Senior Program Manager - Payments

Posted 16 Hours Ago
Be an Early Applicant
San Jose, CA
127K-188K Annually
Senior level
eCommerce • Retail
The Role
The Senior Program Manager for Payments will oversee global initiatives, translating business needs into product requirements, driving results through collaboration, and promoting a culture of inclusion. This role demands expertise in agile practices and collaboration tools while delivering business outcomes and operational excellence.
Summary Generated by Built In

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

We Empower People and Create Economic Opportunity!

eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.

eBay’s strategic vision is to become the best global marketplace for enthusiast buyers and sellers. We are a culture that encourages people to think big and be curious, to act with urgency and integrity and to be fearlessly inclusive? That’s who we are. If this sounds compelling, join eBay!

The role

Global Payments is one of the company’s major growth enablers. Putting customers at the heart of everything we do, we connect communities and empower our people to deliver exceptional commerce experiences to drive eBay’s long-term growth and market share.

The Global Payments team at eBay is looking for an experienced Program Manager to help deliver innovative solutions both for internal teams and for our global customers as we scale our products and working models. You are at ease working in a cross-functional and globally distributed multinational team with high emphasis on successful and timely delivery.

This is an individual contributor role that requires both program management excellence and sophisticated experience with Jira, Confluence, and industry-standard collaboration tools (Google docs, MS Office). This role will be critical as we build flexible, robust and scalable processes and tooling for maximum productivity and efficiency.

What you will do:

  • Drive measurable results and influence others towards business goals regardless of reporting structure

  • Intake high-level business needs and translate them into product requirements and tactical plans

  • Lead and run ambiguous critical initiatives across many functions, including scope definition, surfacing tradeoffs, and gathering educated estimates to support commitment and planning decisions

  • Formulate and drive impactful recommendations to tackle complex problems

  • Cultivate a culture of inclusion and promote a growth mindset among teams and collaborators

  • Set the tone of operations by cultivating a culture of trust and collaboration

What you will bring:

  • A proven track record driving global initiatives from ideation to activation and delivering business results

  • Highly proficient with agile and software development collaboration tools: JIRA, Confluence, Airtable etc. Ability to demonstrate advanced Jira expertise, including custom boards, searches, dashboards, and workflows.

  • Comprehensive understanding of what it takes to ship software iteratively in collaboration with business, engineering, design, and product teams

  • Exceptional written and verbal communication skills. Comfortable leading discussions with senior leadership

  • Ability to build strong relationships internally and externally; an active listener and clear communicator; seeks win-win outcomes

  • Experience with Agile and Lean processes and principles

  • Bachelor's degree in Information Technology, Business, Communications or a related field, or 5 years equivalent work experience

Does this sound like your dream job, but you’re worried that your experiences don’t match up one-for-one? Apply anyway!

We're hiring at all experience levels, and we are particularly invested in building a team with varied strengths, inclusive of a broad set of skills and viewpoints. We'll carefully consider every applicant that takes the time to apply for this specific position.

The pay range for this position at commencement of employment in California, Washington, or New York is expected in the range below.

$126,800 - $187,550

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.

 

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Top Skills

JIRA
The Company
HQ: San Jose, CA
26,035 Employees
On-site Workplace

What We Do

eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. Our portfolio of brands includes eBay Marketplace and eBay Classifieds Group, operating in 190 markets around the world.

We offer sellers the ability to grow a business with little barrier to entry regardless of size, background or geographic location. We never compete with our sellers. We win when our sellers succeed. Buyers who shop on our Marketplace and Classifieds platforms enjoy a highly personalized experience with an unparalleled selection at great value.

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