of project portfolio through all phases of project lifecycle from inception to closeout.
• Work closely with BD leads and Sales to identify market opportunities, benchmark competitive offerings, and implement Market Development strategies. Participate in the preparation of proposals, business plans, proposal work statements and specifications, operating budgets, and financial terms/conditions of contract. Participate in the negotiation of contract and contract changes.
• Act as primary customer contact for project/task order activities, leading project review sessions with customer to discuss cost, schedule, and technical performance.
• Provide clarity on program objectives, ensure that roles and responsibilities are well understood and address any conflict in a timely manner, with minimal direction and assistance from management. Anticipate program risks and issues and work to provide resolutions which ensure that stakeholder expectations are set appropriately. Develop a performance measurements framework and facilitate feedback system to team members on issues such as customer service, communication, and technical skills, in order to enhance the quality of support delivered.
• Successfully partner with Product Management and cross-functional teams to drive the development and execution of new product concepts across Intelsat's functional areas and 3rd party technology and business partners. Apply business acumen to formulate practical and effective program management approaches to ensure new products are delivered to market in an expedited manner to maximize revenue streams.
• Apply formal change management practices that ensure that programs are baselined at kickoff and all changes are thoroughly reviewed for justification, impact to the program and have received appropriate approvals.
• Act as a liaison, both internally and externally, to support the development and management of key initiatives.
• Be a Program Management subject matter expert (SME) and establish working relationships with cross-functional teams throughout the company.

Your required experience/skills

• U.S. citizenship with the ability to obtain Top Secret Security Clearance, with SCI eligibility.
• Bachelor's degree, preferably in business or STEM, with a minimum of 10 years' experience supporting U.S. Government contracts and customers.
• Experience leading the performance of tasks on schedule, at cost and achieving all requirements as either a project lead, integrated program team or cost account manager.
• Experience leading large, dynamic programs and projects with cross-functional, matrixed resources, working in a fast paced, collaborative environment.
• Experience with Agile based development frameworks, (SAFe Agile, SCRUM, Kanban, etc.), collaboration tools (Jira, Confluence, Miro) and/or quality/services frameworks (ITIL, ISO 9000/1)
• Proven problem-solving skills to anticipate the risks of non-performance and incorporate prevention and remediation measures within the implementation plan
• Fluency with MS Office tools, Visio, MS Project

Your success in this role will look like:

• Effectively communicate information to diverse audiences, including translating subject matter terminology into clear business terms and program relevance.
• Facilitate straightforward decisions from complex situations that keep teams and projects moving forward.
• Successfully lead teams/organizations to achieve a common goal.
• Creatively problem solve while paying attention to details and results but goeing beyond mechanical project management practices
• Quickly earn the trust of sponsors and key stakeholders, setting direction and approach, mobilizing and motivating teams and executing with limited information and ambiguity
• Analyize to translate requirements and designs into successful action plans
• Manage conflict resolution using strong negotiation ability, influence, and professionalism.

It would be nice if you had:

• Certifications in program management (PMI), Scrum, SAFe
• Experience with telecommunications, satellite communications or other related managed services.

How we support you:

• Hybrid work environment offering up to two days per week work from home (for eligible positions)
• Development opportunities supporting professional growth championed by our dedicated Learning & Development team. 20-25% of our positions are hired internally!
• Ways to get involved: satellite launch parties, company connect events, charitable activities, team social events, recognition programs, and employee resource groups.
• Wide range of benefits and perks to help you stay healthy, happy, and productive. These include paid leave programs, medical, tuition reimbursement, and retirement benefits, employee wellness offerings, and more!

These benefits are designed to support your overall well-being and help you succeed in your role.
Our D&I Commitment
We're committed to fostering a culture and environment of diversity, inclusion and respect - a place where everyone can show up fully as themselves and do their best work every day. We're a technology leader committed to advancing diverse, inclusive teams - where belonging is rooted in our culture. Intelsat has an established Diversity & Inclusion Council and Employee Resource Groups. Intelsat is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, national origin, ethnicity, age, disability, pregnancy, veteran status, sexual orientation, gender identity or any other characteristic protected by applicable law.
While it is important to note that meeting the minimum qualifications is a fundamental requirement for consideration, if you are enthusiastic about this role and are unsure how well your experience aligns with these requirements, we encourage you to apply. Our recruitment team will assess your application and determine if your skills and qualifications meet the essential criteria for this role or whether there might be another role within our organization that is a better match.
Other Job Info: These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.
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About Us As the foundational architects of satellite technology, Intelsat applies our expertise to develop breakthrough solutions that advance and secure boundless applications for our customers and partners.
At Intelsat, we increase human potential by connecting people, communities, businesses, and governments. Our employees enjoy a casual and collaborative environment, where we celebrate professional excellence in pursuit of the corporate mission. We hire skilled professionals who work in various areas such as: satellite engineering, network operations, cloud architecture, accounting, sales, legal, and more. Browse our current job openings or create a professional profile to stay informed about opportunities that match your interests and expertise.
Intelsat is subject to regulation by certain U.S. Government national security agencies, which require that we collect and share certain Personally Identifiable Information ("PII") with the U.S. Government to obtain permission to employ non-U.S. persons in certain roles. If selected for a role at Intelsat, we may collect and share your PII for these purposes.
Intelsat is an Equal Opportunity/Affirmative Action Employer including Vets and Disabled