Senior Production Supervisor

Posted Yesterday
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Chagrin Falls, OH, USA
In-Office
Senior level
eCommerce • Sales
The Role
Lead and support production across paired day/night shifts and two buildings. Coach and manage Production Supervisors, ensure safety, quality, schedule attainment, and WCM continuous improvement. Monitor performance metrics, coordinate staffing/resources, enforce procedures and union contract, investigate incidents, and partner with cross-functional teams to resolve production and equipment issues.
Summary Generated by Built In
Senior Production SupervisorPosition Summary

Tarkett is seeking an experienced manufacturing leader to serve as Senior Production Supervisor at our Chagrin Falls manufacturing campus.

This position is a working leadership role responsible for supporting daily production operations while also leading and developing assigned Production Supervisors across paired day and night shifts. The Senior Production Supervisor helps ensure consistent execution across the North and South plants in safety, quality, delivery, cost, staffing, housekeeping, and employee accountability.

The successful candidate will provide hands-on operational leadership, strengthen shift-to-shift communication, coach supervisors, and support continuous improvement through World Class Manufacturing practices.

Key Responsibilities
  • Lead safe and effective production operations across assigned shifts and both manufacturing buildings.
  • Provide direct leadership, coaching, and performance management for assigned Production Supervisors.
  • Establish clear shift priorities and ensure consistent execution across paired day and night shifts.
  • Monitor safety, quality, schedule attainment, productivity, downtime, scrap, staffing, and housekeeping performance.
  • Review shift reports, handoffs, investigations, root-cause analyses, and corrective actions for accuracy and completion.
  • Hold supervisors accountable for following company procedures, operating standards, ISO requirements, and the union contract.
  • Coordinate staffing and production resources between the North and South plants based on business needs.
  • Support supervisors in resolving production, employee-relations, quality, and equipment issues.
  • Partner with Safety, Quality, Engineering, Maintenance, Scheduling, Training, Human Resources, and Supply Chain.
  • Use WCM and visual shop-floor management tools to identify trends, establish facts, and improve results.
  • Lead and support continuous-improvement projects involving safety, quality, productivity, cost, and equipment performance.
  • Identify supervisor and employee training needs and coordinate development activities.
  • Promote respectful employee relations and consistent application of company policies and work rules.
  • Escalate significant operational, safety, quality, staffing, or employee-relations concerns to the Production Manager.
Qualifications
  • High school diploma or equivalent required; bachelor’s degree preferred.
  • At least three to five years of manufacturing supervisory or leadership experience preferred.
  • Demonstrated ability to lead employees and develop other supervisors.
  • Experience in a union manufacturing environment preferred.
  • Strong knowledge of production operations, safety, quality, staffing, and performance management.
  • Experience with Lean manufacturing, WCM, or visual shop-floor management.
  • Ability to analyze production data, identify problems, and take timely corrective action.
  • Strong communication, coaching, conflict-resolution, and decision-making skills.
  • Ability to interpret production schedules, product specifications, quality requirements, and performance reports.
  • Proficiency with Microsoft Word and Excel; experience with SAP, ADP, or similar systems is preferred.
  • Ability to work a four-on, four-off, 12-hour day-shift schedule and provide reasonable off-shift support when required.
Leadership Expectations

The Senior Production Supervisor must demonstrate:

  • Strong safety leadership
  • Accountability and follow-through
  • Fair and consistent decision-making
  • Willingness to address performance issues directly
  • Ability to coach and develop supervisors
  • Effective communication across shifts and departments
  • Sound judgment and appropriate escalation
  • Ability to lead former peers professionally
  • Commitment to continuous improvement
  • Ability to balance daily production needs with long-term operational improvement
Reporting Structure

Reports to: Production Manager

Direct reports: Assigned Production Supervisors on the paired day and night shift rotation

The Senior Production Supervisor remains actively involved in production operations while carrying expanded responsibility for supervisor leadership, cross-shift coordination, and sustained operational performance.

What We Offer

  • A commitment that Safety is #1

  • Competitive benefits, pay, and retirement plan options!

  • Career growth, stability, and flexible work arrangements.

Responsible Manufacturing – Protecting Our Planet for the Future

  • We utilize renewable energy and a closed loop recycled water process.

  • We are committed to reducing greenhouse emissions and water consumption.

  • We are the only flooring company recognized by the Asthma and Allergy foundation.

Who we are:

With a history of more than 140 years, Tarkett is a worldwide leader in innovative and sustainable flooring and sport surface solutions, generating turnover of €3.3 billion in 2025. The Group has close to 12,000 employees, 25 R&D centers, 8 recycling centers and 33 production sites. Tarkett creates and manufactures solutions for hospitals, schools, housing, hotels, offices, stores and sports fields, serving customers in over 100 countries. To build “The Way to Better Floors,” the Group is committed to circular economy and sustainability, in line with its Tarkett HumanConscious Design® approach.

www.tarkett-group.com

Tarkett is an equal opportunity employer. We value diversity in backgrounds and in experiences and promote an inclusive workplace where all employees can perform at their best.

Skills Required

  • High school diploma or equivalent
  • Bachelor's degree
  • 3-5 years of manufacturing supervisory or leadership experience
  • Demonstrated ability to lead employees and develop other supervisors
  • Experience in a union manufacturing environment
  • Strong knowledge of production operations, safety, quality, staffing, and performance management
  • Experience with Lean manufacturing, WCM, or visual shop-floor management
  • Ability to analyze production data, identify problems, and take timely corrective action
  • Strong communication, coaching, conflict-resolution, and decision-making skills
  • Ability to interpret production schedules, product specifications, quality requirements, and performance reports
  • Proficiency with Microsoft Word and Excel
  • Experience with SAP, ADP, or similar systems
  • Ability to work a four-on, four-off, 12-hour day-shift schedule and provide off-shift support when required
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The Company
HQ: Paris
5,826 Employees

What We Do

With a history of more than 140 years, Tarkett is a worldwide leader in innovative and sustainable flooring and sports surface solutions, generating net sales of € 3.4 billion in 2022. The Group employs 12,000 employees and has 25 R&D centers, 8 recycling centers and 34 production sites. Tarkett creates and manufactures solutions for hospitals, schools, housing, hotels, offices, stores and sports fields, serving customers in over 100 countries. To build “The Way to Better Floors,” the Group is committed to circular economy and sustainability, in line with its Tarkett Human‐Conscious Design® approach. Tarkett is listed on the Euronext regulated market (compartment B, ISIN: FR0004188670, ticker: TKTT) www.tarkett‐group.com

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