Job Description:
At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward.We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.
About the Role
As a Senior Program Manager for the Remitly Business team, you will help shape and scale our business payments platform. This role is both strategic and hands-on, ideal for someone who thrives in ambiguity and loves building from the ground up. You will collaborate with Product, Engineering, Compliance, Legal, Risk, Operations, and Analytics to deliver seamless, secure, and compliant customer journeys. You'll turn complex compliance requirements into simple customer flows and scale our new product while protecting our customers and Remitly. This role is based in Seattle, WA.
You willLead programs from ideation to launch, working with Product, Engineering, Compliance, Risk, Legal, and Operations to support Remitly Business.
Translate regulatory and compliance requirements into scalable, intuitive customer experiences, defining KYB/KYC/AML processes and working with engineering to ship efficient solutions.
Proactively find and address risks related to fraud, chargebacks, and compliance, using data and trends to continuously improve controls, monitoring, and escalation paths.
Create dashboards and alerting mechanisms to monitor key business and operational metrics, drive weekly reviews, and inform the product roadmap.
Set and evolve operational processes, including SOPs, SLAs, capacity planning, and escalation paths, with a focus on continuous improvement, automation, and customer-centricity.
Foster a culture of collaboration, inclusion, and growth by facilitating clear communication, driving cross-team alignment, and help Remitly Business scale efficiently in new markets.
5+ years of program/project management, with a background in FinTech, payments, or highly regulated, global environments preferred.
Strong data fluency: experienced in defining metrics, building and interpreting dashboards, and using data to drive program decisions and improvements.
Proven success delivering complex, cross-functional programs or initiatives, managing dependencies and risks, and influencing outcomes across teams.
Experience balancing customer experience with business risk
Excellent communication, collaboration, and stakeholder management skills, with the ability to build trust and influence across diverse teams.
Compensation Details. The starting base salary range for this position is typically $144,000 - $170,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role. #LI-Hybrid
Our Benefits:
Flexible paid time off
Health, dental, and vision + 401k plan with company matching
Paid parental, medical, military and family care leave
Mental Health & Family Forming Benefits
Employee Stock Purchase Plan (ESPP)
Continuing education and travel benefits
Our Connected Work Culture: Driving Innovation, Together
At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. This creates a consistent, meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team's specific needs. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.
Remitly is an E-Verify Employer
At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.
Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Top Skills
What the Team is Saying
What We Do
Since 2011, Remitly has been tirelessly delivering on our promises to our customers sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 2,700 employees across 10 offices who are growing their careers while having a positive impact on people globally.
Why Work With Us
We are united through our vision to transform lives with trusted financial services that transcend borders. We accomplish our vision by relentlessly focusing on culture via our cultural values. That starts with putting customers at the center of everything we do, and includes investing in the growth & development of our team.
Gallery
Remitly Teams
Remitly Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our best work begins in moments when ideas spark, when we are deeply connected, and when we’re moving fast to solve challenging customer problems. These moments shape our culture. Our guidance is to committing to 3 days a week in the office.
