Who are we?
A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.
We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world?
Learn more about our unique culture and history.
Job Opportunity:
Berkshire Hathaway Specialty Insurance (BHSI) is seeking a Senior Product Owner to join the Claims Technology team in Boston for the implementation and evolution of a modern Claims Management platform. In this role, you will partner with Claims and Technology leaders to define product priorities, translate business needs into actionable requirements, and deliver solutions that improve operational efficiency and user experience. You will lead key activities across the product lifecycle, including requirements gathering, testing, deployment, and adoption, ensuring measurable business value. The ideal candidate brings deep Property & Casualty insurance expertise, strong product ownership and business analysis experience, and a proven track record supporting large-scale claims digital transformation initiatives in a fast-paced, collaborative environment.
Duties and Responsibilities:
- Lead product ownership for the Claims Management System implementation, defining product vision, roadmap, and priorities aligned with business objectives.
- Partner with Claims, Operations, and Technology stakeholders to gather requirements and translate business needs into initiatives, epics, user stories, and acceptance criteria.
- Analyze business processes, workflows, integrations, and data flows to identify improvement opportunities and design future-state capabilities.
- Own and prioritize the product backlog, working closely with Agile delivery teams to ensure successful planning, development, testing, and deployment of solutions.
- Evaluate solution options, manage trade-offs, and validate delivered capabilities to ensure quality, business readiness, and stakeholder adoption.
- Build strong cross-functional relationships, communicate progress and risks to leadership, and drive measurable business outcomes through continuous improvement.
Qualifications, Skills, and Experience:
- 7-10 years of professional experience, including significant experience as a Product Owner, Product Manager, Lead Business Analyst, or similar role in Property & Casualty insurance industry experience.
- Deep knowledge of the end-to-end claim lifecycle, including FNOL, investigation, reserving, payments, recoveries, litigation, and claim closure.
- Hands-on experience leading or supporting claims management system implementations, migrations, or modernization initiatives.
- A proven ability to drive complex, cross-functional programs and collaborate effectively across business, technology, and vendor teams.
- Strong analytical and problem-solving skills, with the ability to translate business needs into scalable technology solutions and influence key decisions.
- Experience working in Agile delivery environments, with familiarity using tools such as Jira and Confluence.
- Exceptional communication, stakeholder management, and relationship-building skills, with the ability to navigate ambiguity and manage competing priorities in a dynamic environment.
- Preferred experience with claims platforms such as Guidewire ClaimCenter, Duck Creek Claims, Majesco Claims, or similar solutions, as well as claims digitization, workflow automation, cloud technologies, and legacy modernization programs.
BHSI Offers:
- A competitive package and exciting growth opportunities for career-oriented teammates.
- A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders.
- A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.
- Benefits that support your life and well-being, which include:
- Comprehensive Health, Dental and Vision benefits
- Disability Insurance (both short-term and long-term)
- Life Insurance (for you and your family)
- Accidental Death & Dismemberment Insurance (for you and your family)
- Flexible Spending Accounts
- Health Reimbursement Account
- Employee Assistance Program
- Retirement Savings 401(k) Plan with Company Match
- Generous holiday and Paid Time Off
- Tuition Reimbursement
- Paid Parental Leave
The base salary range for this position in Boston is $120,000 to $180,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates – both their capabilities and character – as demonstrated by our amazing culture.
NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.
Skills Required
- 7-10 years professional experience including Product Owner/Product Manager/Lead Business Analyst roles in Property & Casualty insurance
- Deep knowledge of end-to-end claim lifecycle (FNOL, investigation, reserving, payments, recoveries, litigation, closure)
- Hands-on experience leading or supporting claims management system implementations, migrations, or modernization initiatives
- Proven ability to drive complex, cross-functional programs and collaborate across business, technology, and vendor teams
- Strong analytical and problem-solving skills; translate business needs into scalable technology solutions and influence decisions
- Experience working in Agile delivery environments; familiarity with Jira and Confluence
- Exceptional communication, stakeholder management, and relationship-building skills
- Experience with claims platforms (Guidewire ClaimCenter, Duck Creek, Majesco), claims digitization, workflow automation, cloud technologies, and legacy modernization programs
Berkshire Hathaway Specialty Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Berkshire Hathaway Specialty Insurance and has not been reviewed or approved by Berkshire Hathaway Specialty Insurance.
-
Retirement Support — Retirement support includes a 401(k) plan with matching contributions, which contributes to the overall value of the package. Performance bonuses are also described as part of the broader financial benefits offering.
-
Leave & Time Off Breadth — Time-off provisions are framed as generous, with generous paid time off and company holidays included in the described package. Parental leave and a return-to-work program also add to the overall time-away coverage.
-
Fair & Transparent Compensation — Pay is at times characterized as competitive or decent, and some roles include employer-provided salary ranges that help set expectations. This range disclosure suggests at least partial transparency depending on role and location.
Berkshire Hathaway Specialty Insurance Insights
What We Do
Berkshire Hathaway Specialty Insurance is an organization committed to providing long-term risk solutions and claims care to our customers backed by the financial strength of Berkshire Hathaway. We’re passionate about analyzing risk markets and tailoring insurance solutions that provide businesses with the flexibility they need to pursue opportunities. Accessibility, collaboration, responsibility, and integrity are at the core of how we conduct business. Ease of doing business is a priority, which means our teammates are empowered to collaborate and think creatively to achieve customer satisfaction. Our company culture puts a premium on responsiveness so we can get business done effectively, efficiently, and thoroughly. Come learn more about our products and services, our mission and our culture at www.bhspecialty.com. Follow us on Twitter at http://twitter.com/bhspecialty.
