Senior Program Manager, IS PMO

Your Opportunity as the Senior Program Manager, IS – Project Management Organization  

You will manage a team of experienced project managers and testing analysts responsible for delivering large IS enabled, cross-functional projects in support of company business objectives.  Also manages and oversees large programs within their project portfolio. Creates, develops and implements program level plans consistent with program objectives, business requirements, timeline and budget constraints.

Location: Orrville, OH (Close proximity to Cleveland/Akron)

Work Arrangements: Hybrid ~30% in office presence

In this role you will:

People manager for experienced project managers:

• Responsible for developing people (Smucker people development, including administration of career path, individual work / development plans and performance management)

• Responsible for coaching and developing project managers and testing analysts on their team

• Overall accountability for the successful implementation of the project portfolio assigned to their team

Program Manager for large IS enabled initiatives:

• Manages a $15 – 25 million portfolio of projects annually

• Accountable for the definition, planning, scheduling, execution and successful completion of assigned programs

• Creates program level plans in collaboration with IS development teams that are aligned with the project management framework

• Ensures that assigned programs are delivered within estimated hours, established completion dates and approved budget 

• Provides thought leadership and guidance for the QA team.

• Identifies and appropriately escalates program level issues in a timely manner

• Ensures project management best practices are applied to all project areas, including scope, timeline, budget, resources, risks and communications

• Regularly communicates program status to all stakeholders

• Defines, manages and meets customer, stakeholder and project team expectations

• Ensures the program delivers the business value as identified by the business customer

• Establishes and maintains a positive working relationship with customers, stakeholders and team members across the program

• Contributes project management best practices and thought leadership to the Project Management Organization

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What we are looking for:

Minimum Requirements:

• Bachelor’s degree in related field, specialized training or equivalent work experience

• 15+ years of relevant work experience

• Experience managing successful large programs using a formal project management methodology

• Experience in interacting with business customers at all levels of an organization

• Experience coaching and developing less experienced project managers in the area of project management

• People management and development experience

• High personal standards of integrity

• Role models a customer service mindset

• Proven ability to influence and shape outcomes through strong interpersonal and communication skills

• Demonstrated ability to think critically and conceptually

Additional skills and experience that we think would make someone successful in this role:

• Project Manager Professional (PMP) certification

Learn more about working at Smucker:

• Our Total Rewards Benefits Program

• Our Thriving Together Philosophy Supporting All Impacted by Our Business 

• Our Continued Progress on Inclusion, Diversity and Equity 

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