This squad is for responsible for supplier registration, onboarding, and lifecycle management through the Makro Supplier Portal (MSP). The Senior Product Owner will take over a live product and drive the next phase of supplier self-service improvement.
Key responsibilities- Own the product roadmap for supplier onboarding and lifecycle management on MSP
- Improve supplier registration, verification, and portal activation workflows
- Reduce onboarding cycle time and increase the supplier self-service rate
- Manage supplier profile and data management features — updates, deactivation, role access
- Partner with supplier-facing commercial teams to understand pain points and prioritize improvements
- Write PRDs, manage backlog, and lead sprint delivery in close collaboration with the tech team
Requirements
- 4–7 years of product management experience with a background in B2B platforms, supplier portals, or operations-facing products
- Strong track record of improving workflows and driving user adoption on an existing product
- Ability to manage multiple stakeholders — commercial, tech, finance, and supplier-facing teams
- Detail-oriented with strong process thinking
- Fluency in English; Thai is an advantage
- Experience in retail, wholesale, or FMCG supplier management
- Prior experience with Makro Supplier Portal (MSP) or similar supplier-facing platforms
- Familiarity with ERP-integrated supplier workflows (Oracle, SAP)
Benefits
Skills Required
- 4-7 years of product management experience
- Background in B2B platforms, supplier portals, or operations-facing products
- Track record of improving workflows and driving user adoption on an existing product
- Ability to manage commercial, technology, finance, and supplier-facing stakeholders
- Strong attention to detail and process thinking
- Fluency in English
- Thai language proficiency
- Experience in retail, wholesale, or FMCG supplier management
- Experience with Makro Supplier Portal or similar supplier-facing platforms
- Familiarity with ERP-integrated supplier workflows, including Oracle or SAP
What We Do
Makro PRO is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers. Makro PRO brings together the best talent across multi-nationals to transform the B2B marketplace ecosystem. We welcome bold, energetic, and thoughtful people who share our belief in collaboration, diversity, excellence, and putting customers at the heart of our work.
