Senior Product Operations Manager

Posted Yesterday
Be an Early Applicant
London, Greater London, England, GBR
Hybrid
Senior level
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
Leads Product Operations for Wise Platform, improving planning, prioritization, roadmap communication, partner feedback loops, decision-making, and product development metrics. Establishes effective operating rhythms, ways of working, and cross-functional initiatives that help product teams align, move faster, and scale partner-facing capabilities while reducing unnecessary complexity.
Summary Generated by Built In
Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

Product Operations is a small team of specialists at Wise. Our focus is the machine - the people, processes and practices - that builds our product. We work with autonomous product teams to help them move faster, stay aligned and build the right things for customers and partners.

Wise Platform is Wise’s infrastructure business. We work with banks, fintechs and global companies such as Monzo, Morgan Stanley and Google to embed Wise’s international money movement capabilities into the products their customers already use. That means Wise Platform teams solve both deep product infrastructure problems and practical partner problems: how to make cross-border money movement faster, simpler, more reliable and easier to scale through others.

You will act as the key Product Operations partner for Wise Platform. It is a complex, fast-growing area that brings together product, engineering, commercial, operations, compliance and partner-facing teams, so partners can build on Wise at scale.

In this brand new role and as the main point of contact for Wise Platform, you’ll be responsible for identifying and delivering ways to make Wise Platform product teams more effective. You’ll help teams improve how they plan, communicate, prioritise, learn from partners and measure progress. You’ll work closely with Wise Platform leadership and teams, while also connecting with other functions across Wise.

What this will involve:

  • Helping Wise Platform teams improve planning, prioritisation and follow-through, so product development is focused on the most important partner and customer problems.

  • Improving how roadmaps, priorities and launches are communicated across product teams, partner-facing teams and the wider Wise organisation.

  • Creating better feedback loops between partners, commercial teams and product teams, so partner needs are understood, prioritised and acted on.

  • Supporting clearer decision-making on which products and capabilities we should scale, where we should focus, and where we should avoid adding unnecessary complexity.

  • Establishing useful rhythms, rituals and ways of working that improve alignment without adding unnecessary process.

  • Helping teams use data to understand the speed, quality and impact of product development, and to continuously improve how they work.

  • Leading and supporting cross-functional initiatives where Product Operations can bring clarity, structure and momentum.

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

What the Team is Saying

Wise Compensation & Benefits Highlights

  • Equity Value & Accessibility — Equity is broadly accessible through RSUs granted to all employees in addition to salary, aligning rewards with company performance. This company‑wide ownership stance is consistently highlighted in the benefits descriptions.
  • Leave & Time Off Breadth — Paid time off is notably generous, with a global minimum of 33 days and 36 days listed for U.S. locations. After four years, a six‑week paid sabbatical plus a £1,000 stipend further strengthens time‑away benefits.
  • Wellbeing & Lifestyle Benefits — Lifestyle support includes work‑from‑anywhere for up to 90 days per year after six months, flexible working principles, and a 24/7 Employee Assistance Program. Extras like three annual “Me Days” and a professional‑development allowance add quality‑of‑life value.

Wise Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
9,000 Employees
Year Founded: 2011

What We Do

Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.

Why Work With Us

We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

Wise Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.

Typical time on-site: Flexible
Company Office Image
Brussels
Company Office Image
Austin
Company Office Image
Budapest
Company Office Image
Hydrabad
Company Office Image
Kuala Lumpur
Company Office Image
London
Company Office Image
New York
Company Office Image
São Paulo
Company Office Image
Singapore
Company Office Image
Tallinn
Company Office Image
Tokyo
Learn more

Similar Jobs

Wise Logo Wise

Senior Database Engineer

Fintech • Mobile • Payments • Software • Financial Services
Hybrid
London, England, GBR
9000 Employees
88K-111K Annually

Wise Logo Wise

Lead Data Scientist

Fintech • Mobile • Payments • Software • Financial Services
Hybrid
London, Greater London, England, GBR
9000 Employees
91K-127K Annually

Wise Logo Wise

Marketing Analyst

Fintech • Mobile • Payments • Software • Financial Services
Hybrid
London, Greater London, England, GBR
9000 Employees

Wise Logo Wise

Engineering Lead - Embedded Solutions

Fintech • Mobile • Payments • Software • Financial Services
Hybrid
London, Greater London, England, GBR
9000 Employees
105K-135K Annually

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account