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The Senior Program Analyst is responsible for conducting structured analysis and solution feasibility evaluations in support of enterprise programs, initiatives, and non standard requests. This role partners with cross functional teams and subject matter experts (SMEs) to review and vet requests such as prospects, new groups, existing groups, and non standard Performance Guarantees to ensure alignment with enterprise systems, regulatory requirements, and operational capabilities. The Senior Program Analyst produces clear, well structured assessments and recommendations that support informed enterprise decision making by leadership, owning the accuracy, quality, and completeness of analysis while final decisions and delivery execution remain with appropriate stakeholders.
Responsibilities- 4+ years of professional experience with Bachelor’s degree, or equivalent experience in lieu of a degree.
- Progressive experience in business analysis, program analysis, feasibility assessment, or related discipline.
- Strong analytical, critical thinking, and problem solving skills.
- Ability to synthesize complex information and develop clear, data driven recommendations.
- Ability to collaborate effectively with cross functional teams and stakeholders.
- Proficiency with Microsoft Office and standard business applications.
- Ability to manage multiple priorities and meet deadlines in a fast paced environment.
- Experience working in a regulated or complex enterprise environment.
- Experience supporting intake, feasibility, or pre implementation processes.
- Familiarity with healthcare, insurance, or similarly regulated industries.
- Exposure to change management, risk analysis, or operational improvement initiatives.
- Advanced knowledge of dental benefits configuration, policy development, plan designs, and system capability
- Detail-oriented with strong analytical and interpretation skills to understand policy and standardize enterprise language
- Strategic, forward-thinking mindset focused on standardization and scalability
- Ability to communicate effectively with cross-functional teams to understand process impacts and establish enterprise-wide benefit standards guidance
- Strong organizational/time management skills and multi-tasking abilities
- Aptitude to learn and develop proficiency with new concepts, legal requirements, processes and technology
- Effectively able to adapt to change and provide thoughtful feedback
- Ability to maintain confidentiality when exposed to sensitive information.
- Ability to work independently on detail-oriented tasks and participate in team level discussions
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
Pay Grade 21. $81,265 - $176,073
- Competitive base and incentive pay
- 401(k) with robust matching and non-matching contributions
- Rich medical & pharmacy benefits
- 100% employer-paid dental and vision benefits
- Holistic wellbeing program with deep financial incentives
- Generous paid time off plus 12 paid holidays and your birthday off
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
Skills Required
- 4+ years of professional experience with Bachelor's degree or equivalent experience
- Progressive experience in business analysis, program analysis, or feasibility assessment
- Strong analytical, critical thinking, and problem solving skills
- Ability to synthesize complex information and develop clear, data driven recommendations
- Ability to collaborate effectively with cross functional teams and stakeholders
- Proficiency with Microsoft Office and standard business applications
- Ability to manage multiple priorities and meet deadlines in a fast paced environment
- Experience working in a regulated or complex enterprise environment
- Experience supporting intake, feasibility, or pre-implementation processes
- Familiarity with healthcare, insurance, or similarly regulated industries
- Exposure to change management, risk analysis, or operational improvement initiatives
- Advanced knowledge of dental benefits configuration, policy development, plan designs, and system capability
- Detail-oriented with strong analytical and interpretation skills to understand policy and standardize enterprise language
- Strategic, forward-thinking mindset focused on standardization and scalability
- Ability to communicate effectively with cross-functional teams to understand process impacts and establish enterprise-wide benefit standards guidance
- Strong organizational/time management skills and multi-tasking abilities
- Aptitude to learn and develop proficiency with new concepts, legal requirements, processes and technology
- Effectively able to adapt to change and provide thoughtful feedback
- Ability to maintain confidentiality when exposed to sensitive information
- Ability to work independently on detail-oriented tasks and participate in team level discussions
Delta Dental Insurance Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delta Dental Insurance Company and has not been reviewed or approved by Delta Dental Insurance Company.
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Retirement Support — Retirement support is positioned as a standout element, including a sizable automatic 401(k) contribution plus additional matching. This boosts overall total-rewards value even when base pay is viewed as only mid-market in some areas.
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Affordable Benefits — Core coverage is framed as unusually low-cost to employees, including fully employer-paid dental and vision and low employee contribution medical options. This creates meaningful take-home value beyond cash compensation.
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Leave & Time Off Breadth — Time-off offerings are described as generous, including broad PTO/holidays and additional paid leave features such as parental leave. These policies increase perceived rewards and help balance workload demands.
Delta Dental Insurance Company Insights
What We Do
At Delta Dental, we’re behind millions of smiles and counting. For over 68 years, we’ve served our communities by increasing access to affordable, quality care – but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building programs that offer opportunities for advancement, create meaningful connections, and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all. We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania, and Delta Dental Insurance Company are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country. Together with our affiliate companies, form one of the nation’s largest dental benefits delivery systems, covering over 31 million enrollees. Headquartered in San Francisco, we are members of the Delta Dental Plans Association, a network of companies that provides dental coverage to 80 million people. Delta Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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