Jobs at Makro PRO

Lead strategic and cross-functional projects across MakroPRO, tracking milestones, risks, dependencies, and business performance. Analyze digital commerce, customer, sales, assortment, and operational opportunities while coordinating commercial, marketing, supply chain, operations, and technology stakeholders. Prepare executive presentations, dashboards, business reviews, recommendations, and management reports using data-driven insights.

Lead user-centered design across web, mobile, and desktop: conduct research, define personas and journeys, create wireframes, prototypes and high-fidelity screens, run usability testing, collaborate with agile teams, and track UX metrics to improve product experiences.

Leads trade marketing strategy, annual campaign planning, budget allocation, and omnichannel execution across online and offline channels. Owns campaign performance, ROI, customer insights, dashboards, and test-and-learn optimization. Manages team leads and managers, develops marketing capabilities, coordinates agencies and commercial partners, and aligns Commercial, Store Operations, B2B, Loyalty, and Marketing stakeholders around shared trade plans and results.

Design user experiences and interfaces for warehouse and fulfillment systems across web and handheld PDA platforms. Create workflows, wireframes, prototypes, high-fidelity designs, dashboards, personas, and design systems. Conduct user research and usability testing, translate operational processes into intuitive experiences, and collaborate with Product Owners, Business Analysts, and Engineers to deliver technically feasible solutions.

Provides L1/L2 production application support, including monitoring, incident triage, troubleshooting, integration support, SQL-based investigation, data validation, escalation, documentation, and SLA adherence. Coordinates with L3, development, and internal or external teams to resolve issues. The role may involve on-call support and shift work.

Own the Oracle Fusion Finance product roadmap, backlog, functional design, requirements, testing, releases, and production support. Partner with Finance, Technology, Risk and Compliance, vendors, and integration teams to improve financial processes, controls, reporting, and system reliability. Lead work across GL, AP, AR, Fixed Assets, Procurement, Cash Management, and related modules while managing dependencies, UAT, issue resolution, stakeholder alignment, and continuous improvement.

Leads product strategy and roadmap from inception through production for a B2B digital marketplace. Translates customer and market needs into requirements, user stories, acceptance criteria, and prioritized backlogs. Owns product KPIs, release planning, stakeholder alignment, usability research, and customer feedback. Manages cross-functional teams, strategic partnerships, staff development, and collaboration with technology, design, business, and data professionals to deliver valuable digital products.

Leads end-to-end livestream commerce and content operations, including campaign planning, production, event execution, vendor and stakeholder coordination, host and influencer management, budgeting, scheduling, and performance analysis. Develops content calendars and creative concepts aligned with brand and commercial goals, monitors viewership, engagement, GMV, and conversion metrics, and presents recommendations to improve future sessions and support product launches.

Leads Oracle Fusion Cloud ERP functional design, configuration, integrations, testing, deployment, and post-go-live support across finance, procurement, and retail systems. Owns requirements, transaction mapping, accounting flows, reconciliation controls, data migration, cutover, defect resolution, and stakeholder coordination. Partners with technical teams and vendors to investigate interface issues and improve enterprise application operations.

Leads business analytics for retail and strategic initiatives, identifying opportunities, performance gaps, and root causes through data. Develops analytical models, datasets, dashboards, and SQL automation; translates findings into execution plans, KPIs, business cases, and measurable improvements. Partners with merchandising, operations, supply chain, digital, finance, project managers, and senior stakeholders. Coaches colleagues on data interpretation and supports transformation initiatives through benefits tracking, pilot evaluation, and post-implementation analysis.

Own the roadmap and lifecycle for pricing, promotion, and supplier funding digitization across buyer and supplier platforms. Drive adoption of live features, improve workflows, manage pricing strategies, define product requirements, prioritize backlogs, and coordinate sprint delivery, UAT, and releases. Collaborate with commercial stakeholders, buyers, category managers, technology teams, suppliers, and AI/ML pricing teams to improve digital usage and reduce manual processes.

The Product Owner will oversee the development and enhancement of internal digital products, manage stakeholder engagement, and ensure alignment with business goals.

Oversee multiple concurrent projects, translate executive priorities into actionable plans, structure business problems, analyze data, coordinate stakeholders, improve processes, manage meetings, and develop executive presentations and dashboards. Handle urgent, ad hoc initiatives and ensure project milestones, follow-through, and communication remain on track across business units.

Build and deploy AI-enabled applications, dashboards, automations, workflows, APIs, and integrations. Gather requirements, design solutions, develop and test software, manage UAT and go-live, train users, and improve implementations. Own project plans, risks, stakeholder communications, adoption metrics, and business benefits while supporting technology strategy initiatives and executive reporting.

The Strategy and PMO Manager will support Top Management in managing strategic projects, prepare reports, and ensure timely execution of initiatives.

Manage information security governance, risk, compliance, policies, audits, supplier assurance, and technology risk assessments. The role maps regulatory and industry requirements to security controls, manages risk acceptance and remediation, coordinates audits, monitors security KPIs and KRIs, and oversees third-party security assessments. It also requires enterprise Identity and Access Management experience and knowledge of ISO 27001, PCI DSS, NIST CSF, and PDPA/PDPL.

Own the POS, back office, and electronic payment product roadmap across Thailand and lead the Philippines implementation. Serve as the domain subject matter expert, define and prioritize enhancements, write PRDs, manage the backlog, govern vendors, align requirements, and coordinate stakeholders across operations, finance, IT, and multiple countries.

Leads multiple engineering squads, mentors technical leaders, shapes technology and product roadmaps, and guides architecture for scalable web and mobile applications. Drives engineering practices, troubleshooting, performance, security, deployment scalability, and adoption of front-end technologies. Collaborates with product, design, business, and infrastructure stakeholders while remaining hands-on with performant software development.

Develop backend integrations and REST APIs using Node.js, JavaScript, and TypeScript. Collaborate with integration and solution architects, analyze existing integrations, plan refactoring, and implement an abstraction layer allowing source and destination systems to be replaced through connectors. Work within Scrum teams and deploy APIs in containers.

Leads end-to-end livestream commerce and content operations, including campaign planning, event production, host and influencer coordination, vendor management, budgeting, scheduling, and performance analysis. Develops content calendars and creative concepts aligned with brand and commercial goals, collaborates with marketing and merchandising teams, manages platform and partner relationships, and uses livestream KPIs to optimize engagement, conversion, and GMV.