Senior Program Manager - Quality Improvement - USFHP

Drive impactful change in healthcare for our heroes.

As a Senior Program Manager for PacMed’s US Family Health Plan, you’ll lead cross-functional initiatives aligned with strategic goals, manage multiple projects, track performance, and ensure clear communication across teams. Success requires strong organization, critical thinking, and collaboration using tools like Workfront and Microsoft Office. The Senior Program Manager is primarily focused on running quality improvement programs.

USFHP, sponsored by the Department of Defense, serves military members and their families. PacMed has delivered efficient, high-quality care for over 30 years, reinvesting savings to improve outcomes.

Required Qualifications: 

• Bachelor's Degree in Healthcare, Business, or related field., Or 4 years in Program Management or leadership experience in health plan operations
• 5 years experience with program management or healthcare management.

Preferred Qualifications:

• Master's Degree in related field
• 2 years experience in health plan process improvement
• 2 years of Communication and Marketing experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security.  We take care of you, so you can focus on delivering our mission to advocate, educate and provide extraordinary care.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

About Us
About the TeamPacific Medical Centers (PacMed) is a private, not-for-profit, primary and integrated multi-specialty health care network with outpatient clinics and primary and specialty care providers in King, Snohomish and Pierce counties. We combine decades of patient-centered care with cutting-edge technology, first-class facilities and board-certified providers.
Our strong team environment and respect for our people—at all levels and from all backgrounds—allow us to provide authentic care that achieves the highest-quality patient outcomes, backed by the strong network of resources and support through our affiliation with the Providence family, including local partners like Swedish Health Services.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.