Join TravelNet Solutions on our Track Team as a Senior Product Marketing Manager!
At Track, we combine deep hospitality expertise with forward-thinking technology and a customer-obsessed mindset to help property managers win. TNS is proud to be named an Inc. 5000 Fastest Growing Company in America and a People’s Choice Award winner, reflecting our commitment to innovation, service, and customer success.
This role is perfect for someone who is:
- A self-starter with tremendous initiative and a strong work ethic
- An excellent communicator and collaborator across functional teams
- Eager to make a high impact at a product-driven company
- Adaptable, quick to embrace change, and a fast learner
- Skilled in creative and critical thinking
- Detail-oriented, even in a fast-paced environment
- Passionate about technology and innovation, particularly the future of applied AI in our sector.
About Track
For over 21 years, Tracks has provided integrated software and marketing solutions for the hospitality industry, anchored by our flagship Track Property Management System and other products under the Track banner.
Our single-vendor ecosystem equips growing vacation rental companies with all the enterprise-class tools they need to scale. With ongoing investments in platform development, 70+ integration partners, and a growing suite of native features, Track, built on a customer-obsessed mindset, empowers hospitality professionals to achieve digital transformation and operational excellence.
Our Core Values reflect the behaviors that shape the tone of how we work with each other, our partners, and our customers:
- Serve Others: Nurturing growth to help others succeed
- Grit: Taking ownership and never giving up on what matters most
- Create the Future: Innovating to disrupt the status quo
Why Join Us?
- Be part of a fast-moving, dynamic team focused on growth and success.
- Work alongside a talented, collaborative, and supportive team.
- Work for a portfolio company offering a one-vendor solution for SaaS technology, marketing, and distribution.
- Help reshape the hospitality industry through technology and service innovation.
Perks and Benefits:
- Full medical, dental, and vision coverage
- Flexible Paid Time Off
- Unlimited access to professional training and development
- Health Savings Account with up to a $2,000 annual match
- Up to $900 in annual Wellness Rewards
- Flexible work environment
- Free life insurance and long-term disability coverage
- Flexible Spending Accounts
- Retirement plan with employer match
- $150 quarterly gift for personal use
- Competitive wages
- Work with an amazing team!
Position Summary:
The Product Marketing Manager is a strategic, cross-functional leader within Track’s (Formerly TravelNet Solutions) Product Department, reporting to the Senior Vice President of Product. In this high-impact role, you will own the product marketing strategy across our flagship platform, Track and the extended TrackSuite of solutions and services built for the vacation rental and hospitality technology sectors.
This role requires both strategic vision and hands-on execution. You will partner deeply with Product Management, Engineering, Sales, Operations, and Customer Success to define positioning, launch products with impact, and create the messaging and enablement tools that move the business forward. You are someone who actively uses AI tools to work faster and smarter. Whether that's drafting positioning frameworks, synthesizing competitive research, or accelerating sales enablement production, you bring an AI-forward mindset to your work and can show us what that actually looks like.
You will be responsible for the creation and communication of go-to-market (GTM) efforts, targeted messaging, marketplace positioning, competitive analysis, and customer success storytelling to internal and external audiences.
Duties and Responsibilities:
- Own product positioning and messaging that clearly differentiates Track across buyer segments and use cases in the vacation rental and hospitality technology market
- Lead go-to-market strategy for new products, features, and releases including launch planning, channel coordination, and success measurement
- Develop and maintain a competitive intelligence program that delivers actionable insights to Sales, Product, and Leadership
- Be the internal expert on our buyers — their personas, decision journeys, and evaluation criteria — and translate those insights into messaging and enablement tools that help Sales win
- Build and maintain a sales enablement library: pitch decks, battle cards, one-pagers, ROI calculators, demo guides, and objection-handling frameworks
- Partner with Product Management throughout the product lifecycle to ensure positioning is embedded early and roadmap opportunities are informed by market feedback
- Collaborate with Marketing on integrated campaigns that drive pipeline, and track performance metrics including adoption, win rates, and message resonance
- Lead voice-of-customer research including: interviews, surveys, win/loss analysis and develop case studies and success stories that build credibility in market
- Support customer expansion by building awareness of the full TrackSuite among the existing base and partnering with Customer Success on adoption initiatives
Required Qualifications:
- 8+ years of product marketing experience in a B2B SaaS environment, with a proven track record of owning positioning, launches, and enablement programs end-to-end
- Exceptional written and verbal communication skills where you can translate complex technical capabilities into clear, compelling narratives for diverse audiences
- Deep understanding of the B2B buyer journey and how to build marketing programs that accelerate pipeline and support revenue growth
- Experience building and executing sales enablement programs that demonstrably improve Sales effectiveness
- Strong analytical mindset: comfortable building reports, interpreting data, and making evidence-based decisions
- Proven ability to work cross-functionally and influence without direct authority across Product, Sales, and Executive stakeholders
- Bachelor’s degree required; MBA or equivalent experience a plus
Preferred Qualifications:
- Experience in hospitality technology, vacation rental software, or property management platforms
- Familiarity with ERP-like or multi-module SaaS platforms where platform narrative and module-level messaging must coexist
- Background in payments, fintech, or financial services marketing a plus
- Experience with marketing automation platforms, CRMs, and product analytics tools
- Experience using AI for competitive intelligence synthesis, win/loss analysis summaries, or automated research workflows
What Success Looks Like
In the first 90 days, you will have audited existing messaging and positioning, conducted buyer and customer interviews, built relationships with your key Product and Sales partners, and delivered an updated positioning framework for at least one core product area.
At six months, you will have launched at least one major product or feature with a full GTM plan, shipped a refreshed sales enablement library, and established a competitive intelligence cadence that the Sales team actively uses.
At one year, product marketing will be a recognized growth driver at Track with measurable influence on pipeline quality, win rates, and product adoption across the TrackSuite.
Diversity and Inclusion:
We celebrate diversity of thought, culture, and background and are committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, or veteran status or any other protected status under applicable federal, state, or local law. We comply with all applicable laws governing nondiscrimination in every location where we operate and encourage individuals from all backgrounds to apply.
Compensation:
The expected starting base salary range for this role is $110,000–$150,000, plus eligibility for a 10% annual incentive tied to company performance. Final compensation will be determined based on factors such as relevant skills, experience, education, and geographic location
Skills Required
- 8+ years of product marketing experience in a B2B SaaS environment
- Exceptional written and verbal communication skills
- Deep understanding of the B2B buyer journey
- Experience building and executing sales enablement programs
- Strong analytical mindset
- Proven ability to work cross-functionally
- Demonstrated experience using AI tools
- Bachelor's degree required
Track Hospitality Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Track Hospitality and has not been reviewed or approved by Track Hospitality.
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Healthcare Strength — Health coverage is described as comprehensive, with an HSA match and dental and vision included. On paper, this positions the package as competitive for a mid-size tech employer.
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Retirement Support — A 401(k) with company match is explicitly offered. This signals long-term savings support alongside compensation.
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Leave & Time Off Breadth — Unlimited PTO is explicitly called out. This indicates broad flexibility for personal, family, or sick time.
Track Hospitality Insights
What We Do
Track, a TravelNet Solution, is an award-winning hospitality software solution that modernizes and simplifies all aspects of your property management operations. It combines a PMS, CMS, call center, automated workflows, and extensive integrations in one tightly knit platform that VRMB calls “the software of the future.”
