Senior Production Supervisor - Quality

Posted 5 Days Ago
Be an Early Applicant
Brook Park, OH, USA
In-Office
99K-166K Annually
Senior level
Automotive
The Role
Lead incoming quality and PPAP teams across shifts to manage supplier concerns, containment actions, chargebacks, and PPAP trials. Coordinate contamination-reduction investigations, maintain related tracking and crib inventories, and communicate quality issues to production and suppliers. Supervise unionized hourly workforce, enforce safety and CBA, and drive continuous improvement using problem-solving methodologies (8D, 5-why, Six Sigma).
Summary Generated by Built In

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

Responsibilities

What you'll do...

Lead the Incoming Quality team members across all shifts, both salary and hourly, to drive Supplier Quality Concerns, ensure Chargebacks are submitted, and Containment actions are put in place to cut quality concerns off and protect our customers and production areas.

Lead the Pre-Production Approval Process (PPAP) hourly team members across all shifts, to ensure trial runs are conducted and work with MP&L department on approval process.  Support the plants Contamination Reduction Strategic plan.

Represent Quality department, working with the Production Areas, STA, and Suppliers on a daily basis.

Incoming Quality 

  • Track Supplier Concerns and GSAR QR's to closure, including 8D completion 
  • Meet with Suppliers to ensure proper closure for quality concerns.    
  • Work with Production areas and review supplier parts on red tables, ensuring IQ team is informed of latest issues 
  • Develop a process to review supplier components that are at high risk for quality defects that result in both FTT and Customer Concerns (VO Repairs/Pull/Warranty Claims).  
  • Coordinate with team on form 1 chargebacks, ensuring costs associated with off-standards, sorting, etc are properly captured 
  • Ensure components placed on reject are dispositioned in timely manner, before 30 day window 
  • Work with MP&L Material Handling to ensure rejected components are correctly handled and contained.    
  • Manage Containment crib and CMMS open rejects 
  • Lead communication of Quality Concerns to plant floor level, ZCC boards, utilizing heat maps.

PPAP 

  • Ensure PPAP Functional trials of supplied parts are conducted in timely manner. 
  • Communicate with MP&L/Change Control about upcoming product / process changes and cascade to the affected work teams to ensure alignment and support weekly Change Control Meeting 
  • Maintain PPAP Crib inventory, and facilitate with MP&L department to get approved parts moved 
  • Ensure dock audits are coordinated for new product launch engines and issue PSW to Vehicle Operations as necessary 

Contamination Reduction Strategic Plan 

  • Support the plant's Internal Audits related to Contamination Investigations 
  • Participate in review of Contamination test results at CEP and externally 
  • Participate in review of contamination from in-process failures (OCLT, CCLT, other leak tests) 
  • Maintain and update Contamination Tracking deck/library 
  • Facilitate communication across departments within the plant to address contamination and resolution of issues. 
  • Work with plant personnel and/or suppliers to ensure timely response to identified contamination concerns 
  • Support internal lab with reviews of borescope findings and contamination reviews 

Qualifications

You'll have...

  • High School Diploma or GED
  • 3-5 years of supervisory and / or manufacturing experience within Quality.
  • Working knowledge in Microsoft: Excel, Word, PowerPoint, and Outlook
  • Ability to work rotating shifts and hours, including nights and weekends
  • Experience with problem solving skills, G8D, 5-why, Six Sigma
  • Experience with reading prints and Ford Docman system 
  • Ability to maintain a high level of professionalism in difficult and stressful situations 
  • Two-way communicator who actively listens to hourly team members, leaders, business partners and customers
  • Highly committed to continuous improvement, while applying innovative solutions with a customer first mindset
  • Create a culture of safety and apply and implement workplace policies
  • Administer the CBA (collective bargaining agreement) consistently and effectively
  • Values different opinions & is open to ideas & perspectives from others 
  • Capable of assigning work to unionized hourly workforce and holding employees accountable for following processes pertaining to daily work assignments in terms safety, quality, and throughput

Even better, you may have...

  • Bachelors Degree
  • Safety and Quality experience preferred
  • Knowledge of Lean Manufacturing principles
  • Knowledge of constraint management principles
  • Prior experience managing a unionized work force
  • 3D model experience is a plus

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

  • Immediate medical, dental, vision and prescription drug coverage
  • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
  • Vehicle discount program for employees and family members and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service 
  • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day 
  • Paid time off and the option to purchase additional vacation time. 

This position is a salary grade 8 and ranges from $99,100-$166,200. 

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here: https://fordcareers.co/GSR

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660. #LI-Onsite #LI-RC3

Skills Required

  • High School Diploma or GED
  • 3-5 years of supervisory and/or manufacturing experience within Quality
  • Working knowledge in Microsoft Excel, Word, PowerPoint, and Outlook
  • Ability to work rotating shifts and hours, including nights and weekends
  • Experience with problem solving skills, 8D, 5-why, Six Sigma
  • Experience with reading prints and Ford Docman system
  • Ability to maintain a high level of professionalism in difficult and stressful situations
  • Two-way communicator who actively listens to hourly team members, leaders, business partners and customers
  • Highly committed to continuous improvement and applying innovative solutions with a customer-first mindset
  • Create a culture of safety and apply and implement workplace policies
  • Administer the collective bargaining agreement (CBA) consistently and effectively
  • Values different opinions and is open to ideas and perspectives from others
  • Capable of assigning work to a unionized hourly workforce and holding employees accountable for safety, quality, and throughput
  • Bachelors Degree
  • Safety and Quality experience
  • Knowledge of Lean Manufacturing principles
  • Knowledge of constraint management principles
  • Prior experience managing a unionized work force
  • 3D model experience

Ford Motor Company Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ford Motor Company and has not been reviewed or approved by Ford Motor Company.

  • Healthcare Strength Medical, dental, and vision coverage start on day one with options that include zero-premium plans, free mental health support, and wellness resources. For represented hourly employees, health plans are described as low-cost with strong coverage value.
  • Retirement Support A 401(k) with company match and additional company contributions is available from day one, alongside life and disability coverage. Pension eligibility in certain situations and financial-planning support reinforce long‑term security.
  • Parental & Family Support Paid parental leave, fertility, surrogacy, and adoption benefits, plus a ramp‑up program for returning parents, reflect a family‑focused package. Flexible Family Care days and generous time‑off options help address short‑term caregiving and personal needs.

Ford Motor Company Insights

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The Company
HQ: Dearborn, MI
175,633 Employees
Year Founded: 1903

What We Do

Ford is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet. We are here to provide the means for every person to move and pursue their dreams, serving as a bridge between personal freedom and the future of mobility. In that pursuit, our 186,000 employees around the world help to set the pace of innovation every day.

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