We're Cruise, a self-driving service designed for the cities we love.
We’re building the world’s most advanced self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.
In our cars, you’re free to be yourself. It’s the same here at Cruise. We’re creating a culture that values the experiences and contributions of all of the unique individuals who collectively make up Cruise, so that every employee can do their best work.
Cruise is committed to building a diverse, equitable, and inclusive environment, both in our workplace and in our products. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, come join us. Even if you might not meet every requirement, we strongly encourage you to apply. You might just be the right candidate for us.
Product Operations applies human intelligence to some of the toughest problems at Cruise. We work closely with cross-functional teams across Engineering, Product Management, and Business to create and iterate on products that move our business forward. We have a large, globally distributed workforce and are integral to Cruise’s technology development.
We are looking for a Senior Product Operations Manager on the AV Performance team that accelerates the impact of our ops-dependent products and advances our AV technology. This role will build a holistic view of the challenges and opportunities across our global operations and product suite, develop and drive technical product and operational solutions, and build organizational excellence in data driven experimentation and rapid iteration.
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Lead the strategic execution of new cross-functional initiatives
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Identify and prioritize technical and operational initiatives that drive impact and/or efficiency; generate cross-functional agreement on implementing top ideas
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Be the voice of ProdOps to Product & Eng - clarify and prioritize product gaps; drive tooling and process improvements & best practices
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Build operational capabilities specifically around human-in-the-loop systems that significantly increase our rate of feedback and iteration on new features, processes, and products
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Develop data structures & standards that meet partner requirements and unlock impact/efficiencies
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Scope and implement analyses, experiments, and pilots that inform product direction and answer strategic, cross-cutting questions
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Understand technical details and critical datasets; work with stakeholders to design and implement improvements / solutions
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Oversee day to day operations of large distributed workforce, partnering with relevant teams to ensure results are completed on time, cost-effectively and with objectives achieved
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Track, measure, and communicate progress to Cruise leadership and stakeholders that showcases the impact of our work
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3-5 years of work experience, including in consulting, finance, or business operations, or tech startups
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Experience developing sophisticated, innovative strategies for navigating a complex and nascent industry
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Proficiency in crafting and presenting executive-level communications on high-impact, contentious decisions
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Track-record of using analytical thinking to pose data-driven questions, provide insightful analysis, and define and improving KPIs for continuous program improvement
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Proficiency in influencing without authority and building consensus across diverse stakeholders for new ideas
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Experience in vendor management and stakeholder management and communication with external partners.
- Competitive salary and benefits
- Medical / dental / vision, Life and AD&D
- Subsidized mental health benefits
- Paid time off and holidays
- Paid parental, medical, family care, and military leave of absence
- 401(k) Cruise matching program
- Fertility benefits
- Dependent Care Flexible Spending Account
- Flexible Spending Account & Health Saving Account
- Perks Wallet program for benefits/perks
- Pre-tax Commuter benefit plan for local employees
- CruiseFlex, our location-flexible work policy. (Learn more about CruiseFlex).
- Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale.
- GM, Honda, Microsoft, T. Rowe Price, and Walmart have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed.
No Application Deadline
What We Do
Cruise is building the world’s most advanced self-driving vehicles to safely connect people with the places, things, and experiences they care about.
Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale, building all-electric, zero-emission, self-driving vehicles that will help save lives, reimagine cities, reduce carbon pollution, redefine time in transit, and restore freedom of movement for individuals who live in dense urban settings.
Together, we believe our world-class partners, deep resources, and technology approach of testing in a complex urban environment will help to deliver self-driving vehicles at scale.
Why Work With Us
Your work on all-electric, self-driving vehicles will save lives, help the planet, and make cities better. It’s something to be proud of...and it’s career-defining work.
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