Job Description:
About the Role:
As a Senior Program Manager (L3), you will help lead programs focused on vendor performance management, regulatory reporting, and documentation and testing of controls. This hybrid role reports to the Senior Manager - Verification Program and calls for your expertise in AML regulatory reporting, operational execution, and collaboration. You will ensure our goals align with regulatory requirements while improving processes and tools.
Vendor Performance Management
- Oversee vendors providing AML, KYC, and sanctions compliance tools to ensure they meet agreed-upon performance standards.
- Be the main contact for compliance vendors, ensuring they align with company priorities and regulatory needs.
- Work with vendors and other teams to improve workflows, reduce unnecessary alerts, and enhance Transaction Defect Rate (TDR).
- Use data from controls, vendor reports, and operational performance to find and address areas for improvement.
- Manage the reporting of outsourced compliance services to subsidiaries, ensuring accurate tracking of vendor contributions and adherence to subsidiary-specific requirements.
You Will:
Regulatory Reporting
- Work with compliance, operations, and engineering teams to define and manage requirements for regulatory reporting (e.g., CTRs, STRs, EFTR) to meet the standards of different regulatory jurisdictions.
- Review and validate data used for regulatory reports to ensure it is complete, accurate, and meets required standards.
- Collaborate with analytics teams to create metrics and dashboards for tracking reporting performance and ensuring readiness for audits or reviews.
Operational Support and Documentation
- Take charge of documenting and updating risk control processes, ensuring they are clear, current, and ready for audits.
- Conduct regular reviews and tests of internal processes to confirm their effectiveness and identify areas for improvement.
- Update documentation to reflect changes in tools, regulations, or reporting requirements, ensuring it is easy to follow and comprehensive.
You Have:
- Bachelor's degree in Business, Risk Management, or a related field; advanced degree or CAMS certification preferred.
- 7+ years of experience in program management, compliance, or vendor management within a financial services or regulated industry.
- Experience managing vendor relationships and optimising vendor performance.
- Experience with AML, KYC, sanctions, and regulatory frameworks.
Compensation Details. The starting base salary range for this position is $128,000-$160,000. In Canada, Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.
Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
What the Team is Saying
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What We Do
Since 2011, Remitly has been tirelessly delivering on our promises to our customers sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 2,700 employees across 10 offices who are growing their careers while having a positive impact on people globally.
Why Work With Us
We are united through our vision to transform lives with trusted financial services that transcend borders. We accomplish our vision by relentlessly focusing on culture via our cultural values. That starts with putting customers at the center of everything we do, and includes investing in the growth & development of our team.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
As a global team, we are connected through our customers, and vision – not our location. Our employees can live and work with flexibility, while prioritizing in-person touchpoints to come together for moments that matter.
