Senior Product Quality Manager

Posted 2 Days Ago
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San Francisco, CA, USA
In-Office
173K-203K Annually
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Marketing Tech • Software • Biotech • Design
The Role
Leads product quality for wearable device NPI, ramp, and mass production. Partners with design, engineering, operations, and contract manufacturers to develop quality systems, control plans, measurement methods, process qualifications, and manufacturing controls. Analyzes build failures, yield, tolerance stackups, and quality risks; defines cosmetic and functional standards; validates manufacturing processes; and drives scalable improvements across the supply chain. Requires extensive consumer product quality experience, international travel, and expertise in mechanical process development and manufacturing quality tools.
Summary Generated by Built In

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. 

We are seeking a Senior Product Quality Manager to join our Supply Chain team in San Francisco, California. This role sits at the intersection of Oura Manufacturing, R&D, and Supply Chain, partnering closely with design, process engineering, operations, and contract manufacturers (CMs) to drive the successful development and ramp of New Product Introduction (NPI) programs.

You will champion product quality and the user experience by ensuring every ring meets Oura’s rigorous standards for health accuracy, reliability, and jewelry-like craftsmanship. You will establish and improve quality systems at CMs, ensuring robust data collection and analysis to support critical program decisions and long-term supply chain improvements.

From concept through high-volume production, you will develop and implement measurement methods, control plans, and quality processes that ensure components and assemblies are manufacturable, scalable, and consistently meet product requirements. You will serve as a key liaison between Oura and our manufacturing partners, fostering a strong culture of quality across the supply chain.

Working closely with Operations and Program Management, you will plan and execute NPI builds while continuously influencing both product and process development. Success in this role requires a strong understanding of manufacturing processes, Design for Manufacturing (DFM), and the ability to translate quality requirements into scalable manufacturing solutions.

This is a US Hybrid role based in the San Francisco Bay Area, with an in-office requirement of three days per week, and will require significant travel to Finland and Asia.

What You Will Do:
  • Support New Product Introduction (NPI) through FATP development builds, ramp-up, and product launch / mass production
  • Serve as the bridge between Design, Engineering, and Operations, translating complex technical risks into actionable business decisions to drive Oura’s quality initiatives
  • Analyze build failure data to identify design and process marginalities, ensuring that yield loss is understood from a quality risk perspective, not just a volume perspective
  • Lead build readiness reviews, focusing on quality deliverables such as equipment readiness, process qualification, and post-build quality data analysis to understand system level interactions and assembly tolerance stackups that drive design and process improvements
  • Establish and enforce the standard for “premium” quality by defining cosmetic specifications, managing golden/limit samples, and aligning design, engineering, and factory teams on subjective criteria (fit, finish, and feel) early in the NPI process.
  • Identify and effectively communicate design and process risks, using data-driven approaches to facilitate discussions and improvements across Oura teams and suppliers
  • Analyze and evaluate data to establish appropriate sub-assembly / system level spec limits including cosmetic, dimensional, functional/reliability as well as establish process controls limits
  • Validate that CM processes produce units that meet cosmetic, reliability, and functional design intent.
  • You are a technical leader who refuses to compromise on the user experience. You understand that “shippable” isn't just about passing a functional test, but about meeting the high aesthetic and reliability standards our customers expect.
What you'll bring
  • 7+ years of experience working in a Product Quality, Supplier Manufacturing, Manufacturing Quality Engineer, or Process Engineer role. Ideally seeking someone with strong mechanical process development and design understanding
  • Experience in System Integration environments (FATP), bringing together mechanical enclosures and electronics into a final finished product.
  • Experience with quality engineering in high volume hand held / wearable and/or consumer products manufacturing with high cosmetic standards
  • Experience qualifying and auditing manufacturing processes including PSA/HAF attach, epoxy dispense/molding/curing, and solder/hotbar/laser weld
  • Experience developing robust IQC / IPQC / OQC controls, including AOI & cosmetics, sampling plans, qualification criteria, SOP/MSOP, CQA, OBA, and dimensional control
  • Understanding of quality principles and tools such as GRR, CRR, SPC, FA/CA, FMEA, and DOEs.
  • Understanding of manufacturing/design principles and tools such as DFM, GD&T, and Six Sigma methodologies for variability reduction
  • A self-driven mindset, and are an eager problem solver who thrives in demanding quick-paced environments
  • High organizational skills with the ability to clearly and succinctly communicate complex concepts through presentations and written communication, such as slide decks and email
  • Ability to set up systems to capture reliable and meaningful data to help drive critical process improvements and enhance product/component design
  • Willingness and eagerness to travel internationally up to 50%
Benefits

At Ōura, we care about you and your well-being. Everyone here at Ōura has a ring of their own and we are continually looking to improve employee health.

