Senior Program Manager - Sales Engineering

About the role

This role is remote and is open to candidates residing in the US except the San Francisco Bay Area and NYC Metro Area.

You should apply if: 

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. 
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time.
• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before. 
• You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role, you will: 

• Join the SE Operations Team to drive continuous improvements in the efficiency, quality and impact of the Global Sales Engineering Team
• Partner with Senior Leadership to plan, budget for, and deliver key operational programs that drive Samsara’s Global Sales Engineering Team
• Build and maintain cross functional relationships across Sales, Product, Marketing, Engineering, Customer Outcomes and more that foster transparency and collaboration between departments
• Own the overall program management of key SE initiatives, including designing and implementing robust project controls for accurate performance reporting.
• Build, maintain, and evolve core processes used by the SE Team, focusing on sales engagement, trial execution, and technical acumen.
• Work with enablement teams on talent management strategy, from initial SE ramp period through advanced industry and technical training. Heavy focus on ensuring all SE’s can deliver high quality technical sales demonstrations.
• Track progress and run change management for all planned projects involving the SE organization

Minimum requirements for this role:

• A passion for new technologies, especially as they apply to the Industrial IoT space
• Bachelor’s degree in Engineering or related field
• 5+ years successfully operating in one or more of the following disciplines:  Sales Engineering, Business Systems Management, Product Operations Management, Program Management.
• Experience driving comprehensive organizational strategy via centralized reporting, including project status and process health (Critical Path Method, building project schedules, etc.)
• Experience building processes and enablement strategies resulting in measurable  increases in organizational productivity and efficiency
• A firm understanding of business process automation, and experience driving cross-functional initiatives to completion
• Exposure to working directly with prospects and/or customers in a pre-sales or customer success capacity

Preferred requirements for this role:

• Experience designing and implementing Sales Engineering programs and processes
• The ability to deliver complex B2B systems integration projects and workflows
• Experience with data integrity, data quality, data migration and data maintenance