Senior Product Owner, Enterprise CRM (Remote)

We are seeking a highly experienced and dynamic Senior Product Owner with a strong background in Salesforce and Artificial Intelligence (AI) to join our team. The ideal candidate will have a deep understanding of product management, Salesforce platform, related technologies and AI, and will be responsible for driving the vision and execution of our product roadmap.

The Senior Product Owner will report directly to the VP of Enterprise Systems and will work closely with other leaders in the organization to make our CRM product vision a reality.

We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home within the US or from our HQ office in Bethesda, MD.

Primary Duties:

 - Act as the primary point of contact for all Salesforce and CRM related product matters.

- Understand customer needs and gather product requirements, while prioritizing features to align with the business goals.

Additional Duties:

Aptitude for consolidating and prioritizing Enterprise System enhancement requests from multiple stakeholders across multiple lines of business into a single intake pipeline per Scrum team:

• Define and execute the product strategy and roadmap in alignment with the company's strategic goals.
• Key decision maker and ability to make tradeoff compromises for the greatest overall benefit of the Enterprise
• Experience with business case analysis and leveraging ROI as a key factor in the prioritization process

Collaborate with cross-functional teams including engineering, design, and data science to deliver high-quality products:

• Ability to translate complex business process steps into technical requirements
• Ability to translate technically complex concepts into business terminology

Lead the planning product release plans and set the expectation for delivery of new functionalities:

• Develop and maintain a deep understanding of the market trends, competition, and user requirements in the Salesforce and CRM domain
• Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals.

Minimum Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field. Master’s degree or MBA is a plus.
• Minimum of 10 years of experience in product management, with a focus on software products and technologies.
• Minimum of 5 years of experience with Salesforce platform and related CRM technologies including AI.
• Strong understanding of Agile methodologies, technical understanding of products, and up-to-date on industry standards and best practices.
• Proven ability to define a set of requirements that pinpoint business challenges and identify technical and business changes required to address them.
• Excellent communication, leadership, and problem-solving skills.
• Ability to work collaboratively with cross-functional teams.

Preferred knowledge, skills and/or abilities:

• Salesforce and AI-related certifications are a plus
• Agile related certifications is a plus.

Who We Are:

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of payers, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives, and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.

What Does This Mean for You?

At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.

In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:

Flexible work schedules and the ability to work remotely are available for many roles

Health, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days & 11 paid holidays

12 weeks paid Parental Leave for all new parents

6 weeks paid sabbatical after 6 years of service

Educational Assistant Program & Clinical Employee Reimbursement Program

401(K) with up to 4% match

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And much more!

At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.