As the Senior Program Manager, Recruitment Technology, you will play a pivotal role in shaping how Zillow leverages technology to attract and hire top talent. This is a hands-on, operational role where you’ll implement and optimize recruiting platforms and tools, introduce AI-driven solutions, and ensure they deliver real impact for candidates, recruiters, and hiring managers. By partnering across business and technical teams, you’ll turn ideas into scalable solutions that improve efficiency, enhance experiences, and drive measurable value.
You Will Get To
Evaluate, design, implement, and integrate recruiting platforms and tools that scale with Zillow’s growth, ensuring smooth transitions and effective adoption through structured change management.
Champion change management and adoption by enabling end-users (recruiters, interviewers, hiring managers, candidates) with training, communication, and support, ensuring technology delivers measurable impact in a global, remote-first environment.
Leverage AI and automation to reimagine candidate experience, recruiter effectiveness, and hiring decisions—turning bold ideas into practical, impactful solutions.
Use data to measure effectiveness, identify opportunities for innovation, and implement improvements that strengthen decision-making, recruiter efficiency, and candidate experience.
Build trusted, cross-functional partnerships by aligning priorities and uniting stakeholders across technical teams, recruiting leaders, operations, and other functions.
Own vendor relationships across the tech stack, partnering with customer success managers to anticipate product roadmaps and releases, resolve issues proactively, and lead quarterly business reviews (QBRs) that deliver actionable insights.
Design recruiting technology solutions that scale across geographies and deliver consistent value worldwide.
Establish metrics, track adoption, and share progress with senior leadership while ensuring compliance, data integrity, and system security.
5+ years of experience as a program manager supporting recruitment technology, HRIS, or similar enterprise platforms.
Proven ability to design, implement, and scale systems for end users including recruiters, candidates, hiring managers, and interviewers while leading complex, cross-functional programs to deliver measurable impact.
Strong communication and collaboration skills with the ability to influence across technical and business stakeholders.
Strong problem-solving and analytical skills, with experience using data to guide decisions and measure success.
Knowledge of compliance, data privacy, and system security considerations related to recruitment technology.
Ability to travel up to 30% for conferences, Zillow retreats, and workshop sessions domestically and internationally.
Experience with Workday or other major HRIS platforms, scaling recruiting technology globally, and familiarity with AI-driven recruiting solutions and emerging HR tech trends is preferred.
Here at Zillow, we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.
At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.
Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.
No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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What We Do
Join our mission to give the people power to unlock life’s next chapter. Our homes are the heartbeat of our lives, and we believe that finding a home shouldn’t be so hard in today’s always-on world. That’s why we’re reimagining the traditional rules of real estate to make it easier than ever to move from one home to the next. Our journey began nearly 15 years ago with a handful of employees and one big idea: to make it radically easier for people to move. We began by helping people understand and track their homes with the Zestimate, our proprietary algorithm, and then with advanced technology and valuable connections with real estate professionals. Today, Zillow has become a household name. People are more likely to search for “Zillow” than “real estate,” and our name is often used as a verb. While other industries have ushered in a new era of convenience, the time for seamless and convenient real estate experience is now. This is our next chapter as a company. We’re looking for smart, passionate adventurers to join us as we reimagine the real estate transaction and change the way people buy, sell, rent and finance their homes.
