At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Job Description:
Senior Product Owner - Governance Technology Enablement (GTE)
Who we are
IT Risk and Compliance (IT RC) is an enterprise function that provides services to reduce IT, regulatory, and compliance risks. The Governance Technology and Enablement team (GTE) supports the IT RC organization with their technology and automation requirements, focused on ServiceNow Integrated Risk Management. GTE has an implementation focus; the product backlog focuses on implementing and configuring the ServiceNow IRM module to meet business needs of TJX while connecting data integrations and extending reporting capabilities.
What You'll Do
The Senior Product Owner on the GTE team is responsible for maintaining the product backlog. Must have ServiceNow platform and Integrated Risk Management (IRM) knowledge that guides, informs, and provides insight on what product enhancements, maintenance, and efficiencies are needed.
Partners with the Product Manager to understand priorities and features; ensures the team’s backlog aligns to the roadmap.
Ensuring that user stories are clear and concise with well-defined acceptance criteria and collaborates with stakeholders and scrum team to ensure stories are in a ready state.
Owns the backlog of user stories including user story creation, refinement, and prioritization.
Attends and actively participates in all team Agile ceremonies.
Stakeholder management; accountable for scope trade-offs and timeline impacts.
Handles Stakeholder management; interacting with 8-10 stakeholders with varied levels of technical knowledge.
Demonstrates working knowledge of the technical environment of ServiceNow,
Responsible for accepting User Stories as meeting acceptance criteria during every sprint.
Performs acceptance testing at story level and feature level.
Writes UAT test scripts.
Assists in release planning and supporting processes.
Embraces Agile principles and applies a Lean Agile mindset.
Ensures team risks and dependencies are identified and managed.
Demonstrates critical thinking skills like analytical, problem solving, open-minded, creativity.
Responsible for following team process and leveraging tools such as Jira, ServiceNow, and Confluence.
This role can be Fully Remote, aligned to EST working hours required, work within a distributed team environment.
Successful candidates will have:
Strong communication and interpersonal skills. You will demonstrate a growth mindset with a focus on stakeholder management and Product knowledge to help the team become more effective at delivering high value features. Must have a strong sense of ownership to proactively identify opportunities for improvement and take initiative to act on them
What You'll Bring - (Required)
5-8+ years of experience as Product Owner
Bachelor’s degree or similar work experience
Demonstrated knowledge and application of Agile principles and frameworks, Scrum or Kanban teams
Working knowledge of the technical environment of ServiceNow Integrated Risk Management
Communication and interpersonal skills; both verbal and written
Demonstrated stakeholder management skills
Ability to support collaborative environment with scrum team and wide stakeholder group
Critical thinking skills like analytical, problem solving, and open-minded curiosity
Experience with product backlog management tools; Jira Cloud preferred
Address:
300 Value WayLocation:
USA Home Office Marlborough MA 300 Value WayThis position has a starting salary range of $94,000.00 to $122,200.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive.Skills Required
- 5-8+ years of experience as Product Owner
- Bachelor's degree or similar work experience
- Demonstrated knowledge and application of Agile principles and frameworks
- Working knowledge of ServiceNow Integrated Risk Management
- Strong communication and interpersonal skills
- Demonstrated stakeholder management skills
- Experience with product backlog management tools, Jira Cloud preferred
The TJX Companies, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The TJX Companies, Inc. and has not been reviewed or approved by The TJX Companies, Inc..
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Healthcare Strength — Coverage spans medical, dental, and vision and extends to comprehensive fertility and transgender-inclusive care, plus telehealth, disease-management resources, and travel for care. Fitness reimbursement and other health resources reinforce the breadth of medical offerings.
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Retirement Support — A 401(k) plan with company match, a company-paid retirement benefit, and an Employee Stock Purchase Plan underpin long-term financial security. The 401(k) is highlighted as a strong component of the package.
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Leave & Time Off Breadth — Paid parental leave, bereavement (including pregnancy loss), sick time, and multi-week vacation entitlements for full- and part-time associates indicate wide coverage. Access to medical and personal leaves further broadens time-off flexibility.
The TJX Companies, Inc. Insights
What We Do
TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions—collaborating in delighting shoppers with hidden treasures.
