Senior Program Manager - Quality Systems - Analytics - Remote

Posted 2 Days Ago
Hiring Remotely in United States
Remote
Senior level
Insurance
The Role
Leads large-scale quality systems and analytics programs across a complex, regulated healthcare organization. Responsibilities include program design and delivery, governance, portfolio and project management, process improvement, change management, budgeting, performance reporting, stakeholder engagement, documentation, business requirements, testing, training, and cross-functional collaboration with legal, compliance, and IT teams.
Summary Generated by Built In

JOB DESCRIPTION Job Summary

Provides subject matter expertise and leadership for program management activities.  Supports programmatic business needs across department and/or cross-functional areas, including programs design, implementation, administration, governance, workflow analysis, process improvements, vendor management, policy and playbook development and maintenance, best practices, resource allocations and special projects.


Essential Job Duties

• Manages the design, implementation, delivery, and ongoing operations of respective business program(s) and services.
• Leads end-to-end program delivery by establishing goals, scope, and success measures aligned with organizational priorities.
• Develops and maintains governance frameworks to ensure consistent, compliant, and effective program management practices.
• May oversee financial stewardship of program budgets - ensuring proper prioritization and alignment of resources to achieve desired outcomes.
• Partners with executive sponsors and functional leaders to ensure program objectives are met and value is realized across business units.
• Drives performance measurement and reporting, including dashboards, key performance indicators (KPIs), and post-implementation reviews to track outcomes and identify opportunities for continuous improvement.
• Ensures well-documented policies, workflows, program controls, internal and third-party practices, playbooks and best practices for respective program(s).  
• Collaborates with legal, compliance, information technology (IT), and other cross-functional teams to ensure governance standards are upheld.
• Tracks performance metrics and ensures value realization from deployed solutions. 
• Coordinates recurring meetings to support governance framework and decision-making processes.
• Oversees portfolio management and/or initiative-specific programmatic changes and project management.
• Collaborates with key stakeholders to support dissemination and adoption of program guardrails, processes, best practices, etc.
• Routinely reviews program collateral to ensure current and accurate reflection of business needs.  
• Promotes consistency in planning, communication, and execution across initiatives.
• Champions organizational change management by ensuring effective stakeholder engagement, communication, and adoption of new processes or technologies.
• Maintains and evolves program documentation, playbooks, and best practices to reflect current business needs and lessons learned.
• Identifies opportunities/gaps and provides recommendations on program enhancements to applicable leaders. 
• Creates business requirements documents (BRDs), test plans, requirements traceability matrices, user training materials and other related documentation.
• Generates and distributes required business/programmatic reporting.
• Facilitates special functional/departmental projects.
• May provide specialized training and support to new and existing staff as needed.
 

Required Qualifications

• At least 6 years of progressive program and/or project management experience, with increasing levels of responsibility in a complex, matrixed organization, or equivalent combination of relevant education and experience.
• Proven experience leading large-scale or multi-functional programs within healthcare, managed care, or a similar regulated environment.
• Strong operational process improvement and change management experience.
• Advanced project management experience/skills.
• Data analysis skills/experience.
• Strong organizational and time-management skills.
• Proven ability to manage multiple projects simultaneously with competing priorities.
• Experience managing budgets and resource plans for business/strategic initiatives.
• Ability to work cross-collaboratively across a highly matrixed organization.
• Strong verbal/written/presentation communication skills, and ability to influence at all levels of the organization.
• Advanced Microsoft Office suite (including Excel, PowerPoint, Project, and Visio), and applicable software programs proficiency.
 

Preferred Qualifications

Experience with Jira, SharePoint, Smartsheet, and other project or portfolio management tools.
Project Management Professional (PMP) and/or Six Sigma Green Belt certification.
Health care/managed care experience.
 

To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Skills Required

  • At least 6 years of progressive program and/or project management experience in a complex, matrixed organization, or equivalent education and experience.
  • Experience leading large-scale or multifunctional programs within healthcare, managed care, or a similar regulated environment.
  • Strong operational process improvement and change management experience.
  • Advanced project management experience and skills.
  • Data analysis skills and experience.
  • Strong organizational and time-management skills.
  • Ability to manage multiple projects simultaneously with competing priorities.
  • Experience managing budgets and resource plans for business or strategic initiatives.
  • Ability to collaborate across a highly matrixed organization.
  • Strong verbal, written, presentation, and influencing skills.
  • Advanced proficiency with Microsoft Office, including Excel, PowerPoint, Project, and Visio, plus applicable software programs.
  • Experience with Jira, SharePoint, Smartsheet, and other project or portfolio management tools.
  • Project Management Professional certification.
  • Six Sigma Green Belt certification.
  • Healthcare or managed care experience.

Molina Healthcare Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Molina Healthcare Inc. and has not been reviewed or approved by Molina Healthcare Inc..

  • Healthcare Strength — Health coverage is described as solid, including medical, dental, and vision insurance alongside options like HSA/FSA and disability coverage. Benefits are often seen as a meaningful part of the overall package.
  • Retirement Support — A 401(k) with employer matching and an ESPP are offered, and the retirement plan is commonly regarded as a plus. These features help round out compensation even when base pay is seen as only acceptable.
  • Leave & Time Off Breadth — PTO, paid holidays, and paid parental leave are part of the offering, with time‑off benefits generally viewed favorably. Backup family care and an employee assistance program add practical support.

Molina Healthcare Inc. Insights

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The Company

What We Do

Molina Healthcare Inc. is dedicated to delivering effective, reliable, and affordable health care to those who need it most. The company focuses on improving the health and well-being of its members and positively impacting the communities it serves. Recognized as a leader in the health insurance category, it provides essential healthcare services to ensure accessible and quality care for its members.

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