What we offer:

  • Competitive salary and equity packages
  • Health, dental, vision insurance, and mental health resources
  • An Ōura Ring of your own plus employee discounts for friends & family
  • 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
  • Paid sick leave and parental leave

Ōura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.

San Francisco Bay Area Range: $172,550 - $ 203,000

A recruiter can determine your Region based on your US location.

We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Nebraska (NE), South Dakota (SD), West Virginia (WV), and Wisconsin (WI).

Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.

We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Disclaimer: Beware of fake job offers!
We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note:

  • Our jobs are listed only on the ŌURA Careers page and trusted job boards.
  • We will never ask for personal information like ID or payment for equipment upfront.
  • Official offers are sent through Docusign after a verbal offer, not via text or email.

Stay cautious and protect your personal details.

To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

Skills Required

  • 7+ years of experience in Product Quality, Supplier Manufacturing, Manufacturing Quality Engineering, or Process Engineering
  • Strong mechanical process development and design understanding
  • Experience in system integration environments involving final assembly of mechanical enclosures and electronics
  • Experience with quality engineering for high-volume handheld, wearable, or consumer products manufacturing with high cosmetic standards
  • Experience qualifying and auditing processes including PSA/HAF attach, epoxy dispense, molding, curing, soldering, hotbar welding, or laser welding
  • Experience developing IQC, IPQC, and OQC controls, including AOI, cosmetic inspection, sampling plans, qualification criteria, SOP/MSOP, CQA, OBA, and dimensional control
  • Understanding of quality principles and tools including GRR, CRR, SPC, failure analysis/corrective action, FMEA, and DOE
  • Understanding of manufacturing and design principles including DFM, GD&T, and Six Sigma methodologies
  • Strong problem-solving abilities and self-driven approach in demanding, fast-paced environments
  • High organizational skills and ability to communicate complex concepts through presentations and written communication
  • Ability to establish systems for capturing reliable, meaningful data to drive process improvements and product/component design
  • Willingness and ability to travel internationally up to 50%

Ōura Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ōura and has not been reviewed or approved by Ōura.

  • Fair & Transparent Compensation Compensation is considered competitive for a midsize, high‑growth company, supported by posted role‑ and location‑based pay bands that signal structured ranges. A public equal‑pay pledge reinforces attention to fairness.
  • Equity Value & Accessibility Equity is a meaningful part of total compensation at a growing company, contributing to perceived upside over time. This ownership component complements base pay in the total rewards mix.
  • Leave & Time Off Breadth The package includes substantial PTO, paid holidays, and dedicated wellness days that together exceed a basic time‑off offering. This breadth of time away supports recovery and balance.

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The Company
HQ: Oulu
850 Employees
Year Founded: 2013

What We Do

Oura is an award-winning and fast-growing startup that helps people track all stages of sleep and activity using the Oura Ring and connected app. By providing daily feedback and practical steps to inspire healthy lifestyles, we've helped hundreds of thousands of people improve their sleep, understand their bodies, and transform their health. We’re on a mission to empower every person to own their inner potential, and we’re seeking talented individuals to join us on our journey. JOIN THE OURA TEAM Oura is full of skilled experts and we’re known to share a good laugh every now and then. We always strive to learn more and dig deeper into our research and analytics, to stay engaged and creative in everything we do. We respect our partners, privacy and the scientific method. We are a multi-disciplinary team of over 100 experts in hardware engineering, software development, machine learning, bioscience, sleep, industrial and UX design, production, marketing and customer experience. Oura Health Ltd.’s HQ and major manufacturing facilities are located in Oulu, Finland. Other locations include Helsinki and San Francisco.

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