RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it. Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.
We’re searching for a Skopje-based Senior Production Engineer to join our Production Engineering team, so that we can build and maintain highly reliable, scalable infrastructure that supports continuous, secure software delivery. The Senior Engineer will leverage deep expertise in cloud infrastructure, automation, and reliability engineering to ensure high-performing production systems and drive operational excellence across the platform.
How You’ll Spend Your Time- Design and maintain cloud infrastructure (AWS, Kubernetes) to support scalable, secure, and highly available production environments
- Troubleshoot complex distributed systems and production incidents in order to improve system reliability and reduce downtime
- Build and optimize CI/CD pipelines and infrastructure-as-code solutions to enable consistent, automated deployments
- Implement observability practices (monitoring, logging, tracing) to proactively detect issues and improve system visibility
- Collaborate with engineering, security, and product teams to enhance platform reliability, performance, and compliance
- 6–9 years of experience in Production Engineering, SRE, or DevOps roles within cloud-based environments
- Proven success in maintaining and improving reliability of distributed systems, including incident response and performance optimization
- In-depth knowledge of AWS, Kubernetes (EKS), Terraform, CI/CD tooling, and event-driven architectures (e.g., Kafka)
- Ability to work from our Skopje office in a hybrid setup
- Sincere interest in building reliable infrastructure that supports critical healthcare systems in regulated environments
- A knack for working collaboratively across cross-functional teams while independently solving complex operational challenges
By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support, and Loyalty Awards for long-service employees.
RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by law.
As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to [email protected].
Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.
Skills Required
- 6-9 years of experience in Production Engineering, SRE, or DevOps roles within cloud-based environments
- Experience maintaining and improving distributed-system reliability, including incident response and performance optimization
- In-depth knowledge of AWS
- In-depth knowledge of Kubernetes and Amazon EKS
- In-depth knowledge of Terraform
- In-depth knowledge of CI/CD tooling
- Knowledge of event-driven architectures such as Kafka
- Ability to work from the Skopje office in a hybrid setup
- Collaborative cross-functional working ability and independent problem-solving skills
RLDatix Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RLDatix and has not been reviewed or approved by RLDatix.
-
Affordable Benefits — Health coverage is often described as affordable, with HSA/FSA options and efforts to offset plan changes. Feedback suggests core medical, dental, and vision offerings deliver solid value.
-
Leave & Time Off Breadth — Generous PTO and paid holidays are consistently highlighted, supporting work-life balance. Feedback suggests time-off policies are a clear strength alongside hybrid/remote flexibility.
-
Retirement Support — A 401(k) with company matching is recognized as a meaningful component of total rewards. Feedback suggests retirement benefits are straightforward and dependable.
RLDatix Insights
What We Do
At RLDatix, we believe that what flows through our software is more than bits and bytes — it’s human lives. This is our mantra, our mindset, our passion and our purpose. We deliver comprehensive healthcare software solutions designed to raise the standard of care for patients, providers and healthcare organizations around the world. What sets us apart: 🌎 Global reach, local impact — We serve over 10,000 organizations across 30+ countries. 💙 Culture of purpose — Our team is united by the conviction that healthcare work is a privilege. 🤝 Partnership mindset — We see ourselves as more than a vendor; we strive to be a trusted ally in improving patient safety and care. 💡 Innovation-driven — We continuously evolve our platform to help our customers stay ahead in compliance, safety, outcomes and efficiency. Join us as we continue to empower healthcare systems to do more — for their patients, staff and communities.
