Senior Product Operations Manager - Strategic Programs

Posted 15 Hours Ago
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Raleigh, NC
Hybrid
7+ Years Experience
Big Data • Productivity • Software • Database • Analytics • Business Intelligence • Consulting
We help companies reveal & fix inefficiencies they can’t see in order to perform at levels they never thought possible.
The Role
Seeking a Senior Product Operations Manager to lead and coordinate the execution of strategic programs within the Product and Engineering organization. Responsibilities include developing cross-functional programs, optimizing ways of working, managing stakeholder needs, and providing executive communications. Qualifications include 7+ years of experience in consulting, project management, or operations, domain experience in roadmap planning, and strong communication and collaboration skills.
Summary Generated by Built In

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.

The Role:

The Product Strategy and Operations team reports into our VP of Product Strategy. The main objective of the team is to help our Product and & Engineering organization function at scale. We do so by establishing consistent cross-functional practices and frameworks, executing programs & projects to enable teams to manage their tasks with low friction, as well as facilitating and aggregating business, customer, and market data & insights.

We are looking for an expert in the field of project management and program implementation.  Success requires the ability to structure and manage large programs across departments specifically within Product & Engineering, the ability to manage stakeholder needs, drive alignment and prioritization, and deliver executive level communications. This is a high visibility, high impact role responsible for leading and coordinating the execution of Celonis’s most important Product and & Engineering initiatives.  

The work you'll do:

  • Develop and maintain strategic cross functional programs across multiple workstream and stakeholders
  • Design and optimize ways of working to define and mean deliverable deadlines 
  • Create presentations, perform financial analysis, use common project management tools and provide executive communications 
  • Assist teams in setting priorities and leverage data and analytics to manage tradeoffs  
  • Define roles and responsibilities, track resource needs and manage escalations 
  • Be flexible, excel when faced with ambiguity and thrive in a fast-paced environment. Have a bias for acting now - then iterate

The qualifications you need:

  • 7+ years of experience in a consulting, project management or an operations role preferably at an enterprise SaaS company 
  • 4+ years of experience in running complex projects with multiple stakeholders, aggressive schedules, and scarce resources (preferably in a software company)
  • A proactive, analytical and collaborative mindset, coupled with strong communication skills 
  • Domain experience in roadmap planning & tracking process, ideally has implemented & led the roadmap & strategy planning process in a comparable software company before
  • A passion for creating and implementing new processes 
  • Operational rigor and track record of cross-functional stakeholder project management and execution
  • Excited about providing clarity in the face of ambiguity and working in a dynamic environment that comes with being part of an innovative hyper-growth company
  • Understanding of the interdependencies between the internal and external processes in a software company.
  • Ability to communicate effectively with technical and non-technical individuals
  • Not a requirement but a plus is a PMP or Six Sigma certification

What Celonis can offer you:

  • The unique opportunity to work with industry-leading process mining technology
  • Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
  • Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here.
  • Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
  • A global and growing team of Celonauts from diverse backgrounds to learn from and work with
  • An open-minded culture with innovative, autonomous teams
  • Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
  • A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future

About Us

Since 2011, Celonis has helped thousands of the world's largest and most valued companies deliver immediate cash impact, radically improve customer experience and reduce carbon emissions. Its Process Intelligence platform uses industry-leading process mining technology and AI to present companies with a living digital twin of their end-to-end processes. For the first time, everyone in an organisation has a common language about how the business works, visibility into where value is hidden and the ability to capture it. Celonis is headquartered in Munich (Germany) and New York (USA) and has more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Join us as we make processes work for people, companies and the planet.


Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better.

Accessibility and Candidate Notices

What the Team is Saying

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The Company
HQ: New York, NY
3,000 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

Celonis enables customers to optimize their business processes. Powered by its leading process mining technology, Celonis provides a unique set of capabilities for business executives and users to continuously find improvement opportunities within and across processes, and execute targeted actions to rapidly enhance process performance. This optimization yields immediate cash impact, radically improves customer experience, and reduces carbon emissions. Celonis has thousands of implementations with global customers and is headquartered in Munich, Germany and New York City, USA with more than 20 offices worldwide.

Why Work With Us

Celonis is a dynamic, fast-paced, and rewarding place to work. We tackle challenges together and celebrate our successes as a team in and out of the office.

We’re changing the world one process at a time. Care to join us?

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Celonis Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Celonis offers a hybrid work policy, blending remote work flexibility with in-office collaboration. Employees enjoy the comfort of working from home while benefiting from teamwork and connection in our modern office spaces.

Typical time on-site: Flexible
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