Senior Product Operations and Reporting Manager

Posted An Hour Ago
Be an Early Applicant
Hiring Remotely in USA
Remote or Hybrid
130K-160K Annually
Senior level
Cloud • Security • Software
The Role
Lead product operations and reporting for the Product organization: run operational cadences (QBR, planning), gather PM requirements, design process improvements, define and track KPIs (financial, operational, usage), compile reporting packages, perform ad-hoc analyses, and drive programs that increase organizational efficiency and effectiveness.
Summary Generated by Built In

About Ping Identity: 

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 

The Role

This Product Operations & Reporting Sr. Manager is part of the Portfolio Strategy & Operations team within the Product organization. You will work closely with Product Management, Engineering, and other cross-functional stakeholders on critical operational cadences and reporting to promote transparency and efficiency across the organization. You will report to and be mentored by the Sr. Director of Portfolio Strategy & Operations.

Responsibilities include:

  • Drive key Product organization operational cadences such as Product QBR and product planning processes
  • Gather Product Management requirements for product planning tool enhancements and convey to technical team who configures changes
  • Proactively identify opportunities for process improvement across the Product Management organization and lead the design and implementation of these solutions
  • Establish and track key performance metrics used to assess product performance, including financial performance, operational performance, product usage and adoption, and other product related metrics
  • Work closely with team members to compile regular reporting packages and collaborate on new analysis areas
  • Lead ad-hoc product management programs and initiatives to increase organizational efficiency and effectiveness

Required Qualifications

  • BA/BS degree in Economics, Finance, Statistics, MIS, Business Administration or related analytical field
  • 5+ years of experience in management consulting, operations, program management, or finance; familiarity with enterprise software/SaaS industry a plus
  • Experience using GenAI, Excel, PowerPoint and/or Google Suite to conduct analyses, create reporting, and effectively communicate key insights and takeaways
  • Excellent quantitative and financial modeling skills as well as ability to effectively present and communicate insights and recommendations
  • Strong organizational and project management skills
  • Light to moderate travel may be required

Salary Range: $130,000-$160,000

In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. 

Here are just a few of the things that make Ping special:

  • A company culture that empowers you to do your best work.
  • Employee Resource Groups that create a sense of belonging for everyone.
  • Regular company and team bonding events.
  • Competitive benefits and perks.
  • Global volunteering and community initiatives

Our Benefits: 

  • Generous PTO & Holiday Schedule 
  • Parental Leave
  • Progressive Healthcare Options
  • Retirement Programs
  • Opportunity for Education Reimbursement 
  • Commuter Offset (Specific locations) 

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Skills Required

  • BA/BS degree in Economics, Finance, Statistics, MIS, Business Administration or related analytical field
  • 5+ years of experience in management consulting, operations, program management, or finance
  • Familiarity with enterprise software/SaaS industry
  • Experience using GenAI, Excel, PowerPoint and/or Google Suite to conduct analyses and create reporting
  • Excellent quantitative and financial modeling skills and ability to present insights and recommendations
  • Strong organizational and project management skills
  • Light to moderate travel may be required

Ping Identity Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ping Identity and has not been reviewed or approved by Ping Identity.

  • Leave & Time Off Breadth Time off offerings are described as generous, including unlimited Paid Time Off (PTO) and broad time-off coverage that supports flexibility. Additional time-off elements like holidays and volunteer time are also cited as part of the overall package.
  • Healthcare Strength Health coverage is characterized as comprehensive, spanning medical, dental, and vision plans, with added support such as mental health resources and disability/life insurance. Fertility and family-related health benefits are also referenced as notable components.
  • Retirement Support Retirement benefits are portrayed as a meaningful part of total rewards, with 401(k) plans and employer matching described as a standout feature. Stock-based compensation is also referenced as part of financial rewards for eligible roles.

Ping Identity Insights

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The Company
HQ: Denver, CO
2,300 Employees
Year Founded: 2002

What We Do

At Ping Identity, we make it possible to trust every digital moment across customers, employees, partners, and non-human identities. Whether you're securing millions of users, fighting fraud, simplifying third-party access, or going passwordless, establishing trust shouldn’t slow you down. Our enterprise-grade identity platform is built for scale, speed, and flexibility and works seamlessly with your existing cloud, hybrid, and on-prem environments. We help you confidently embrace AI and automation with Runtime Identity, so you can continuously verify the identity, context, and intent of every AI agent and control their actions in real time. With Ping, all digital experiences start with trust. Learn more at pingidentity.com.

Why Work With Us

Identians are what make Ping an extraordinary place to work. They create our award-winning products and they’re the reason for our unique customer following.

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