Senior Program Manager, Learning and Development (Hybrid Schedule)

Eversource will not offer immigration-related sponsorship for this position.  Applicants who require immigration sponsorship—either now or in the future—should not apply.  This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).

Senior Talent Development Program Manager

About the Role

At Eversource Energy, we’re evolving how learning happens across the enterprise.

We’re seeking a forward-thinking learning professional who combines deep expertise in leadership and organizational development with strong capabilities in learning technologies, analytics, and AI-enabled solutions.

This role leads enterprise learning initiatives that strengthen leadership capability, enhance employee development, and modernize the learning experience across the organization. The ideal candidate brings both strategic consulting capability and hands-on expertise with digital learning ecosystems, including LMS platforms, Workday Talent functionality, Power BI, learning analytics, and emerging AI tools.

You’ll partner across HR and the business to create modern, scalable learning solutions that strengthen leadership capability, enhance employee development, and support business transformation.

What You’ll Do

Lead Enterprise Learning & Leadership Development Initiatives

• Lead the strategy, design, implementation, and continuous improvement of enterprise learning and leadership development programs aligned to business priorities and workforce capability needs
• Partner with HR Business Partners, senior leaders, and cross-functional stakeholders to identify organizational capability gaps and recommend targeted development solutions
• Support initiatives that strengthen leadership effectiveness, employee growth, team performance, and organizational capability across the enterprise

Design Modern, Engaging Learning Experiences

• Design and deliver impactful leadership, professional, and organizational development experiences using modern adult learning principles and evidence-based learning practices.
• Develop scalable learning solutions across multiple delivery channels, including virtual, hybrid, instructor-led, self-paced, and digital learning environments
• Drive innovation in learning design by incorporating interactive, technology-enabled, and learner-centered approaches that enhance engagement and knowledge retention
• Continuously evaluate and improve the learner experience to ensure learning solutions are relevant, accessible, scalable, and aligned to evolving business needs
• Stay current on emerging trends, technologies, and best practices in leadership development, enterprise learning, and workforce capability building

Leverage Learning Technology, Analytics & AI

• Serve as a subject matter expert in learning technologies, including LMS platforms, Workday Talent functionality, digital learning tools, and learning analytics capabilities
• Leverage Power BI and other analytics tools to develop dashboards, analyze learning data, identify trends, and generate actionable insights for HR and business leaders
• Use data-driven evaluation methods to measure learning effectiveness, learner engagement, adoption, and business impact
• Identify opportunities to optimize learning operations, reporting, automation, and learner experience through the strategic use of technology and AI-enabled solutions
• Explore, evaluate, and implement emerging learning technologies and AI tools that improve scalability, personalization, operational efficiency, and the overall employee learning experience
• Partner with internal stakeholders to enhance and optimize enterprise learning systems, reporting capabilities, digital content strategies, and learning workflows.
• Translate complex learning and performance data into meaningful insights and recommendations that support decision-making and organizational capability development

Influence & Collaborate Across the Organization

• Serve as a trusted consultant and strategic COE partner to HR teams, leaders, and stakeholders across the organization
• Collaborate with internal partners and external vendors to deliver high-quality learning solutions and experiences
• Contribute to enterprise initiatives and cross-functional projects that support organizational transformation and a culture of continuous learning

Drive Operational Excellence

• Manage multiple enterprise learning initiatives simultaneously while maintaining strong attention to quality, timelines, communication, and stakeholder experience
• Ensure learning initiatives align with organizational policies, governance standards, and compliance requirements where applicable
• Maintain program documentation, evaluation metrics, and reporting to support ongoing effectiveness and continuous improvement

Why Join Eversource

This is an opportunity to help shape the future of learning and leadership development at Eversource Energy. You’ll work across the enterprise to influence how leaders grow, how employees develop, and how modern learning solutions drive organizational capability and business success.

If you’re energized by the opportunity to combine leadership development expertise with analytics, emerging technologies, and innovative learning strategies, we’d love to hear from you.

Qualifications

Education

• Bachelor’s degree required (Human Resources, Organizational Development, Education, Business, Operations, Supply Chain, or related field).  (comp + HRBP also insisted on the statement “or equivalent experience”)
• Master’s degree preferred (e.g., Organizational Development, Industrial/Organizational Psychology, MBA, or related discipline).

Required

Experience and Skills

• 10 or more years of progressive experience in leadership development, positions within an L&D/Human Resources organization.
• Demonstrated experience designing and leading large‑scale leadership development, employee engagement, and corporate culture initiatives.
• Demonstrated experience implementing and maintaining an LMS system.
• Proven ability to influence and partner with senior leaders and cross‑functional stakeholders.
• Strong people leadership experience, including coaching, developing, cohort leadership development learning and leading individuals and leaders.
• Strong strategic thinking, execution, and change leadership capabilities.
• Demonstrated experience managing external partners and vendors.
• Results-oriented leader with experience driving high impact, high visibility leadership development programs and initiatives at all levels in the organization.

Preferred

• 10+ years Leadership development oversight and experience within a Fortune 500 company or utility.
• Expertise in adult learning principles, leadership frameworks, and learning measurement methodologies.
• Experience with digital learning platforms, learning analytics, and modern learning technologies.
• Lean, Six Sigma, and/or project management (PMP) certifications preferred
• Leadership development, coaching, or learning certifications preferred (e.g., ICF, SHRM, ATD).

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Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:

Worker Type:

Number of Openings:

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 

EEO Statement:

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor