We’re reinventing payments.
In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing.
Now, over 150,000 customers across four countries choose to transact billions with us every year.
But we’re just getting started.
Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.
The role
We're looking for a highly motivated and detail-oriented Senior Product Marketing Manager. In this critical role, you will be the driving force behind our UK SME portfolio proposition, ensuring our products are packaged with tailored messaging for our different customer segments and our channel teams have the most compelling and up-to-date materials to drive acquisition and growth across our SME customer segments.
You'll be a key player in showcasing the value of Dojo to the market, working collaboratively with product, sales, marketing and our internal product marketing team to craft impactful messaging and collateral that resonates with our target audiences. If you're passionate about product storytelling, have a knack for simplifying complex information, and thrive in a fast-paced environment, we want to hear from you.
What you'll do:
- Own UK SME Messaging, Positioning, and Packaging: Take full ownership of our proposition messaging and packaging for the UK SME segment. Know how to package our continually evolving multi-product portfolio into compelling solution narratives for industry verticals.
- Own UK SME Enablement Collateral and Content: Take full ownership of all product marketing enablement collateral for the UK SME segment, including sales decks, brochures, one pagers, battle cards, and more. You'll be responsible for the creation, review, and ongoing optimisation of these materials for our go-to-market motions, managing feedback from channel stakeholders on customer collateral as well as product update briefs from product aligned PMMs.
- Social Proof Programme Ownership: Lead our social proof strategy, working with the Product Marketing team to identify and prioritise compelling case studies, testimonials, and logos that demonstrate customer success and build trust. And work with the Brand Marketing team to produce and bring these to life.
- Cross-functional Collaboration: Partner with Product, Sales, Training, and other Marketing teams to gather insights, ensure alignment, and drive consistent messaging across all enablement touchpoints for the UK SME Segment.
- Market Research & Competitive Landscape: Stay informed about industry trends, competitor activities, and customer needs to inform content strategy and ensure our collateral remains competitive. You will both enable your sales teams for competitive sales in the SME segment and craft compelling positioning and messaging for your packaged solutions against this competitive landscape.
- Optimise content accessibility and impact: Effectively distribute materials to channel stakeholders via key communication channels, ensuring timely delivery and measurable impact for distribution channels.
What you're great at:
- Exceptional Written & Verbal Communication: You have a proven ability to craft clear, compelling, and concise messaging for diverse audiences and various formats.
- Product Storytelling: You can translate complex product information into engaging narratives that highlight customer benefits and solve pain points, especially at a multi-product/solution level.
- Stakeholder Management: You're adept at working collaboratively with various teams, managing expectations, and driving consensus.
- Project Management: You're highly organised with a strong ability to prioritise tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
- Attention to Detail: You have a keen eye for accuracy and consistency in all communications.
- Proactive & Results-Oriented: You take initiative, identify opportunities for improvement, and are driven to achieve measurable results.
- Analytical Thinking: You can analyse data and feedback to inform content strategy and optimise collateral performance.
- Adaptability: You thrive in a dynamic, evolving environment and can quickly adapt to new challenges and priorities.
Your Experience:
- 5+ years of experience in Product Marketing, Marketing Communications, Channel Marketing, or a related field, with a focus on creating sales enablement or customer-facing collateral.
- Proven experience in developing and managing content for B2B audiences, ideally within the FinTech or SaaS industry.
- Demonstrated ability to own and drive projects from conception to completion.
- Experience with content management systems and collaboration tools.
- A portfolio or examples of previous work in creating marketing or sales enablement materials would be a plus.
Dojo home and away
We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.
That's why we have an office-first culture. This means working from the office 4+ days per week.
With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.
Question: what’s curious, relentless, and customer obsessed?
If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.
If the following speak to you, let’s talk:
- You’re curious. You have a real desire to learn and create.
- You’re relentless. You keep going even when it’s easier not to.
- You’re customer-obsessed. You know how important customers are to what you do.
Diversity, equity, and inclusion at Dojo
From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK.
And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.
Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.
If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.
To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.
Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.
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What We Do
Since launching in 2019 to address business owners’ pain points across the UK, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners. Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants in just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast
