Product Operations builds supporting infrastructure for a smooth, effective, and data-driven Product Management execution. To:
- Deliver maximum impact to our customers
- Streamline collaboration and communication efforts
- Continuously improve efficiency
About The Role:
Monday is seeking a Senior Product Operations Manager to establish the Product Operations function at the company, supporting a Dev/PM/design organization of over 600 employees by the end of 2024, working closely with Engineering Operations managers:
- A key member of our Product Leadership team
- Reporting to the Head of Product and Engineering Operations, a member of the Builders Operations team.
- The ideal candidate should have experience in Product Operations, demonstrate an ability to work collaboratively, and possess strong communication skills.
- Build the Product Operations function, create and enable processes to oversee the end-to-end lifecycle of our product, from ideation through delivery
- Programmatically manage customer feedback from multiple channels in collaboration with the CRO teams and close the feedback loop with CRO/Customers
- Collect, analyze, and communicate qualitative and quantitative data from within and outside the product team, bringing metrics to the front of what we do as a business to help make decisions, enhance Product outputs, and improve efficiency
- Integrate & analyze Data into Insights for the Product & leadership Team
- Traceability between business objectives and roadmap prioritization
- Manage product management tech stack, define and record best practices for consistent and effective use.
- Programmatically manage the Communication of the strategic direction, roadmap, priorities, and releases to relevant parties inside the company
- Build healthy interfaces between Product, Engineering, and Go-to-Market, and improve cross-functional alignment
- Maintain templates, guidelines, and resources so the product team can operate efficiently.
Social Title:
Product Operations Manager
Social Description:
monday.com are looking for an experienced Product Operations Manager to join our growing Engineering & Product Operations team.
:
- At least 5 years of experience in product operations, product management, or similar roles.
- Strong communication skills and the ability to work collaboratively.
- Demonstrated experience in improving operational efficiency and effectiveness.
- Experience managing product management tech stack and documenting best practices.
- Proven ability to collect and communicate qualitative and quantitative data.
- Strong problem-solving and analytical skills.
- Measures of Success: Improved operational efficiency and effectiveness, as evidenced by metrics such as cycle time, throughput, and defect rate.
- Reduced time to market features, as evidenced by faster delivery of high-quality features that meet customer needs.
- Increased active users, as evidenced by improvements in user engagement, retention, and satisfaction
What We Do
monday.com is a work operating system that transforms the way teams work together. We’ve created a solution that connects people to workplace processes promoting a culture of transparency & empowerment. We're obsessed with building an excellent product. Our goal is to create a work operating system that people will love to use—one that’s fast, beautiful & responsive.
Why Work With Us
At monday.com we believe in transparency, accountability, and impact. Together, those values have lent themselves to create a strong culture of professional and creative autonomy where every team member is encouraged to share ideas and help bring them to life!
Gallery
![Gallery](https://cdn.builtin.com/cdn-cgi/image/f=auto,fit=crop,w=255,h=145/https://builtin.com/sites/www.builtin.com/files/2022-11/Monday Grand Opening-2431_websize.jpeg)
monday.com Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
monday.com embraces a flexible work environment with our hybrid model!