Job Description
Supports and enhances products on larger, more complex or multiple products for enterprise resource planning, budgeting, data warehousing, and financial reporting. Collaborates with Finance and vendors to ensure products and solutions are properly supported. Provides support to ensure all products are functioning optimally, data integrity is intact and financial reports are in alignment with are produced timely and accurately. Participates in implementing or enhancing products and solutions following the hybrid product/project development and implementation lifecycle.
Highly Preferred:
- Epic Hospital Billing certification or adjacent module certifications
Job Responsibility
- Supports various financial systems within the portfolio, following the support model, while providing excellent customer service to all customers and end users.
- Analyzes and troubleshoots production problems; escalates issues and executes solutions.
- Works as a project / product lead on larger, more complex projects and/or on multiple projects and solutions.
- Collaborates with multiple product teams and solution teams, IT and Business Product Managers, IT Business
- Solutions Leads, and other key stakeholders.
- Implements or enhances systems, following the software and solution delivery lifecycle and hybrid project management methods.
- Maintains direct responsibility for successful outcome of assigned project(s) and solutions; interacts with end users to assist in collecting, documenting, and analyzing business requirements; communicates clearly and timely with customers and end users.
- Creates clear, technical designs, and specifications; develops solutions and communicates requirements to external developers.
- Develops, coordinates, and executes detailed test plans.
- Trains end users and documents processes for knowledge transfer.
- Identifies and documents solution related risks and issues; providing guidance and documentation, including scope of work, objectives, timelines, and quality of deliverables.
- Follows policies to ensure business requirements are appropriately translated and communicates risks to stakeholders.
- Keeps current with new functionality or technical offerings related to financial systems as well as with accounting concepts pertinent to healthcare finance.
- Recommends and implements improvements to end user processes as they relate to financial systems.
- Operates under limited guidance and work assignments involve moderately complex to complex issues where the analysis of situations or data requires in-depth evaluation of variable factors.
- Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
Job Qualification
- Bachelor's Degree required, or equivalent combination of education and related experience.
- Master's degree in Computer Science, Business, or Engineering, preferred.
- 3-5 years of relevant experience, required.
- Excellent strategic thinking, project management, and time management skills, preferred.
- Strong organization, communication, and collaboration skills, preferred.
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
What We Do
Northwell Health is New York’s largest private employer and health care provider, with 23 hospitals and nearly 800 outpatient facilities. We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 74,000+ employees – 18,500+ nurses and 14,200+ credentialed physicians, including about 4,500 employed doctors and nearly 3,300 members of Northwell Health Physician Partners – are working to change health care for the better. We’re making breakthroughs in medicine at the Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Graduate Nursing and Physician Assistant Studies. For information on our more than 100 medical specialties, visit Northwell.edu. Interested in a career at Northwell Health?
